Clay Clark Client Testimonials | “It’s Life-Changing. We Were At $400K, Now We’re At $1.2 Million. You Guys Redid Our Website, Taught Us to Find Quality Employees. Helped Us Understand Numbers, Systems & Merit-Based Pay.”

Audio Transcription

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Hi, this is Ricky with Axle Service Plumbing. So I just want to thank Thrive 15 for the great job that they’re doing.

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Well Thrive Nation, on today’s show we have a two-for-one special here for you. First off, if you’re looking for a service provider, if you’re saying, wow, I am looking for a plumbing company I can trust, you may just find the best plumbing solution you’ve ever heard of. And if you’re looking to grow your business, you may also learn some pro tips on how to grow a successful company.

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Ricky Hudson, welcome onto the Thrive Time Show. How are you, sir?

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Hey, thanks, Clay.

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Doing great.

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Hey, well, first off, full disclosure, we use you guys often to do plumbing for our businesses and we’re super happy to hire you guys. You guys do a phenomenal job. But switching gears for a second, how did you guys at actsofserviceplumbing.com, how did you guys first come in contact with us?

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Do you remember that?

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Yeah, it was my brother-in-law. He had a window glass company and he had told me about you all and said that you were a great company to work with and that he had gained quite a bit of traction just working with you guys.

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Now, I wanted to ask you because my memory doesn’t fare me super well, but I think when we first started working with you, and correct me if I’m wrong, but I think you guys hadn’t really generated leads online previously. I think you guys were kind of in that pre-online lead flow. I think that’s kind of where you were before you reached out to us.

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Is that accurate or am I getting that wrong? Yeah. That was pretty accurate. We have a website, but it wasn’t very good and we weren’t doing any really a lot of Google reviews or doing any Google ads or anything So we were just kind of floating

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And I believe that you know, I think you first came to a business conference

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Is that kind of the first interaction you and I had together was I think you came to one of our workshops?

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Yes, sir.

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That is correct.

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And how would you describe, I mean, people sometimes come to the workshops because we have you know, somebody like the former CMO of Harley Davidson shows up and you know, people get a chance to learn from Ken Schmidt how to turn around a company or they might show up because Tim Tebow is there and they want to learn about the right mindset or they might see an Eric Trump in attendance and they want to learn about the Trump approach to business or Robert Kiyosaki from Rich Dad Poor Dad and they want to learn his perspective.

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How would you describe the experience of attending an in-person workshop?

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I like it because it’s kind of an intimate setting and you get to meet the speakers. You go up and talk to them. They’re very friendly. They’re open to questions. And I’ve never been to any, really, anything like it before. And getting to meet people and there was the one guy that came up with the fire gun invention

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to get on the ground with him and invest in his project and just being able to sit there and interact with the other attendees and see how they’re doing. And I built a lot of good relationships over the years just going to the seminars and meeting different people. And I even met my chiropractor there, Brett Kazbaum, and he’s still my chiropractor. So I’ve made a lot of good connections there.

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And I think you guys met Grillblazer, the founder of Grillblazer.com, Bob Healy. I think you met him before he even launched his product. I mean, he’s gone on to be super successful. I think you were at the first one where he was bringing his prototype to the conference. Was that right?

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Yes, and I got one.

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Oh, so you’re one of the original guys.

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I bought one of his first ones.

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Yeah, that’s awesome. Now, okay, so now I want to ask you this here. As far as the plumbing service, tell us about all the services that you guys provide at actsofserviceplumbing.com.

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We do anything from residential plumbing to replacing garbage disposals, faucets, hot water tanks, tankless units, work on sprinkler systems, anything around the house we can work on, we can fix it or replace it. We also work with commercial companies. We do all of Hideaway Pizza’s plumbing for them.

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We put in several tankless systems for them for their commercial buildings,

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work for several local restaurants. So you guys do plumbing of all kinds and I believe your sons work with you today, right? It’s a family business?

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Yes, I have two of my sons that are in the business with me and that’s going really good. We have an exit strategy already designed to where when I hit a certain time, then they’re going to take over the company and it’ll keep going.

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Now, again, full disclosure, we do utilize your plumbing services from time to time and we’re super happy with the services there. Could you talk about the impact that initial initial business coaching was able to make on your business for anybody out there that is, you know, we always talk to people that are plumbers and doctors and dentists and they’re like, hey, you know, what kind of impact did the conference in conjunction with the coaching make on your business?

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It made a tremendous amount of impact because we didn’t really know the impact of getting the Google reviews until we had come to one of your conferences and started interacting with the coach. We didn’t really know the importance of having a really great website. We had someone just design it and it was just out there. And when we came with you guys, you guys

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re-did it for us, changed the whole look of the webpage, and actually started kind of monitoring it for us to make sure it was always running and running good. We also didn’t know about looking at our numbers and how to really dive into the numbers until we started working with the coaches. We found out how to look, see if we’re profitable, see if we’re making the right changes or not. And then just how to do the interviews.

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We were doing just individual interviews and then we went to group interviews and that was just a big change for the company. We instead of wasting our time just doing one individual person at a time. We’d just bring in a whole group of people, sort through them real quick, and pick two or three that we wanted to follow up with.

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And that just really helped us to save a lot of time. And then after we had been with you several years, I was actually able to take two and a half weeks off and go with my wife on a nice belated honeymoon that we never really got to have and go down to Costa Rica and spend two and a half weeks down there and the company ran while I was gone.

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And that was all because of what we learned from you all.

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Now drilling into that a little bit here with the limited time we have, and again I encourage everybody if you’re in the Tulsa area and you’re looking for a plumbing service you can trust, you know one of the great things about the conference is we meet people, most of the clients we work with are not in Tulsa, but occasionally we get to meet people like you that are in Tulsa and we get an opportunity to use your services at actsofserviceplumbing.com, great website, actsofserviceplumbing.com, great company there.

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Having a weekly meeting, I think that is a super important thing because I think a lot of entrepreneurs, we’re so busy, we’re so perpetually bombarded with urgent demands. Ricky, we have so many things that are urgent upon us. We’re always doing a job, we’re always processing an invoice, we’re always calling somebody back. Could you talk about just the importance of having that weekly meeting and then really

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drilling down and developing those new habits and those new routines, just that weekly meeting and drilling down and developing those habits and routines?

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Yes. Just having that face-to-face conversation once a week, it helps keep you accountable and helps keep you on track, because they’re going to give you homework to do. They’re going to say, OK, I need you to do this. I need you to look at your numbers,

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look at how you’re doing. Are you increasing your profits? Are you going down? And just having that accountability has made a tremendous impact. It helped us develop different aspects of the company.

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Who’s gonna be in charge of what? Because as an owner, you tend to wanna just do everything. We’re all the hats. And eventually you have to just get to the point where you say, okay, you take care of this, Michael, Casey, you take care of this,

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and I’m trusting you guys. And we set up systems through the whole process of how things should be done so that we’re not just throwing rocks in the river and hoping, you know, we hit the right mark. We just drilled it down to where this is our goals, this is where we want to be at in six months, a year, five years, and help us set those goals.

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And then things have just been so smooth since we started working with the business coach. And it has made a difference in my life, and it’s made a difference in my kids’ lives, because they feel comfortable now as well to be able to take that company over and continue to run it for the next generation.

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And looking at the numbers, and I know you’ve done a lot of changes, a lot of updates have been made between the time I first met you at that business conference where you met Bob Healy, the founder of the Grill Gun, and Bob’s gone on now to sell. It’s incredible. Bob now has a multi-million dollar company. His company, GrillBlazer.com, is now a multi-million dollar brand, and he came to that conference

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with that very first prototype. And I know you guys have never stopped improving the business. How would you describe where you’re at now versus where you were when we first met at that conference?

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We were sitting, you know, financially, I think we were sitting around $400,000. And this last year, we did $1.2 million. So the company has continued to grow and increase. We’ve set, to where we have set up the bar really high with our guys to where they have to meet a certain standard. Another thing that they had taught us about

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was production pay, you know, paying them based on how they’re performing and not just getting them an hourly dollar a month and they have no motivation to increase. And so that was, it really helped us to set a standard for our own team

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so that they’re reaching higher and higher all the time trying to get to that next level so they can get a pay increase and be a better provider for their families.

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Now we’re off to a good start here in February of this year and you guys are rocking and rolling. And for anybody out there who’s in the Tulsa area that’s looking for a plumber they can trust, in the closing couple of minutes we have here, can you tell us about your service and what makes your plumbing service different than your competition? Because again, somebody right now, they’re probably needing a plumber. We’ll be calling you about a renovation we’re doing. That’s actsofserviceplumbing.com.

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What separates actsofserviceplumbing.com from the great competition that you have in the Tulsa, Oklahoma area?

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One of the things we do is we give amazing warranties whenever we do work, and we also give up-front pricing before we ever pick up a wrench. The customer is not going to be surprised if things don’t go the way we thought they were, and it takes us a little longer. We’re not going to charge them extra.

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We gave them the price up front. That’s what it is. We lock it in. They don’t have to worry about that price ever going up. We put on shoe covers. We put down protective material on the floors

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to protect their house, take care of it like it’s our own. We stand behind our work so that if something does go wrong, they know that we’re going to take care of it. And we always send them a text message on the way so they know exactly when we’re heading that way so they don’t have to wonder,

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is this guy ever going to show up or not? We keep our word. We’re there on time and provide great, outstanding service. And all of our guys have been there around four years, so we have great stability with our guys. And somebody wants the same technician, they can always ask for the same guy. They’ll get the same guy and

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build a good rapport with them. And we use the best material on the market. We don’t get cheap stuff. We use the best stuff so that they’re getting the best and can get a great warranty whenever we do any repairs or installs for them.

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Well, final question I have here for you. Again, most of our listeners are not in Tulsa, Oklahoma. A lot of our listeners will probably run into you at our next in-person workshop. They might see you at the workshop, but for anybody who won’t get a chance to shake your hand or see in person. How would be, I guess, the best 30 or 60 second way to describe the impact that hiring a business

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coach had on your business?

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Well, like I said before, it was just life changing.

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Because when you try to do things on your own, you’re not always seeing the big picture. Sometimes you get a narrow vision, and you get so many fires, you’re trying to put out the fires that you don’t realize, okay, I need to be working on the business, not in the business.

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And you have to get to that point where you can finally turn part of it over to either some of your sons or daughters, if they’re working with you, or some of the employees you trust. You have to get to that point where you just say, okay, I need to be doing the $1,000 an hour job and let them do the $100 an hour job. And that was just a big changer for me that made such a difference.

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And I would recommend coaching to anybody out there that is thinking about growing their company and getting better and more proficient and eventually wants to get to a point where you could step away for a month if you wanted to and the company is going to run without you being there.

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Well I appreciate you so much for carving out time for us today and I can’t wait to see you at our next in-person workshop. And again, for anybody out there that might have missed that web address there, that’s actsofserviceplumbing.com. That’s Ricky Hudson. Ricky Hudson, thank you for carving out time for us and we’ll see you very soon, sir.

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Thanks for having me. Yes, sir.

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Appreciate you. Bye.

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My name is Josh Wilson. I’m the owner of Living Water Irrigation. So I’ve been working with Thrive since December of 2017. So the biggest changes we’ve seen as a company is, first of all, just systematically how we do things, how we present things. Our Google presence is phenomenal.

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Our website’s a million times better. And just the overall accountability and the process by which we’re conducting ourselves. So our biggest win since working with Thrive is we have, we literally, March was a record month for us. It was almost twice as much as our biggest month prior to that.

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In the last week or so, we’ve closed about 250,000 hours of the business. We still have to go dig a bunch of dishes and get it done. But we signed about 250,000 hours of the business with the relationships we built, the things that they’ve implemented through Victoria

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and Clay and everybody here at Thrive. So I would recommend Thrive to other business owners simply because they can point out where you’re flawed and what you need to work on. You just have to be real and honest with yourself on what you need to improve upon. So that would be first and foremost and the other the huge reason why I would do it because it works. It actually everything that they said when we came in for our initial meeting to today

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absolutely positively has been accomplished.

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Thrive Nation, on today’s show, we’re answering a question from a listener while also teaching something that we probably don’t teach enough on the show, and that is managing humans. You know, it’s getting people to do what they’re supposed to do. So if you own a copy of the Boom Book, or maybe you don’t, you can download, John, I believe if you go right now to the Thrive Time Show website and you click on the podcast button. I believe in the right column you can download all of my e-books.

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Am I correct? Okay. So you go there and you can download the book, the Boom Book, and in the Boom Book on page 163 of this edition or on step 10, which is just go to chapter 12 of the Boom Book. You can find it there. I wrote in the book, I wrote here, management consists of your ability to get the members of your team to execute your business plans, systems, and

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processes with excellence. So what I’m going to do is, Andrew, I’m going to have you jot down on today’s show notes specific areas where I get crazy massive amounts of pushback on a daily basis. The employees who work for me, for the elephant in the room men’s grooming lounge, have to do a great job. Let’s define that. They have to be on time. We’ll just start there. I want to get your take on this, John.

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It’s work at the Elephant in the Room Men’s Grooming Lounge. We have 4,000 members who pay a membership fee to get their hair cut. We have over a thousand in Oklahoma City. And, John, your haircut is scheduled at 1130. One of our clients has an appointment scheduled at 1130. How late can we be before the customer gets upset?

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One minute. I mean, yeah, it’s one to five minutes.

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So the appointment is scheduled at 1130, right? And the stylist, the grooming professional is running late. Not cutting hair, but just running late to work. How long can you and I put up with that before the customer takes their money, aka their vote to a competitor?

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I’d say probably the second time somebody is late to a haircut, the customer is no longer going to be a customer of ours.

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Interesting. So you’re saying that we have to be on time. Right. So how do you get people to be on time, John? Because you do a great job managing the team of dozens and dozens of ladies. How do you convince them to be on time?

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Well, one, you’ve got to write up, reprimand when it doesn’t happen. You want to make sure that they know the expectations to be there on time. But two is also have them get there earlier than they’re supposed to, knowing full well

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that they’re not going to get there on time.

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A little notable quotable. You can get a tattoo of this if you want. Without friction, your success is a fiction. So without friction, your success is a fiction. What do I mean by that? I mean by, John, what happens if it just happened this week, and again, we release

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these shows months after we record them. But just on this Monday, you had to release somebody. And we’ll say we don’t know what gender they were. We had to release somebody, it could be a man, it could be a woman. We had to encourage said human to go ahead and go work somewhere else. Why?

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They were not a good fit for us, meaning they couldn’t do their core task at the level of excellence that we needed.

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And specifically, they couldn’t be on time, am I correct?

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Right.

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Over and over and over. Yeah. They couldn’t be on time for the training.

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Yeah, and they couldn’t be on time for the haircut. There’s always something else. So when you talk to somebody, it’s always like they need something else, whether it’s more training, more tools, more this, more that. And so eventually, you just have to realize that this person is always going to be that way and it’s just better off for them to go find those things that they claim they

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need somewhere else.

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Now, is it shocking to you that this person, regardless of how old they are, regardless of where they’re from or how much experience they have, they have moved around quite a bit from job to job when talking to the person? They’ve had a hard time finding a boss that can… I mean, is it interesting to you that people shop around jobs, that people tend to be job hoppers if they can’t be on time?

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Well, it doesn’t shock me because typically when you’re a crazy person in one area, you don’t just let your crazy out in one job.

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It just kind of bleeds into all areas of your life.

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Everywhere, yeah.

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It’s like crazy people going to crazy, you know? But think about this, Josh Wilson, you have a team of people at Living Water Irrigation. Am I muted?

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There you are.

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Yes, sir.

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Hey, we’re in. Okay, so you have a team of people at Living Water Irrigation. Yes, sir. And you have crews, and you have a bilingual crew, am I correct?

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Oh, we do.

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Yeah. And you have to get your…

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His Spanish is impeccable, Mr. Kelly.

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You have to get your employees to be on time. That is correct. What happens if they’re not on time and you let the employee get away with it a lot? What would happen by default to living water irrigation if you were over time to let it

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drift?

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We’d be out of business.

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Interesting.

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Hey, I’m Ryan Wimpey.

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I’m originally from Tulsa, born and raised here. I went to a small private liberal arts college and got a degree in business, and I didn’t learn anything like they’re teaching here. I didn’t learn linear workflows. I learned stuff that I’m not using and I haven’t been using for the last nine years. So what they’re teaching here is actually way better than what I got at business school,

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and I went what was actually ranked as a very good business school. The linear workflow, the linear workflow for us and getting everything out on paper and documented is really important. We have workflows that are kind of all over the place to the having linear workflow and seeing that mapped out on multiple different boards it’s pretty awesome that’s really helpful for me. The atmosphere here is awesome I definitely just stared at the walls

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figuring out how to make my facility look like this place. This place rocks. It’s invigorating, the walls are super, it’s just very cool. The atmosphere is cool, the people are nice, it’s a pretty cool place to be.

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Very good learning atmosphere. I literally want to model it and steal everything that’s here at this facility, and basically create it just on our business side.

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I’m Rachel with Tip Top K9, and we just want to give a huge thank you to Clay and Vanessa Clark.

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Hey guys, I’m Ryan with Tip Top K9. Just want to say a big thank you to Thrive 15. Thank you to Make Your Life Epic. We love you guys, we appreciate you and really just appreciate how far you’ve taken us.

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This is our old house. Right, this is where we used to live a few years ago. This is our old neighborhood. See, it’s nice, right?

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So this is my old van and our old school marketing. And this is our old team. And by team, I mean it’s me and another guy.

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This is our new house with our new neighborhood.

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This is our new van with our new marketing.

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And this is our new team.

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We went from four to 14. And I took this beautiful photo. We worked with several different business coaches in the past and they were all about helping Ryan sell better and just teaching sales, which is awesome, but Ryan is a really great salesman, so we didn’t need that. We needed somebody to help us get everything that was in his head out into systems, into

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manuals and scripts and actually build a team. So now that we have systems in place, we’ve gone from one to 10 locations in only a year.

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In October 2016, we grossed 13 grand for the whole month. Right now it’s 2018, the month of October. It’s only the 22nd, we’ve already grossed a little over 50 grand for the whole month, and we still have time to go. We’re just thankful for you,

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thankful for Thrive and your mentorship, and we’re really thankful that you guys have helped us to grow a business that we run now instead of the business running us. Just thank you, thank you, thank you, tens of thousands.

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So we really just want to thank you, Clay, and thank you, Vanessa, for everything you’ve done, everything you’ve helped us with.

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We love you guys.

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Clay, my honor, my honor to be on your show, and thank you for all you do. I hear the ripple effects from you are good ripple effects.

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You know what I mean?

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People rave about what they learn from you so congratulations.

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We went from expecting maybe $250,000 this year to we’re at $400,000. Hi, I’m Kelsey with K&D’s Wooder Finishing. I’m a business owner at 23. So I’ve been working this K&D’s company for about 5 years now and we started working with Thrive not too long ago. And we went from expecting maybe $250,000 this year to we’re at $400,000. That’s what we’re going to hit or exceed. So we’re pretty excited about that.

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It’s been pretty much just listening to what they have to say. Their hiring process has just really been incredible as far as finding good quality help and just the accountability of meeting up with them weekly and like such good insight, the resources they have for specific business questions. It’s all been really incredible. It’s been a great experience, so I would recommend

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it to anybody.

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Hi, I’m Amy Chaney. My husband and I are owners of Chaney Construction here in Pampa, Texas, and I was a little skeptical at first because my husband’s tried to do things like this before. But once I was able to speak with Clay myself, I thought we need to give this a chance. So we were able to determine that this the savings that we have from the decision that we made each month is going to be roughly about $2,000 a week.

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So it’s about eight grand a month. Plus we also made the decision to get rid of a billboard that hadn’t really brought us any business and that was another $475 a month. It’s really in at $8,500 a month. And that’s a really big deal. So my first thoughts when Clay introduced us

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to the weekly Know Your Number system was, no big deal, we don’t need to do that. We have a secretary that’s an amazing QuickBooks person and so she enters all of that stuff every single day for us. So we don’t need to do that ourselves. QuickBooks will pull a report.

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That’s all we need. We don’t need anything else. There’s no sense in me double duty. You know, Clay, do you understand how many transactions are in our bank statement every single month? It would take me forever to do. And so very resistant because I thought we already know our numbers. We already have everything into QuickBooks and we already know what we need to know and we can pull a report to provide you with that information. So some of the struggles and being able to complete this action item were getting

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the want to do it and once I actually decided okay Clay you can stop asking me I’m actually going to sit down and do this every single week and actually got through it and that was it like I’ve made that commitment it takes me maybe 20 minutes on you know every Saturday morning to go in and do the previous weeks and now that I’ve been doing it for a while I’m kind of on a roll and so it makes it a lot easier. So one of the things we discovered when we started looking at the money this closely was that my

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husband doesn’t want to know the numbers first of all and he pays good money to have someone do that for him because he just doesn’t want to know. It’s not his thing. And so I had worked for an accountant previous to this, so that’s kind of my thing. And so for him to be able to sit down and take a look and see some of the things we’re spending the money on that he probably didn’t even realize, or to realize how much we’ve been paying some employees

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that were not operating as A players, that was the big eye-opener for my husband. But when he saw the numbers of what we were paying in payroll expenses for two team members that were not operating as A players, and hadn’t been for quite some time, that was a huge eye-opener for him. And he realized that he needed to take that emotion out of

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that decision and make it a business decision. It’s accountability for your secretary as well, or your bookkeeper, whoever does your book, especially if it’s not yourself, because if you’ve not ever had anybody embezzle money from you, then you’re very fortunate.

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So it’s really good to have that accountability. We’ve had that happen in the past to us, and so my secretary actually even came back to me and said, hey Amy, I really appreciate that you’re doing this now, because now at the end of the month if there’s not

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any money then you know exactly where the money’s went. You and Jimmy know exactly where the money is gone so we’re not coming to her going where’s all our money and you know it’s not a good position for her to be in either so like I said just knowing where your dimes are going is a huge deal and being able to know where to cut back from that’s the deal but also the accountability for everyone on your team.

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My name is Danielle Sprick and I am the founder of D. Sprick Realty Group here in Tulsa, Oklahoma. After being a stay-at-home mom for 12 years and my three kids started school and they were in school full-time, I was at a crossroads and trying to decide what do I want to do? My degree and my background is in education, but after being a mom and staying home and all of that, I just didn’t have a passion for it like I once did. My husband suggested real estate. He’s a home builder, so real estate and home building go hand in hand, and we just rolled with it.

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I love people. I love working with people, I love building relationships, but one thing that was really difficult for me was the business side of things. The processes and the advertising and marketing, I knew that I did not have what I needed to make that what it should be. So I reached out to Clay at that time, and he and his team have been extremely instrumental in helping us build our brand, help market our business, our agents, the homes that we represent. Everything that we do is a direct line from Clay and

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his team and all that they’ve done for us. We launched our brokerage, our real estate brokerage, eight months ago. And in that time, we’ve gone from myself and one other agent to just this week we signed on our 16th agent. We have been blessed with the fact that we right now have just over 10 million in pending transactions. Three years ago, I never would have even imagined that I would be in this role that I’m in today, building a business, having 16 agents, but I have to give credit where credit’s due.

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And Clay and his team and the business coaching that they’ve offered us has been huge. It’s been instrumental in what we’re doing. Don’t ever limit your vision. When you dream big, big things happen.

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I started a business because I couldn’t work for anyone else. I do things my way. I do what I think is in the best interest of the patient. I don’t answer to insurance companies. I don’t answer to large corporate organizations. I answer to my patient and that’s it.

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My thought when I opened my clinic

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was I can do this all myself. I don’t need additional outside help in many ways. I mean, I went to medical school. I can figure this out. But it was a very, very steep learning curve. Within the first six months of opening my clinic,

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I had a $63,000 embezzlement. I lost multiple employees. Clay helped us weather the storm of some of the things that are just a lot of people experience, especially in the medical world. He was instrumental in helping with the specific

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written business plan. He’s been instrumental in hiring good quality employees, using the processes that he outlines for getting in good talent, which is extremely difficult. He helped me in securing the business loans. He helped me with web development and search engine optimization. We’ve been able to really keep a steady stream of clients coming in because they found us

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on the web. With everything that I encountered, everything that I experienced, I quickly learned it is It’s worth every penny to have someone in your team that can walk you through and even avoid some of the pitfalls that are almost invariable in starting your own business.

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I’m Dr. Chad Edwards and I own Revolution Health and Wellness Clinic.

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What I’ve seen from Clay and his group at Thrive is they’ll give you a simple system and it’s the simple systems are the ones that people can wrap their brain around. They’re the ones that people can work with on a day-to-day basis.

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Hi there, my name is Stephanie Pipkin. I am 24 years old and I own Black River Falls Cleaning Services. We opened in April of 2019 and it is now mid-June of 2020. So I wanted to talk today about the success and growth I have achieved by implementing the proven path with Clay Clark’s team and my business coach Luke

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from Thrive Time It has been insane to say the least I started working with them in mid-february of this year so we’re about four months in of working together and it has Completely transformed my business in pretty much every facet So I’m going to check my notes here. So in four months my leads have tripled. I was getting probably like two leads a week now I’m getting more in the

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like 10 to 15 leads a week. I have doubled my number of employees. I’m now hitting the highest revenue weeks in the history of the company week to week it seems like. We went from about six appointments today as our highest in February to now 14 to 15 appointments a day. And hiring quality employees has become much simpler and less stressful by using their systems for hiring. I typically only get maybe two complaints a month if that and everybody shows up

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to work. I just have really high quality employees now, especially in something people typically consider a high turnover type of work, you know, cleaning houses, cleaning businesses. I have amazing employees now, and I get rid of the ones who are not so amazing

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and bring on new ones because of, you know, group interviews and interviewing every single week. It’s just been great, and I don’t waste as much time on low quality candidates anymore. And your coach will hold you accountable, I mean, which I love. Again, the tough love is really great, you know, looks like a

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stern father figure, but he’s also nice, but also stern when he needs to be, when I’m being lazy and not doing the things that I know I need to do because I don’t want to do them. So that’s just great. Worth every penny, I mean, I’d pay him a million dollars a month if I can, and maybe someday I’ll be able to, but I would just say go for it. If it seems like a good fit, just go for it. Do what they say, even if you think it’s stupid

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or ridiculous, just do what they say because it’ll work. You know, people, when they look at my business, you know, people in my town, they think I’m lucky. They think I’m just, you know, things just happen for me. And you know, maybe I am lucky, but it has a lot to do with hard work and, you know,

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perseverance and, you know, working till you cry sometimes. That’s just being an entrepreneur, which if you’re a business owner, you understand that. But it’s having these systems in place of, of course I’m gonna be successful. It’s an absolute, because I have all this stuff

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in the background happening, and I have Luke and Clay and everybody on their team working really hard to make sure that I’m a success. And I can tell that they are just so excited every single week when I’m having all these wins and things like that, they’re so excited for me.

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So it’s the best thing ever, and I would suggest to anybody to work with them. So sorry for the long-winded reply, but I just had so much to say, and I could go on for hours probably about how amazing they are.

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But thank you to Clay and Luke and the entire team there, everything you guys have done for me. I’m so excited to continue to work with you for years to come. Thanks so much for watching.

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My saying is, if it’s important to you, hire a coach. I think that’s one of the reasons people are not successful is they eat a cheeseburger instead of hiring a coach. My coach pushes me. They’re younger than me, they push harder, they’re trained. And as my rich dad always said, amateurs don’t have a coach,

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but professionals always have coaches. So I’ve always had coaches for whatever was important. My rich dad was one of those persons. I wanted to learn how to play Monopoly in real life. So he was my coach.

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Well, Carter, we have an opportunity here at the Thrive Time Show to work with some really great business owners, people that are actually serious about growing their company. They go to thrive timeshow.com and they reach out to schedule a free 13-point assessment and oftentimes I hop on the phone with these folks and we figure out if they’re a good fit. And once we start

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working with a client, our goal is to help the client to actually grow their actual business. And on today’s show, we’re joined with a man who we’ve had the opportunity to work with. The company’s called NWA Gutter Perfection. And my understanding, Carter, is that they’re up over 60%. Is that right?

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I would say that’s correct, yes.

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DJ, welcome on to the Thrive Time Show. How are you, sir?

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Good, how you doing, Clay?

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I’m doing great. So for anybody out there who is doubting whether you’re a hologram or not, what’s the name of your company, sir?

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Gutter Perfection.

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How did you guys first hear about us? Do you know?

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It’s actually a friend of mine found out about your business conferences there, and then we went there.

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And I guess I was sold the first conference we went to. If you go to NWA gutter perfection.com you can see they’re a real company, they’re a real business, they really are growing. What markets do you service there DJ? For people out there that might be looking for your services, what’s the market area that you service?

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Pretty much all of northwest Arkansas, Bentonville, Springdale, Fayetteville, Rogers, You know, the little surrounding towns there too.

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And again, if you go to the website here folks, nwagutterperfection.com, you can see there are real business, real people having real success. DJ, I really do appreciate your time today, sir, and we’ll talk to you soon.

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What I’ve seen from Clay and his group at Thrive is they’ll give you a simple system, and it’s the simple systems are the ones that people can wrap their brain around. They’re the ones that people can work with on a day-to-day basis. And that simplicity brings power with it. So it shocked me how simple some of the stuff is.

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And at times I’m like, why did not think about that? Workflow creation, systematic marketing and coaching has helped our church so much. You know, the workflow creation is what it really is, is they’re gonna look and see every moving part of your church, of your ministry, what needs to be done.

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And it’s going to go up on a massive board. And so now what it does is it takes what you know needs to be done out of your heart and out of your head, really takes the pressure, the stress off your shoulders, and it puts it on the board where your entire team, your ministry can see exactly what you want them to do every day. And so they know this is the playbook, this is what we’re doing.

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And then there’s a laser sharp accountability with a meeting afterwards. Did it get done or not? Clay, you’re an entrepreneur. I’m an entrepreneur. And as they say in stoic, the obstacle is the way I think you achieve as a tremendous educational platform for good and bad. So you’ve got to really can choose your teachers wisely as anything else. So the biggest best lesson sits in the back here, and I think you do it and Dr. Z does it,

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once you learn something, if you really want to learn it,

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you’ve got to teach it.

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I think it’s life-changing for me and how I approach business. Could you explain Okta Nonverba, what it means, and how our listeners can apply it?

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Clay, you gave me goose bumps, man. I’m glad I hit you as hard as I did. Okta Nonverba is the model of the U.S. Merchant Marine Academy at Kings Point, New York. I had appointments with Naval Academy and Kings Point Merchant Marine Academy. And Merchant Marine Academy’s motto was Octononverba. In other words, don’t listen to what a person says.

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Watch what they do.

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Well, the first time that I ever met you, Clay, was at that first conference in Tulsa. And that was an incredible conference. And I was so impressed with just the whole thing, just the professionalism, you as a person, your business, your work ethic, and really just who you are. And I was very impressed with all of that, and I thought, gosh, you know,

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this might be someone that I would really consider working with. Like maybe he could really help me. And that’s really what got me interested because I was so impressed with just the professionalism of all of it. And I learned a lot. I come about once a year to a business conference and I’d like to come more, but every year

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I try to come with my marketing girl with me and we always learn something. We always learn something. And I think next year I’m going to bring my husband because he really needs to come too. And you’re in McKinney, Texas, right?

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So how long have you been an orthodontist in McKinney, Texas?

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So I’ve been an orthodontist for 26 years.

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26 years?

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Practicing in McKinney.

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And when you went to medical school, what percentage of the time in medical school or dentistry school, dental school, did they spend teaching you how to market and or grow your own practice?

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Absolutely zero.

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Zero?

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Zero marketing skills.

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Okay, okay.

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And from what I talked to Andrew, you’re the coach who works with you, I’m always hearing that more and more patients are coming in from Google. Could you talk about that? How much of an impact does it have having maybe a rebranded or updated website and Google leads coming in?

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It has had a huge difference. Absolutely huge difference in our patient load coming in. And you know, before I really wasn’t tracking really well, and that’s one of the things I learned from Thrive Time Business was how to track patients coming in, how to really,

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how to see where they’re coming from. And at the time, I really didn’t know much about Google. And, you know, being an orthodontist for 26 years, I didn’t really know a lot of, I kind of went through a time where I went through shock. It was really what I call culture shock

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because the old ways of marketing were not working anymore. And because I really didn’t know about online marketing, I really didn’t, I was still doing, you know, phone book ads and magazine ads and all of these things.

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And so Thrive Time has really helped. And I will say that it’s a process. It doesn’t happen overnight, but if you stay the course, you’re gonna see results, because I’m absolutely convinced.

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Dr. Christ, thank you for allowing us to take up some of your valuable time today. I really do appreciate you, and I can’t wait to see you in person here soon.

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All right, thanks so much, Clay.

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Clay Clark is here somewhere.

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Where’s my buddy Clay?

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Clay, Clay Clark!

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Yeah, Clay! Clay! Clay’s the greatest.

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I met his goats today, I met his dogs, I met his chickens, I saw his compound. He’s like the greatest guy.

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I ran from his goats, his chickens, his dogs.

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So this guy is like the greatest marketer you’ve ever seen, right? His entire life, Clay Clark, his entire life is marketing.

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Okay, Aaron Antis, March 6th and 7th, March 6th and 7th, guess who’s coming to Tulsa, Russia? Oh, Santa Claus? No, that’s March. March 6th and 7th. You’re going to be joined by Robert Kiyosaki, Robert Kiyosaki, best-selling author of Rich Dad Poor Dad, possibly the best-selling or one of the best-selling business authors of all time, and he’s going to be joined with Eric Trump. He’ll be joined by Eric Trump. We got Eric Trump and Robert Kiyosaki in the same place. In the same place. Aaron, why should everybody show up to hear Robert Kiyosaki?

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Well, you got billions of dollars of business experience between those two, not to mention many, many, many millions of books have been sold. Many, many millionaires have been made from the books that have been sold by Robert Kiyosaki. I happen to be one of them. I learned from the man. He was the inspiration. That book was the inspiration for me to get the entrepreneurial spirit as many other people. Now since you won’t brag on yourself, I will. You’ve sold billions of dollars of houses,

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am I correct? That is true. And the book that kick-started it all for you, Rich Dad Pornhub, the best-selling author of Rich Dad Pornhub, Robert Kiyosaki, the guy that kick-started your career, he’s going to be here. He’s going to be here. I’m bummed.

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And now Eric Trump, people don’t know this, but the Trump Organization has thousands of employees. There’s not 50 employees. The Trump Organization, again, most people don’t know this, but the Trump Organization has thousands of employees. And while Donald J. Trump was the 45th president of these United States and soon to be the 47th president of these United States, he needed someone to run the companies for him.

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And so the man that runs the Trump Organization for Donald J. Trump as he was the 45th president of the United States and now the 47th president of the United States is Eric Trump. Eric Trump is here to talk about time management, promoting from within, marketing, branding, quality control, sales systems, workflow design, workflow mapping, how to build. I mean everything that you see, the Trump hotels, the Trump golf courses, all their products, the man who manages billions of dollars of real estate and

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thousands of employees is here to teach us how to do it. You are talking about one of the greatest brands on the planet from a business standpoint. I mean who else has been able to create a brand like the Trump brand? I mean look at it and this is the man behind the business for the last pretty much since 2015. He’s been the man behind it. So you’re talking we’re into nine going into ten years of him running it, and we get to tap into that knowledge.

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That’s going to be amazing. This is objectively the highest rated and most reviewed business workshop on the planet, and then you add to that Robert Kiyosaki, the bestselling author of Rich Dad Poor Dad. You add to that Eric Trump, the man that runs the Trump Organization. You add to that Sean Baker. Now you might say, but Clay, is there more?

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I need more well, okay, Tom Wheelwright is the wealth Strategist for Robert Kiyosaki. So people say Robert Kiyosaki. Who’s his financial wealth advisor? Who’s the guy who had manages who’s the who’s his wealth strategist his wealth strategist Tom? Wheelwright will be here and you say clay. I still I’m not gonna get a ticket unless you give me more. Okay, fine We’re gonna serve you the same meal both days. True story.

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We cater to food and because I keep it simple, I literally bring in the same food both days for lunch. It’s Ted Escozito’s, an incredible Mexican restaurant. That’s going to happen. And Jill Donovan, our good friend, who is the founder of Rustic Cuff. She started that company in her home and now she sells millions of dollars of apparel and

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products. That’s rusticcuff.com. And she says, I want more this is not enough give me more okay I’m not gonna mention their names right now because I’m working on it behind the scenes here but we’ve got one guy who’s giving me a verbal to be here and this is a guy who’s one of the wealthiest people in

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Oklahoma and nobody really knows who he is because he’s built systems that are very utilitarian that offer a lot of value he’s made a lot of money in the… it’s where you rent… it’s short term… it’s where you’re renting storage spaces. He’s a storage space guy. He owns the… what do you call that? The rental… the storage space? Storage units! This guy owns storage units, he owns railroad cars, he owns a lot of assets that make money on a daily basis, but they’re not like customer facing. Most people don’t know who owns the mini storage facility, or most people don’t know who owns

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the warehouse that’s passively making money. Most people don’t know who owns the railroad cars. But this guy, he’s given me a verbal that he will be here. And we just continue to add more and more success stories. So if you’re out there today and you want to change your life, you want to give yourself an incredible gift, you want a life-changing experience, you want to learn how to start

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and grow a company, go to Thrivetimeshow.com go there right now Thrivetimeshow.com request a ticket for the two day interactive event again the day here is March 6th and 7th March 6th and 7th we just got confirmation Robert Kiyosaki best-selling author Rich Dad Poor Dad he’ll be here Eric Trump the man who leads the Trump organization it’s gonna be a blasty blast there’s no upsells. Aaron I could not be more excited about this event.

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I think it is incredible and there’s somebody out there right now You’re watching and you’re like, but I already signed up for this incredible other program called smoke your way to thin I think that’s gonna change your life. I promise you this will be ten times better than that

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It’s like I picked the wrong week. We smoke. I don’t do the smoke your way to thin

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Conference that is I’ve tried it don’t do it. Yeah, chain smoking is not a viable. I mean it is life-changing. It’s not the best weight loss program, though. Right. Not really. So if you’re looking to have life-changing results in a way that won’t cause you to have a stoma, get your tickets at Thrivetimeshow.com.

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Again, that’s Aaron Antis. I’m Clay Clark reminding you and inviting you to come out to the two-day interactive Thrivetimeshow workshop right here in Tulsa, Oklahoma. I promise you, it will be a life-changing experience. We can’t wait to see you right here in Tulsa, Oklahoma.

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My name is Claire Yinger. I was looking to learn everything about business,

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which I have learned so many things. It’s like drinking from a fire hydrant. I’m gonna have to do it again, multiple times. What I have learned so far has been to do it again, multiple times. What I’ve learned so far has been,

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I mean, just a lot about processes, systems, the power of them, your due diligence. I mean, the list can go on and on and on. Well, listening to Clay is like very entertaining, because he is entertaining, but also just meeting all the different people

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and having time and space to like, you’re learning a lot, but then also being able to discuss with other people what they’re learning and just getting different perspectives. So very entertaining, very funny, very thorough but also could be random because it’s full of a lot of stories but it’s also intentional. It’s like

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everything he’s doing is intentional but you wouldn’t be fully aware that it was. everything he’s doing is intentional but you wouldn’t be fully aware that it was.

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But it is.

Transcribed with Cockatoo