Notable Quotables

You reinforce the behaviors that you reward, he explained. If you reward candor, you’ll get it.

- Jack Welch

Cold steel and discipline and the slight capital surplus necessary to move and organise armies constituted the sole defences.

- Winston Churchill

Few startup advisers and venture capitalists have any experience.

- Ben Horowitz

For those that have fixed exchange-rate regimes, you will need a greater amount of foreign reserves. That’s the case in Belize, it’s the case in the Eastern Caribbean zone and it’s also the case in Barbados. In those cases, the level of reserve coverage is one of credit weakness. Where you have a bit more flexibility in the exchange rate ? for instance, Jamaica ? you would require a smaller amount of international reserves.

- John Chambers

Being nice to people is just 20% of providing good customer service. The important part is designing systems that allow you to do the job right the first time. All the smiles in the world arent going to help you if your product or service is not what the customer wants. –

- Service Profit Chain

Success is a lousy teacher. It seduces smart people into thinking they can’t lose.

- Bill Gates

As a company it is always better for us to work with more customers than fewer customers. The more people that we serve, the more money that we will make.

- Napoleon Hill

California, in a sense, is almost Starbucks’ largest country, with almost 3,000 stores

- Howard Schultz

In between goals is a thing called life, that has to be lived and enjoyed.

- Sid Caesar

We saw that a thousand results weren’t necessarily as useful as 10 good ones.

- Sergey Brin

If you cannot read all your books…fondle them—peer into them, let them fall open where they will, read from the first sentence that arrests the eye, set them back on the shelves with your own hands, arrange them on your own plan so that you at least know where they are. Let them be your friends; let them, at any rate, be your acquaintances.

- Winston Churchill

Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.

- Howard Schultz

Investing in courage and determination was an easy decision for me.

- Ben Horowitz

Delegating doesn’t mean passing off work you don’t enjoy, but letting your employees stretch their skills and judgment.

- Harvey Mackay

Happens to every guy sometimes this does.

- Yoda

Time management is an oxymoron. Time is beyond our control, and the clock keeps ticking regardless of how we lead our lives. Priority management is the answer to maximizing the time we have.

- John C. Maxwell

We can complain because rose bushes have thorns, or rejoice because thorn bushes have roses.

- Abraham Lincoln

I’m not averse to making a lot of money. But where does that end? I hang out with people with hundreds of millions of dollars. Is that the standard by which I should measure myself? Where does that take you if you’re in my business? I think it takes you to pretty dark, corrupt places.

- Timothy Ferriss

You’re got to worry about what’s coming up to stay ahead of the curve…

- Phil Knight

If you end your training now — if you choose the quick and easy path as Vader did — you will become an agent of evil.

- Yoda

This the real world, homie, school finished They done stole your dreams, you dunno who did it.

- Kanye West

I’m for the Wall Street Occupiers. But will they accept me when they find out I sell packaged mortgage default instruments to children?

- Steve Martin

When people lack concrete plans to carry out, they use formal rules to assemble a portfolio of various options.

- Peter Thiel

But the vast majority of books ever written are not accessible to anyone except the most tenacious researchers at premier academic libraries. Books written after 1923 quickly disappear into a literary black hole.

- Sergey Brin

A CEO’s job is to supervise all systems and to indentify weaknesses before the weaknesses turn into system failures. This can happen in many different ways, but it is exceptionally disconcerting when you company is growing rapidly. Your sales are increasing, your product of service is getting attention from the media, and suddenly you can’t deliver. Why? Uusually, it’s because your systems imploded from the increased demand. You didn’t have enough phone lines, or operators answering the phones. You didn’t have enough production capacity or enough hours in the week to meet the demand; or you didn’t have the money to build the product or hire additional help. Whatever the reason, you missed the opportunity to move your business to the next level of success due to failure of one of your systems…At each new level of growth, the CEO must start planning the systems needed to support the next level of growth, from phone lines to lines of credit for production needs. Systems drive both cash flow management and communication. As your systems get better, you or your employees will have to exert less and less effort. Without well-designed and successful operating systems, your business will be labor intensive. Once you have well-designed and successful operating systems, you will have a saleable business asset.

- Robert Kiyosaki

Know what your people are like, and make sure they do their jobs excellently.

- Ray Dalio

We’re pleased with the solid revenue and earnings per share results Cisco delivered during its second quarter, but also especially pleased with our strong order momentum. This proves our strategy is working in terms of the convergence of voice, video and data along with our balanced approach to our customer segments, core and advanced technologies, business and technology architecture and key geographic theaters.

- John Chambers

If you do everything that everyone else does in business, you’re going to lose. The only way to really be ahead, is to ‘be different’.

- Larry Ellison

The way to be successful in the software world is to come up with breakthrough software, and so whether it’s Microsoft Office or Windows, its pushing that forward. New ideas, surprising the marketplace, so good engineering and good business are one in the same.

- Bill Gates

When I used to play sports, I’d be the one cheering the team on, ‘Come on, we can beat these guys!’ That’s just in me.

- Joel Olsteen

School districts in the US don’t adopt technology very quickly.

- Reed Hastings

I believe in that Old Chinese Proverb, When the student is willing, the teacher appears. But I would add, It also doesn’t hurt to be a little proactive about it.

- David Novak

I think, for years, people have been pushed down by religion, and I don’t say that disrespectfully, but they’ve been shown a God that you can’t measure up to.

- Joel Olsteen

Meetings are by definition a concession to a deficient organization. For one either meets or one works. One cannot do both at the same time.

- Peter Drucker

Simon received the Nobel Prize in 1978 for his contribution to organizational decision making: It is impossible to have perfect and complete information at any given time to make a decision.

- Timothy Ferriss

It’s important to supplement a great product vision with a strong discipline around the metrics, but if you substitute metrics for product vision, you will not get what you want.

- Ben Horowitz

Big pay and little responsibility are circumstances seldom found together.

- Napoleon Hill

You are looking at an economy that most CEOs are going to believe will be a good economy for 2006. Most CEOs are saying they are going to spend both on hiring of people and on technology.

- John Chambers

Mike suggested that we might want to turn our stockholders’ meetings into an event, and we went along with him.

- Sam Walton

Being financially rich and having the ability to live like a millionaire are fundamentally two very different things.

- Timothy Ferriss

It seems like when I was growing up there was more compromise, wanting to work with each other, and I think all of them – all of the lawmakers – have hearts to do what’s right, and they all are passionate about it.

- Joel Olsteen

Getting knocked down in life is a given. Getting up and moving forward is a choice.

- Zig Ziglar

No one has a transparent view of the world. In fact, we all carry around a personal worldview—the biases and experiences and expectations that color the way we perceive the world.

- Seth Godin

The first time you say something, it’s heard. The second time, it’s recognized, and the third time it’s learned.

- John C. Maxwell

I first thought maybe I’d do a banjo presentation record, where I’d play a couple of songs and get a bunch of other players to do the rest. Then I realized I had enough of my own songs to do an album of them.

- Steve Martin

In the end, I hope there’s a little note somewhere that says I designed a good computer.

- Steve Wozniak

Motivation is the fuel, necessary to keep the human engine running.

- Zig Ziglar

Humor is the great thing, the saving thing. The minute it crops up, all our irritations and resentments slip away, and a sunny spirit takes their place.

- Mark Twain

Consumers are not loyal to cheap commodities. They crave the unique, the remarkable, and the human.

- Seth Godin

When I think about parallels between myself and an Olympian, I believe that success in the world of business is underpinned by very similar principles of perseverance and hard work.

- Lakshmi Mittal

Show me a thoroughly satisfied man and I will show you a failure.

- Thomas Edison

I don’t like accidental success. It’s what Bill Gates calls ‘random,’ a term he uses with the opposite of respect.

- Masayoshi Son

In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically. More than four million businesses have Pages on Facebook that they use to have a dialogue with their customers. We expect this trend to grow as well.

- Mark Zuckerberg

In life, everybody faces choices between doing what’s popular, easy, and wrong vs. doing what’s lonely, difficult, and right. These decisions intensify when you run a company, because the consequences get magnified 1,000 fold. As in life, the excuses for CEOs making the wrong choice are always plentiful.

- Ben Horowitz

Rivalry causes us to overemphasize old opportunities and slavishly copy what has worked in the past.

- Peter Thiel

Properly understood, technology is the one way for us to escape competition in a globalizing world. As computers become more and more powerful, they won’t be substitutes for humans: they’ll be complements.

- Peter Thiel

My mom was on the United Way group that decides how to allocate the money and looks at all the different charities and makes the very hard decisions about where that pool of funds is going to go.

- Bill Gates

All companies of any size have to continue to push to make sure you get the right leaders, the right team, the right people to be fast acting, and fast moving in the marketplace. We’ve got great leaders, and we continue to attract and promote great new leaders.

- Steve Ballmer

Let’s think beyond the normal stuff and have an environment where that sort of thinking is encouraged and rewarded and where it’s okay to fail as well. Because when you try new things, you try this idea, that idea… well a large number of them are not gonna work, and that has to be okay. If every time somebody comes up with an idea it has to be successful, you’re not gonna get people coming up with ideas.”

- Elon Musk

I can go into restaurants and a whole table will get up and clap if they recognize me, because they love Fox News. Other places – or even the same place – people will turn the other way.

- Rupert Murdoch

I have ten marathons under my belt, including four New York races and one Boston.

- Harvey Mackay

The real problem when working with a consultant, a therapist or a coach isn’t that we don’t know what to do. The real problem is that we don’t want to change our mind.

- Seth Godin

In a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.

- Harvey Mackay

Where you start is not as important as where you finish.

- Zig Ziglar

There is a good chance India may become our largest total sales market in the whole of Asia.

- John Chambers

Cupcakes The first time you bake cupcakes, you will certainly follow the recipe with rigor. The third time, you might improvise and screw up. Learning your lesson, you will follow the recipe again and again as closely as you can. At this point, by the fifth time, some people actually learn to bake. They improvise successfully. They understand the science and the outcomes. They develop a kind of gracefulness in the kitchen. Others merely plod along. They’re cooks, not chefs. A cook follows a recipe. A chef invents one. We have too many cooks. The world is begging for chefs.

- Seth Godin

(Physics is) a good framework for thinking. … Boil things down to their fundamental truths and reason up from there.

- Elon Musk

I have always respected education, which is why I actually went back secretly and taught school for eight years.

- Steve Wozniak

A business that makes nothing but money is a poor business.

- Henry Ford

So, if you look at what’s common among some of the companies I have, including the Four Seasons, NewsCorp, George V, the Plaza, these are all irreplaceable brands in their own fields.

- Prince Al Waleed Bin Talal Alsaud

Assetts put money in your pocket. Liabilities take money out of your pocket.

- Robert Kiyosaki

I came over from Wal-Mart to help set up Sam’s. Since we were patterned after PRICE CLUBS, sometimes we copied them without exactly knowing what we were doing. We were bringing a West Coast idea to the Midwest, and we didn’t know how it would be received. I remember one idea that didn’t transfer too well. Price Club had a huge stack of wine in front of its stores. We bought the same amound for our stores in the Midwest and we learned the hard way that Midwesterners aren’t exactly wine drinkers. (on competition)

- Ron Loveles

There are two paths people can take. They can either play now and pay later, or pay now and play later. Regardless of the choice, one thing is certain. Life will demand a payment.

- John C. Maxwell

Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends there must be forethought, system, planning, intelligent and honest purpose as well as perspiration. Seeming to do is not doing.

- Thomas Edison

Every one of my positions cuts – out half the country. I’m pro-choice, I’m pro-gay rights, I’m pro-immigration, I’m against guns, I believe in Darwin.

- Michael Bloomberg

Take one cup of love, two cups of loyalty, three cups of forgiveness, four quarts of faith and one barrel of laughter. Take love and loyalty and mix them thoroughly with faith; blend with tenderness, kindness and understanding. Add friendship and hope. Sprinkle abundantly with laughter. Bake it with sunshine. Wrap it regularly with lots of hugs. Serve generous helpings daily.

- Zig Ziglar

We will make electricity so cheap that only the rich will burn candles.

- Thomas Edison

I mean, there’s no arguing. There is no anything. There is no beating around the bush. ‘You’re fired’ is a very strong term.

- Donald Trump

Every other country is afraid that China is going to take over the world. China is the only country afraid that it won’t.

- Peter Thiel

I think the currency of leadership is transparency. You’ve got to be truthful. I don’t think you should be vulnerable every day, but there are moments where you’ve got to share your soul and conscience with people and show them who you are, and not be afraid of it.

- Howard Schultz

We, too, need to be patient, especially when it comes to reaching new goals.

- George Foreman

Cleantech shows the result: hundreds of undifferentiated products all in the name of one overbroad goal.

- Peter Thiel

This is not checkers; this is motherfuckin’ chess. Technology businesses tend to be extremely complex. The underlying technology moves, the competition moves, the market moves, the people move. As a result, like playing three-dimensional chess on Star Trek, there is always a move. You think you have no moves? How about taking your company public with $2 million in trailing revenue and 340 employees, with a plan to do $75 million in revenue the next year? I made that move. I made it in 2001, widely regarded as the worst time ever for a technology company to go public. I made it with six weeks of cash left. There is always a move.

- Ben Horowitz

I’ve learned that mistakes can often be as good a teacher as success.

- Jack Welch

I believe you should have a world where you’ve got to license something at a fair price. There are good things I see on Samsung phones that I wish were in my iPhone. I wish Apple would use them and could use them, and I don’t know if Samsung would stop us.

- Steve Wozniak

The Cult of Done Bre Pettis wrote this manifesto on his blog: 1. There are three states of being. Not knowing, action and completion. 2. Accept that everything is a draft. It helps to get it done. 3. There is no editing stage. 4. Pretending you know what you’re doing is almost the same as knowing what you are doing, so accept that you know what you’re doing even if you don’t and do it. 5. Banish procrastination. If you wait more than a week to get an idea done, abandon it. 6. The point of being done is not to finish but to get other things done. 7. Once you’re done you can throw it away. 8. Laugh at perfection. It’s boring and keeps you from being done. 9. People without dirty hands are wrong. Doing something makes you right. 10. Failure counts as done. So do mistakes. 11. Destruction is a variant of done. 12. If you have an idea and publish it on the Internet, that counts as a ghost of done. 13. Done is the engine of more.

- Seth Godin

I enjoy myself a lot but I derive my joy from working. I believe in hard work and one of my business success secret is hard work.

- Aliko Dangote

I hope you will take good care of your health, this is religious duty, and you can accomplish so much for the world if you keep well and strong.

- John D. Rockefeller

No one has any idea what’s next… the uncertainty of the business climate in America is frightening, frightening to everybody, and it’s delaying the recovery.

- Stephen Wynn

Computers already have enough power to outperform people in activities we used to think of as distinctively human. In 1997, IBM’s Deep Blue defeated world chess champion Garry Kasparov. Jeopardy!’s best-ever contestant, Ken Jennings, succumbed to IBM’s Watson in 2011. And Google’s self-driving cars are already on California roads today. Dale Earnhardt Jr. needn’t feel threatened by them, but the Guardian worries (on behalf of the millions of chauffeurs and cabbies in the world) that self-driving cars “could drive the next wave of unemployment.

- Peter Thiel

You know, the diversity that America has is so special. It’s starting to really become a cool thing for young people.

- Russell Simmons

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