Will this system work for my pest control business?

Business Coaching for Pest Control Companies

The number of new customers that we’ve had is up 411% over last year. We are Jared and Jennifer Johnson. We own Platinum Pest and Lawn and are located in Owasso, Oklahoma. And we have been working with Thrive business coaching for pest control companies for almost a year now.

Yeah, so what we want to do is you want to share some wins with you guys that, that we’ve had by working with Thrive. First of all, we’re on the top page of Google now. Okay. I just want to let you know what type of accomplishment this is. Our competition, Orkin, Terminix, they’re both $1.3 billion companies. They both have 2000 to 3000 pages of content attached to their website. So to basically go from virtually nonexistent on Google to up on the top page is really saying something. But that’s come by being diligent to the systems that that Thrive has and by being consistent and diligent on doing a podcast and staying on top of those podcasts to really help with getting up on, with our listing and ranking there with Google.

“The number of new customers that we’ve had is up 411% over last year.”

And also we’ve been trying to get Google reviews, you know, asking our customers for reviews and now we’re the highest rated and most reviewed pest and lawn company in the Tulsa area. And that’s really helped with our conversion rate and the number of new customers that we’ve had is up 411% over last year.

Wait, so say that again. How much are we up? 411%. We’re up with our new customers. Amazing. Right. So not only do we have more customers calling in, we’re able to close those deals at a much higher rate than we were before. Right now our closing rate is about 85% and that’s largely due to, first of all, like our Google reviews that we’ve gotten. People really see that our customers are happy, but also we have a script that we follow. And so when customers call in, they get all the information that they need. That script has been refined time and time again. It wasn’t a one and done deal. It was a system that we followed with Thrive in the refining process and that has obviously, the 411% shows that that business coaching for pest control companies system works.

Yeah. So here’s a big one for you. So last week alone our booking percentage was 91%. We actually booked more deals, more new customers last year than we did the first five months, or I’m sorry, we booked more deals last week that we did the first five months of last year, from before we worked with Thrive. So again, we booked more deals last week, than the first five months of last year. And it’s incredible. The reason why we have that success is by implementing the systems that that Thrive has taught us and helped us out with.

Some of those systems that we’ve implemented are group interviews. That way we’ve really been able to come up with a really great team. We’ve created and implemented checklists that way everything gets done and it gets done right. It creates accountability. We’re able to make sure that everything gets done properly, both out in the field and also in our office and also doing the podcasts, like Jared mentioned. That has really, really contributed to our success, but that like he said, the diligence and consistency and doing those in that system has really, really been a big blessing in our lives. And also, you know, it’s really shown that we’ve gotten the success from following those systems.

So before working with Thrive, we were basically stuck. Really no new growth with our business. And we were in a rut and we didn’t know-

The last three years, our customer base had pretty much stayed the same. We weren’t shrinking, but we weren’t really growing either. We didn’t really know where to go, what to do. How to get out of this rut that we’re in. But Thrive business coaching for pest control companies program helped us with that and you know, they implemented those systems, they taught us those systems. They taught us the knowledge that we needed in order to succeed. Now it’s been a grind. Absolutely. It’s been a grind this last year, but we’re getting those fruits from that hard work and a diligent effort that we’re able to put it into it. So again, we were in a rut. Thrive helped us get out of that rut. And if you’re thinking about working with Thrive, quit thinking about it and just do it. Do the action and you’ll get the results. It will take hard work and discipline, but that’s what it’s going to take in order to really succeed. So we just want to give a big shout out to Thrive. The big thank you out there to Thrive. We wouldn’t be where we’re at now without their help. So.

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