Notable Quotables

Where my reason, imagination or interest were not engaged, I would not or I could not learn.

- Winston Churchill

More people will yell and wave at you to tell you that you forgot to close the gas cap than the amount of people who will stop to tell you that you are going the wrong direction with your life.

- Clay Clark

With the casino and the beds, our passengers will have at least two ways to get lucky on one of our flights.

- Richard Branson

I wanted to be an editor or a journalist, I wasn’t really interested in being an entrepreneur, but I soon found I had to become an entrepreneur in order to keep my magazine going.

- Richard Branson

At your next sales meeting with 20 people, three will take home the money of 17 others. Is it luck, hard work and a great attitude? Or it is persuasive skill – understanding the transactional dynamics of the sales process?

- Jerry Vass

Sheepwalking I define “sheepwalking” as the outcome of hiring people who have been raised to be obedient and giving them a brain-dead job and enough fear to keep them in line. You’ve probably encountered someone who is sheepwalking. The TSA “screener” who forces a mom to drink from a bottle of breast milk because any other action is not in the manual. A “customer service” rep who will happily reread a company policy six or seven times but never stop to actually consider what the policy means. A marketing executive who buys millions of dollars’ worth of TV time even though she knows it’s not working—she does it because her boss told her to. It’s ironic but not surprising that in our age of increased reliance on new ideas, rapid change, and innovation, sheepwalking is actually on the rise. That’s because we can no longer rely on machines to do the brain-dead stuff. We’ve mechanized what we could mechanize. What’s left is to cost-reduce the manual labor that must be done by a human. So we write manuals and race to the bottom in our search for the cheapest possible labor. And it’s not surprising that when we go to hire that labor, we search for people who have already been trained to be sheepish. Training a student to be sheepish is a lot easier than the alternative. Teaching to the test, ensuring compliant behavior, and using fear as a motivator are the easiest and fastest ways to get a kid through school. So why does it surprise us that we graduate so many sheep? And graduate school? Since the stakes are higher (opportunity cost, tuition, and the job market), students fall back on what they’ve been taught. To be sheep. Well-educated, of course, but compliant nonetheless. And many organizations go out of their way to hire people that color inside the lines, that demonstrate consistency and compliance. And then they give these people jobs where they are managed via fear. Which leads to sheepwalking. (“I might get fired!”) The fault doesn’t lie with the employee, at least not at first. And of course, the pain is often shouldered by both the employee and the customer. Is it less efficient to pursue the alternative? What happens when you build an organization like W. L. Gore and Associates (makers of Gore-Tex) or the Acumen Fund? At first, it seems crazy. There’s too much overhead, there are too many cats to herd, there is too little predictability, and there is way too much noise. Then, over and over, we see something happen. When you hire amazing people and give them freedom, they do amazing stuff. And the sheepwalkers and their bosses just watch and shake their heads, certain that this is just an exception, and that it is way too risky for their industry or their customer base. I was at a Google conference last month, and I spent some time in a room filled with (pretty newly minted) Google sales reps. I talked to a few of them for a while about the state of the industry. And it broke my heart to discover that they were sheepwalking. Just like the receptionist at a company I visited a week later. She acknowledged that the front office is very slow, and that she just sits there, reading romance novels and waiting. And she’s been doing it for two years. Just like the MBA student I met yesterday who is taking a job at a major packaged-goods company…because they offered her a great salary and promised her a well-known brand. She’s going to stay “for just ten years, then have a baby and leave and start my own gig.…” She’ll get really good at running coupons in the Sunday paper, but not particularly good at solving new problems. What a waste. Step one is to give the problem a name. Done. Step two is for anyone who sees themselves in this mirror to realize that you can always stop. You can always claim the career you deserve merely by refusing to walk down the same path as everyone else just because everyone else is already doing it.

- Seth Godin

Quit worrying about how everything is going to turn out. Live one day at a time; better yet, make the most of this moment. It’s good to have a big – picture outlook, to set goals, to establish budgets and make plans, but if you’re always living in the future, you’re never really enjoying the present in the way God wants you to.

- Joel Olsteen

The Cult of Done Bre Pettis wrote this manifesto on his blog: 1. There are three states of being. Not knowing, action and completion. 2. Accept that everything is a draft. It helps to get it done. 3. There is no editing stage. 4. Pretending you know what you’re doing is almost the same as knowing what you are doing, so accept that you know what you’re doing even if you don’t and do it. 5. Banish procrastination. If you wait more than a week to get an idea done, abandon it. 6. The point of being done is not to finish but to get other things done. 7. Once you’re done you can throw it away. 8. Laugh at perfection. It’s boring and keeps you from being done. 9. People without dirty hands are wrong. Doing something makes you right. 10. Failure counts as done. So do mistakes. 11. Destruction is a variant of done. 12. If you have an idea and publish it on the Internet, that counts as a ghost of done. 13. Done is the engine of more.

- Seth Godin

When I hung in, he saw character, and that was the end of it. Later, it was funny to watch him hazing other guys the same way – funny after you’d been through the cycle.

- Phil Knight

It turns out that is exactly what product strategy is all about—figuring out the right product is the innovator’s job, not the customer’s job. The customer only knows what she thinks she wants based on her experience with the current product. The innovator can take into account everything that’s possible, but often must go against what she knows to be true. As a result, innovation requires a combination of knowledge, skill, and courage.

- Ben Horowitz

Rockefeller’s supreme insight was that he could solve the oil industry’s problems by solving the railroad’s problems at the same time, creating a double cartel in oil and rails. One of Rockefeller’s strength in bargaining situations was that he figured out what he wanted and what the other party wanted and then crafted mutually advanteous terms. Instead of ruining the railroads, Rockefeller tried to help them prosper, albeit in away that fortified his own position.

- Ron Chernow

I’d like to dial it back 5% or 10% and try to have a vacation that’s not just e-mail with a view.

- Elon Musk

I should be only paying for things that matter. I shouldn’t be paying for things that don’t matter. And, if Walgreen wants a premium, and they’re not doing anything different, why should I pay them more?

- George Paz

Keep the right perspective Some people would love to have your problems. They would gladly trade places with you. They would love to have the job that frustrates you. They would love to sit in traffic in that car you don’t like. They would love to have your husband, who gets on your nerves. They would love to live in the house you think is too small.

- Joel Olsteen

Keep something in front of you Studies tell us that we move toward what we consistently see. You should keep something in front of you, even if it’s symbolic, to remind you of what you are believing for.

- Joel Olsteen

I wanted to be a sailor, I wanted to sail the world, to navigate it.

- Jack Dorsey

Stopped they must be; on this all depends. Only a fully-trained Jedi Knight, with the Force as his ally, will conquer Vader and his Emperor.

- Yoda

The debt limits have to come down. The whole world of debt has to be changed as far as this country is concerned. We have to create jobs and we have to create them rapidly because if we don’t things are just going to head in a direction that’s going to be almost impossible to recover from.

- Donald Trump

I’m not looking for a legacy, and you’ll never shut up the critics. I’ve been around 50 years. When you’re a catalyst for change, you make enemies – and I’m proud of the ones I’ve got.

- Rupert Murdoch

This proves our strategy is working in terms of the convergence of voice, video and data.

- John Chambers

A good practice is to have the employee send you the agenda in advance. This will give her a chance to cancel the meeting if nothing is pressing.

- Ben Horowitz

Keep thy heart with all diligence for out of it are the issues of life’ (Prov. 4:23 KJV).

- Joel Olsteen

By fighting you never get enough, but by yielding you get more than you expected.

- Dale Carnegie

An enterprise shall help the people overcome all difficulties to savor the fruit to be borne on the motherland, come rain or shine.

- Cheng Yu-tung

You cannot create a piece of art merely for money. Doing it as part of commerce so denudes art of wonder that it ceases to be art.

- Seth Godin

In boxing, you get hit, it’s painful, then you sit on the stool when the adrenaline is gone and you feel that pain. And then you fight the next round.

- Ben Horowitz

I’m just like so many women – I was frustrated, I had these white pants that I had spent a lot of money on, and you get home and you think, ‘What am I really supposed to wear under this?’ So it was a frustrated consumer moment.

- Sara Blakely

A company only has so much money. Winning leaders invest where the payback is the highest… Companies win when their managers make a clear and meaningful distinction between top- and bottom-performing businesses and people, when they cultivate the strong and cull the weak. Companies suffer when every business and person is treated equally and bets are sprinkled all around like rain on the ocean.

- Jack Welch

Life is too short to spend every day doing something you don’t love.

- Jack Welch

People who smile tend to manage, teach and sell more effectively, and to raise happier children.

- Dale Carnegie

Positively defined, a startup is the largest group of people you can convince of a plan to build a different future. A new company’s most important strength is new thinking: even more important than nimbleness, small size affords space to think.

- Peter Thiel

The only antidote is simplicity. The simplicity of leading through truth and trust. Ceaselessly seeking the former, relentlessly building the latter. In every decision, in every action. Truth is a determined pursuit, a personal and unquenchable fire, burning to know what is really happening inside the company and out.

- Jack Welch

We live in an age where everything is based on the short term.

- Howard Schultz

A good startup should have the potential for great scale built into its first design.

- Peter Thiel

Shawn Fanning and Sean Parker, Napster’s then-teenage founders, credibly threatened to disrupt the powerful music recording industry in 1999. The next year, they made the cover of Time magazine. A year and a half after that, they ended up in bankruptcy court.

- Peter Thiel

Certainly, we continue to bring in new people. We’ll hire, net new, over 4,000 people this year, and attract great people into the company. I’m very bullish about the employee base and what it can accomplish.

- Steve Ballmer

Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It’s the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.

- Harvey Mackay

We are consolidating our position as one of the leading technology companies in the automotive industry. Research and development expenditure of another 6 percent of our sales or around €2.1 billion is fueling our capacity for innovation. There are very few companies in the industry that are able to operate in these dimensions.

- Elmar Degenhart

The lower and individual’s ability to lead, the lower the lid on his potential.

- John Maxwell

Young people, when they’re left alone, always want to have compassion, and they always want to give. They always want to help people who are less fortunate.

- Russell Simmons

Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.

- Oprah Winfrey

I don’t look to jump over 7-foot bars: I look around for 1-foot bars that I can step over.

- Warren Buffett

Think of Internet on the TV like the Web browser. The amount of time you spend on the PC in the browser is just going to grow continuously.

- Reed Hastings

I got my first computer in the 6th grade or so. As soon as I got it, I was interested in finding out how it worked and how the programs worked and then figuring out how to write programs at just deeper and deeper levels within the system.

- Mark Zuckerberg

It’s hard to improve public education – that’s clear.

- Bill Gates

I thought of a remark . . . that the United States is like a ‘gigantic boiler. Once the fire is lighted under it there is no limit to the power it can generate.’ Being saturated and satiated with emotion and sensation, I went to bed and slept the sleep of the saved and thankful.

- Winston Churchill

You need editors, not brand managers,who will push the envelope to make [a brand media property] go forward.

- Seth Godin

I’ve learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.

- Harvey Mackay

Everybody is going to have their critics. It’s easy to get discouraged in life.

- Joel Olsteen

Said another way, the Entrepreneurial Model has less to do with what’s done in a business and more to do with how it’s done. The commodity isn’t what’s important—the way it’s delivered is. When The Entrepreneur creates the model.

- Michael Gerber

I’m not as interested in what you make as I am in what you’re passionate about. What business are you really in?

- Howard Schultz

It is exactly because we are a city that embraces freedom, that welcomes everyone and encourages their dreams, that New York remains on the front lines in the war on terror.

- Michael Bloomberg

The only thing we know about the future is that it will be different.

- Peter Drucker

I think that any wealth creates a sense of trusteeship… it is characteristic of the new generation which has created wealth to have some amount of responsibility for it.

- Azim Premji

Great CEOs build exceptional strategies for gathering the required information continuously. They embed their quest for intelligence into all of their daily actions from staff meetings to customer meetings to one-on-ones. Winning strategies are built on comprehensive knowledge gathered in every interaction the CEO has with an employee, a customer, a partner, or an investor.

- Ben Horowitz

If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he will fritter himself away “operating.” He may be an excellent man. But he is certain to waste his knowledge and ability and to throw away what little effectiveness he might have achieved. What the executive needs are criteria which enable him to work on the truly important, that is, on contributions and results, even though the criteria are not found in the flow of events.

- Peter Drucker

The saving of money is solely a matter of habit. It is literally true that man, through the Law of Habit, shapes his own personality. Through repetition, any act indulged in a few times becomes a habit, and the mind appears to be nothing more than a mass of motivating forces growing out of our daily habits. When once fixed in the mind a habit voluntarily impels one to action.

- Napoleon Hill

We need to and must protect privacy. But I think that people will be willing and even eager to share medical information about themselves for the greater good of mankind.

- Patrick Soon-Shiong

I’ve always been fascinated by cities and how they work. And I taught myself how to program so I can understand how the city works.

- Jack Dorsey

I have ways of making money that you know nothing about…(if you’re firm won’t sell) you will stand alone, Your firm can never make any more money in Cleveland. No use trying to do business in competition with Standard Oil Company. If you do (continue to fight) it will end in your being wiped out.

- John D. Rockefeller

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.

- W. Clement Stone

Economic medicine that was previously meted out by the cupful has recently been dispensed by the barrel. These once unthinkable dosages will almost certainly bring on unwelcome after-effects. Their precise nature is anyone’s guess, though one likely consequence is an onslaught of inflation.

- Warren Buffett

The husband and wife who open another delicatessen store or another Mexican restaurant in the American suburb surely take a risk. But are they entrepreneurs? All they do is what has been done many times before. They gamble on the increasing popularity of eating out in their area, but create neither a new satisfaction nor new consumer demand. Seen under this perspective they are surely not entrepreneurs even though theirs is a new venture. McDonald’s, however, was entrepreneurship. It did not invent anything, to be sure. Its final product was what any decent American restaurant had produced years ago. But by applying management concepts and management techniques (asking, What is “value” to the customer?), standardizing the “product,” designing process and tools, and by basing training on the analysis of the work to be done and then setting the standards it required, McDonald’s both drastically upgraded the yield from resources, and created a new market and a new customer. This is entrepreneurship.

- Peter Drucker

The expensive act of planning on late When you’re late, there’s not a lot of room for choice or decision or initiative. When you’re late, the path is well lit, and the choices are clear. Run! Run down the path you’ve run down before. Late is a tool for people unable to find the guts to stand for their acts. Late gives us cover; it permits us to trample forward, without creativity or panache. “Can’t you see I’m late!” we shout, as we do what we have to do, without even pausing to think about what we could do instead. Late might be useful, except that late is incredibly expensive. This strategy, the one we choose so we can avoid the fear of choice, costs us in so many ways. It degrades quality, misses airplanes, charges overtime, and shuts down those around us. It’s also exhausting. The alternative to planning on late is to initiate before it’s required, to ship before deadline, to put the idea out there before the crisis hits. This act of bravery actually gives you influence, leverage, and control in a way that planning on late never can.

- Seth Godin

Cherish your dreams as they are the children of your soul… –

- Napoleon Hill

Learn to speak God’s favor over every area of your life. Remember, the more favor-minded you are, the more of God’s favor you’re going to experience.

- Joel Olsteen

The secret to modern life is finding the measure in time management. I have two kids, career and I travel, and I don’t think my life is any different than most couples. The most valuable commodity now for many people is time and how to parcel that out.

- Hugh Jackman

My first professional job was to sell heavy-duty waterless cookware.

- Zig Ziglar

I don’t want to be liked. I want to be respected.

- Jack Ma

To change somebody’s behavior, change the level of respect she receives by giving her a fine reputation to live up to. Act as though the trait you are trying to influence is already one of the person’s outstanding characteristics.

- Dale Carnegie

It’s not about toughness, it’s not about attitude. Companies don’t fail for lack of cash or attitude. Companies fail for lack of brains and effort.

- Mark Cuban

This the real world, homie, school finished They done stole your dreams, you dunno who did it.

- Kanye West

Despite the office rent in Hong Kong generally declining, the Group’s rental is resilient as the major rental properties owned by the Group are retail shopping properties situated in the new towns and mass transportation network.

- Lee Shau Kee

A valuable business must start by finding a niche and dominating a small market.

- Peter Thiel

I don’t want people in China to have deep pockets but shallow minds.

- Jack Ma

I’m certainly well taken care of in terms of food and clothes.

- Bill Gates

I chose America as my home because I value freedom and democracy, civil liberties and an open society.

- George Soros

I am so busy doing nothing… that the idea of doing anything – which as you know, always leads to something – cuts into the nothing and then forces me to have to drop everything.

- Jerry Seinfeld

Stop doing things that waste time. Don’t replace time with your family or things that you need to do. I needed to put together two fantasy teams this weekend because that’s something I enjoy, but I did stop playing Nintendo Wii for hours on end.

- Gary Vaynerchuk

When I was little, I wanted to be an astronomer, but that didn’t happen.

- Ma Huateng

I have not failed. I’ve just found 10,000 ways that won’t work.

- Thomas Edison

My natural inclination to be improv rather than an educated character serves me well.

- Gary Vaynerchuk

We’ve shown the world that New York can never be defeated, because of its dynamic and diverse population and because it embodies the spirit of enterprise and the love of liberty. And because no matter who you are, if you believe in yourself and your dream, New York will always be the place for you.

- Michael Bloomberg

We are interested in others when they are interested in us.

- Dale Carnegie

Success is doing what you want, where you want, when you want, with whom you want and as much as you want.

- Tony Robbins

Focus on something the customer wants, and then deliver it. “ 14. “Many of our best opportunities were created out of necessity.

- Sam Walton

We have to find a way to make the aspects of capitalism that serve wealthier people serve poorer people as well.

- Bill Gates

Japan has only 100m people. Asia has 4bn. At least one-third, maybe nearly half, will become middle class, and this is a big opportunity for Japanese businessmen.

- Tadashi Yanai

If the head man in a company is not working 12 hours a day, doing things, taking risks, but also standing with his people in the trenches at the most difficult of times, then the company loses something.

- Rupert Murdoch

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