Learn To Provide Excellent Customer Service from Lee Cockerell – Episode 2 | Learn how provide the world’s very best levels of customer service from Lee Cockerell the man who used to manage Walt Disney World Resorts. – Part 2
In episode two two part 2 on learning how to provide excellent customer service from the former executive vice president the Walt Disney World resort a man named Lee Cockrell. Lee is known for providing the world’s best levels of customer service at Walt Disney World resort and he is going to give us some of the secrets today. One of the principles that Lee likes to talk about is to fish with the fishermen are not. That means you must go out in mystery shop your competition and find out what holes in their customer service game that they have. You need to find out where they lack. You need to find out all of their weaknesses as far as customer service goes and their product or service delivery system. You need to become an expert in those areas you become an expert and a place to that your competition is failing. Need to advertise that you are an expert in areas that your competition is failing. You need to let your clientele know that your competition is failing in those areas as well. If you need learn more about how to improve your customer service and you need to buy tickets to our next in person workshop. In this workshop are going to deep diving in the details of how to create a sales system to scale your sales capabilities. Business cannot be built on yours or anybody else’s singular personality. People are not scalable but systems are. Simplicity scales and complexity fails. Call us today and get your tickets so that you and your team can learn what it takes and what you need to do to create the goals and the systems needed to get to those goals so you could have time and financial freedom in your business and your life.