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Transcribed with Cockatoo
There is a number in your head. You didn’t write it down, and you’ve probably never said it out loud to another person, but it’s there all the same, fixed in the back of your mind like a quiet promise you made to yourself somewhere along the way. It’s not just a number, it’s a finish line, and you’ve decided that once you cross it, the weight will lift. The reason the number keeps moving is not that you haven’t been ambitious enough or disciplined enough. The reason it keeps moving is that you’re using the number to answer a question it was never designed to answer. You’re pointing at a financial target and asking it to tell you whether you are worthy, whether you are safe, whether you’ve done enough.
And the number cannot answer that question. It was never built with that capacity. So every time you reach it and find the question still unanswered, your mind recalibrates the target upward, assuming the problem was the size of the number rather than the nature of the question. You’ll run to the next number and it will happen again. It will keep happening until you stop asking the number to do the work that only you can do. When a person’s income rises significantly, there’s almost always a period where they believe something fundamental has changed.
And in some practical ways, it has. The options are broader. The daily pressures that once dominated every decision have loosened their grip. There’s room to breathe where there was none before, and that room is real. But what doesn’t change, what almost no one prepares for, is the person who arrived there. The beliefs they held about money before the income grew are still present.
operating with the same authority they always had, making the same kinds of decisions, just with larger numbers attached. You don’t become a different person when your bank account grows. You become a more funded version of the person you already were. I always had coaches and I knew that I wasn’t going to be able to be my business without having somebody that knew how to avoid all the pitfalls that business throws at you. And so it was well worth the thousands of dollars that we spent a month to get this thing done.
And now here we are. I mean, like I said, we’re franchised out, we’ve scaled it everything. I mean, I’m a success story from the coaching. There’s always that time when you want to go out and have fun. Maybe you want to go hang out with your, with, with, with, you got a lunch date that calls, you know, maybe guys, friends of yours. Hey, Gabe, let’s go.
Let’s go watch the NCAA tournament. It’s Friday. Come on, man. You can come out with us at 12 o ‘clock and we’ll have some beers and some, some burgers and we’ll watch the basketball game. No. And you have to be very disciplined.
No. And and so they’re like, what’s wrong with you? It’s like, I’m working. I’ve got I’ve got goals. I’ve got things I got to do. My business needs me today.
And I want to scale my business. And that was important to me. And it was important to my family. And so they were like, yeah, Dave ain’t going to do anything until he gets to a point where he’s happy and he’s satisfied and he feels like he can then turn things over because he’s systemized things. He understands things and then he can teach somebody else how to do that. So it really didn’t take me that long.
But once I learned how to get things done, and then I started learning how to, we were building these playbooks, Clay and I were building these playbooks. And so when we built those, and I would give them to an employee, I’d be like, all right, cool. Now this is your job. This is how you do your job. This is everything you need right here. Got any questions?
Uh, no. Okay, great. Now go. And so then we would check over it and, okay, great. You did a good job. Cool.
Just do more of that. Um, so that’s when the time freedom really started, started showing up is once those playbooks and everything was built and we were able to bring on somebody as an employee and say, okay, Hey, here’s what you do. Right. And that’s all you have to do. Okay. And then.
off they went. That freed me up. And so, yeah. But in the beginning, man, we had to build the playbooks. I had to do the SEO. I had to make the videos.
I mean, I had to do a lot of stuff. And yeah, it was fun. Typically most of the time when you ask somebody that one key question, what is it costing you not to do this? They can actually reflect and they can start to figure out and visualize in their mind what their life looks like now. and what they really want it to be. And then they will, that light bulb will go off in their head.
And man, they’ll just be like, I got to do this. I write books, and in those books, I lay out specifically the proven path and how we do it. And at our workshops, we teach the proven path. And so box number one, we establish revenue goals. You did that. Box number two, we determine your break -even numbers.
We did that. You did that. Box number three, we determine how many hours per week you were willing to work. And I remember you saying, I’m willing to do whatever it takes so I can get there as fast as possible. And you did it. Box number four, we figure out your unique value proposition.
What is it that makes your business unique? And you did it. Box number five, improve the branding we optimize together, the website, you already had an incredible logo, a branding idea, windowninjas . com. We did it. Box number three, implementing a three -legged marketing stool.
That’s a turnkey way in which you will generate leads. You did it. Box number seven, I would say almost everybody fights me about this one, but you didn’t. That’s where you install call recording and call scripts, call scripts and call recording and, you know, systems for sales. a sales process with call recording and sales scripts. We never had to have a big woo -woo moment.
You just said, okay, what program should I use? Okay, how do I record my calls? Okay, what call script do you recommend? Okay, what sales tools do I need? And we did it, and you implemented it. Box number eight, tracking the results.
Most people fight about that, you never did. Box number nine, nomenclature, how you name files and organize files. It turns out you have to build an organization, you have to be organized. You never fought me on that. Box number 10, firing C players and hiring A players, you never fought me on that. You were totally willing to implement the group interview process for hiring, inspiring, training and retaining great people.
You quickly replaced C players with A players. You built a great team. Box number 11, creating a schedule for your team they can count on. You had no problem, no pushback on building a schedule. Box number 12, learning how to train, retain, hire, and inspire great people. No pushback on that.
Box number 13, the accounting. You were 100 % focused on knocking out, knowing your numbers. You were focused on measuring what you treasure. You knew that you would slack where you didn’t track. You did it. And box number 14, you’ve always had clarity of your goals, your faith, and your family, finance, and your fitness, and your friendship, and your fun.
And now that you have all those systems in place, you can offer that as a turnkey solution at windowninjas . com. Folks, on today’s show, we’re going to talk about plowing through the proven path. And we’re going to focus on the windowninjas . com success story. And I’m going to do a lot of questions, rapid fire, for today’s guest.
And I’m also joined with two members of my team that are not on camera, but they’re on mic. And so we’re going to have Macy and Rhianna also asking some questions. So Gabe Salinas, windowninjas . com, how are you, sir? I am great, Clay. Thanks for having me today.
So we’re going to go back memory lane, going back four or five years ago. Okay. Uh, before the world became hyper politicized about everything, uh, and, uh, you and I, and you, you reached out to us at thrive. Time show . com. You said, Hey, I’ve got this business window ninjas .
com. I want everyone to go to that website real quick window ninjas . com. And you said, look, I want to franchise this thing. And you wanted to go down a proven path. You knew where you wanted to go.
Let’s talk. Let’s let’s kind of start right there. When did you decide that you wanted to be a guy who would open up multiple super successful locations of a brand that cleaned windows? Well, I’ve been in the industry for 30 years, Clay. So I kind of grew up with a squeegee in my hand. But yeah, I was with a company that was basically, how can I say, not very organized.
And so when I decided to go out on my own, I brought my squeegee with me and My, my help wanted sign and I called you guys up and I said, um, I got this tool. I know how to utilize it, but I need your help so I can grow my business. And, um, but I think that was like six, seven years ago, man. And so since that point, man, we’ve been rocking and rolling and we’ve been scaling ever since. I’m going to hyper focus it on your business and Rhianna, I’m going to have you follow along what I’m doing here. I’m going to do a search for window ninjas.
I’m doing a search for window ninjas and I’m doing it on Google window ninjas dot, uh, just window ninjas, not . com, but just window ninjas. And when I do that, I find, I believe you have 11 locations that are open. Am I getting that wrong there, Gabe? Do you guys have 11 locations open? Something like that.
Yep. Yep. Folks, on today’s show, I want to talk about how a business can be used as a vehicle to get you where you want to go. You don’t necessarily have to be passionate about the business, but you do want to be passionate about your life. Let me give you some examples real quick here. When I think about dog training, one of my clients I work with, he’s a dog trainer.
And I don’t know that he’s passionate about training dogs in both Utah and Oklahoma, but he is passionate about his life, his goals, making money, and so therefore he trains dogs as a means to doing that. Another client of mine. Automotive repair business. I can’t tell you that he’s passionate about repairing cars, but I can tell you he’s passionate about creating time, freedom, and financial freedom to do the things he wants to do. Another one of my clients, they own a pizzeria in Satellite Beach, Florida, and they are very, very successful growing their business. Are they passionate about the business?
Are they passionate about pizza? Probably not, but they’re passionate about time, freedom, and financial freedom. Oxifresh . com, a carpet cleaning franchise, the founder of that company, Jonathan Barnett, I know him very well. I’ve I’ve worked with him for years.
Is he passionate about carpet? I don’t think so. But is he passionate about achieving his goals? Yes, he is. And why am I saying that to you? I’m saying is all the examples I gave you involve entrepreneurs that spent decades of their lives learning a skill, hundreds of thousands of dollars, hundreds and hundreds of thousands of dollars honing their craft to build the business to make it viable.
However, today, on today’s show, I’m going to connect you to a business vehicle that you could literally start the conversation with tomorrow that could create time and financial freedom for you and your family. We’re interviewing the founder of WindowNinjas . com, a longtime client, a great success story, Gabe Salinas. Welcome on to the Thrived Time Show. How are you, sir? I’m great, Clay.
Thanks for having me. So, Gabe, I got to ask you here, you know, you and your wife, when you’re not running window ninjas dot com, and I know you’re passionate about offering high quality results and high quality solutions to your high quality employees and customers. But what do you like doing when you’re not doing that? Well, I really like hanging out at my house. I got a great spot. Got a pool in my backyard.
Got a nice outdoor living area. And it’s really quiet and peaceful. I got this wall of trees back there. People can’t see me. I can’t see them. It’s awesome. So I like to just actually enjoy the space that we created.
And I like to do other things, too, man. I’m pretty active. So, you know, I’ll go exercise. I’m a runner. I’ll cycle. I do a lot of stuff like that. I’ll go work out.
But yeah, man, I’m either going to do that or I’m going to cozy up with a good book. But a lot of times, you know, I like to get out of the When I get out of here, working five, six days a week, talking to a lot of people, most of the time I just like to go home and just zone out. I don’t want to be around people. I don’t want to see anything. I like to see my trees, and my pool, and my wife, and my dog. And that’s what we like to do.
So why did you start a window cleaning company? How did that passion for, let’s say, life, a passion for your wife, a passion for life, a passion for fitness, a passion for your outdoor staycation, a passion for all the things that you enjoy, how did that become a window cleaning company? Well, I started early. I mean, I was 17 years old when I started cleaning windows. I did it as a summer job before I went off to college. And, you know, I was not going to college.
And half a semester later, I came back and picked up my job. And that was in Raleigh, North Carolina. And then, you know, within two years, they had sent me off to Charlotte, North Carolina, and I opened up a location for them. And then, you know, they needed some help in Wilmington, where I’m at now. And, you know, as things just kind of progressed over the course of Gosh, 30 some years now, about eight years ago, I was like, you know, I’ve just got to do my own thing. I was tired of working for somebody else.
I was tired of being part of another organization. And I just wanted to do my own thing. So and my wife was. very adamant about us doing it as well. So I was like, all right, cool. This is what we’re going to do.
And so, you know, eight years ago, we started Window Ninjas. And, you know, yeah, it’s been successful. We’ve grown to 12 locations now. We’re franchised now. We’ve got actually six franchises and we’re growing. And so we, you know, we have a call center here.
We had a great corporate office. I mean, we just really built a lot of cool things and developed a lot of cool things. And It all just started with just being a stupid kid who picked up a squeegee one day, man. It’s kind of cool. So again, there’s somebody out there watching this and they’ve been a school teacher. They’ve been a firefighter.
They’ve been a dentist. They’ve been doing a different career for a long time. And for whatever reason, they’re looking to own their own company and they’re going, yeah. though, Clay, I’m not, I’m not passionate about windows. You know, I, I, I, I don’t have a passion for the squeegee. I don’t have a passion for the window.
Um, and I always tell them, well, if you’re at a job currently, doctor, lawyer, attorney, you’re probably not passionate about being a doctor and attorney. a school teacher, a firefighter. If you’re being honest, a lot of people tell me, they say, you know, I started those things because I was once passionate, but now I’m not. And I go, well, exactly. You don’t need to be passionate about window cleaning or anything. You just need to be passionate about the achievement of your goals.
And then that should turn into or translate into having a passion for wowing your clients and having a passion for wowing your employees. But I want to get your thoughts on that. What do you say to somebody who’s really hung up on that idea that the reason why they can’t maybe buy a window ninjas franchise or any kind of business is unless they’re passionate about that particular product or service. Well, you know, Clay, passion is one thing. Passion can be good, especially like, let’s say you’re passionate about your wife. You know, you’re in love with your wife, your wife loves you.
You two are passionate about each other. You can make passion. You know, there’s all these cool things that people can be passionate about. But man, when it comes to making money, you better. What I have learned, Clay, is that if The way you’re going to make the most money is if you enjoy doing something and you can continue to do it every single day. It never really felt like work to me.
After the first year of me picking up a squeegee, I had a bad attitude. I was passionate about going to college. I was passionate about dropping out of college. I was passionate of chasing girls. And I was just a knucklehead, but somebody got ahold of me one day and just started giving me some good information. And I started listening and I started understanding that how good of a job I had just cleaning up.
It’s not a dirty job. I got to meet cool people I got a lot of good information from from high -end clients and it just started resonating with me that I could be just like them and Then I started realizing that hey, man, this squeegee is pretty cool, man I mean, I you know people always gave me compliments and said hey man, you do a great job. Hey, that’s pretty cool skill you got and it just it never seemed like a job and so As it kept going that way, man, I just started making a lot more money. And yeah, some old wise guy got me one day and he said, man, the reason why you make so much money is because you love what you do. And he goes, yeah, you don’t clean windows as much as you do as you did back in the early days. But you know what?
You’re running these businesses. You’ve got all these different people underneath of you. You’ve got a lot of mentorship going on with all these people. And he goes, you can definitely tell that you love doing that. And he goes, that’s why you’re making money. And I was like, I had to think about it.
And I said, man, that’s true. And so Back to your question. Yeah, you don’t have to be passionate. You don’t have to be. Nobody has passion to go pick up garbage, but there’s a lot of wealthy garbage, garbage picker uppers, you know, out there. You don’t have to be passionate about training, training dogs.
But you know what? The guy that owns the dog training academy, he probably has a lot of good, a lot of money, too. But man, you just got to find something that you like doing. It doesn’t feel like work. It never felt like I came in here and worked a day of my life because I just was so passionate. happy doing what I was doing or what I’m doing.
So I don’t know. I think the passion comes at some point in your life because you start realizing that what you’re doing is actually making a difference in people’s lives. It makes you happy. You enjoy it. And it just doesn’t feel like work. So my final two questions I have for you is somebody is watching this show right now.
And they’re at a job of some kind. And they’re going, I might be interested in a window ninjas franchise. I might be interested in taking a different path. Could you tell us who would be a good fit to buy a window ninjas dot com franchise and how much money is to somebody need to really have available to start a window ninjas dot com franchise? Well, the ideal client that would be a great franchisee of window ninjas is somebody that definitely knows that they want to own their own business.
They definitely know that they want to be in the home services industry. It’s a huge market right now. It’s growing, it’s expanding. There’s a lot of busy homeowners out there that just don’t have the time and energy to take care of a multitude of things at their house. And that’s where a company like ours comes in, where we can clean gutters, we can clean their windows, we can wash the exterior of their house, we can make sure their patios and their decks and their outdoor living areas look great. We can clean the pool decks of their homes, you know, so that they, you know, get them all to the mill.
There’s just so many different things that we can do on the residential side, as well as the commercial side. And so somebody who really wants to be part of that industry and also be able to serve those type of customers is an ideal client for us. There’s a lot of different opportunities out there for all kinds of different franchises. I mean, you can get into the home services aspect of things or you can get into frying chicken with a Chick -fil -A or something. But you know what, man, you just got to pick something. The ideal client is somebody that definitely can make a decision and say, hey, we’re going to go down this path.
We like this business. This business makes money. We’ve done our due diligence. And you know what? I think I can make that thing go and go well. And they also want support.
People, what we’re finding in the franchise industry right now is that people really don’t want to be left alone on their own island. They don’t want to feel like that. They really want support. And that’s what we do over here at Winninges as well, is we have our own call center. We have our own marketing department. We have all these, we have a
officer that walks them through every single step of what it takes to actually do the services, how to do the services. any issues like that, just give them a call. But yeah, it’s a good system. The cost to get involved is $59 ,500 for the franchise fee. All in, by the time you’re paying your fees and your equipment and stuff, man, you’re right around $150 ,000 to $175 ,000 for your build out and everything, man. And it’s just a drop in the bucket of what?
kind of revenue that you can create for yourself. It’s crazy, Clay. We produce a lot of revenue each and every year in every single one of our locations. I see what you did there with the drop of the bucket reference tying into window cleaning. I see what you did. It’s subliminal messaging.
Final question. I’ll give you the final 30 seconds here. What’s the message on your heart you want to communicate? There’s somebody right now that’s probably discovering your brand for the first time. They’re probably going to windowninjas . com for the first time.
What’s the message you want to communicate? Man, if you really want an opportunity to elevate your life, grow your income, create time, freedom, and financial freedom for yourself as well as perhaps your family if you have one. I would definitely say look into a Window Ninjas franchise. We have all kinds of different opportunities available in all kinds of different locations. We’re young and we’re growing. And you’ve got a team in here that has got almost 100 years of knowledge in this industry between our CFO, our COO, myself.
I mean, we have that much knowledge. And even some of our franchises have up to 30 years of experience in the industry. So it’s a great model. It makes great money. Like I said, it creates time, freedom, and financial freedom. And it’s just a phone call away.
Folks, that’s windowninjas . com. His name is Gabe Salinas. Gabe Salinas, thank you so much for joining us today, sir. Hope you have a great rest of the day. of your day, and we’ll talk to you next week.
Thanks, Clay. We’ll see you soon. Clay Clark, man, he is one character. That’s a good word for him, character. Yeah, that is it. Good, driven, smart, and I’ve never met a guy who was so hyper all the time.
He’s doing so much good. And then I met his mother, and she just says, She just lets him be Clay Clark. I mean, so he’s endorsed by his mother and he’s doing magnificent work. So it was great meeting you out there and all the people that he surrounds himself with. His Clay Clark starts his days at five o ‘clock in the morning. Oh, it’s incredible.
Yeah. He’s, he’s like, he’s, he’s a machine. He’s a machine. But his, you know, I got, I have problems with my company starting at nine o ‘clock. Yes. Hundreds of people showing up at 5 .00 AM in Tulsa, Oklahoma.
Man, he’s a leader of a leader. He’s fantastic. Yeah, man. No, he is. He is. He also has a wealth of knowledge.
He’s worked with so many different companies and different businesses. He could take a concept that he’s used before in the past with somebody in a totally different industry and see how it would work perfectly for you in whatever niche market you’re in or whatever type of service you’re providing. And so his brain is just a wealth of knowledge. And just to have that type of perspective as a part of your team and your own company is huge and super valuable. So I would definitely encourage people to use him. But one thing is you’ve got to be coachable.
You’ve got to be wanting to get feedback. You’ve got to be wanting to really grow your company. You’ve got to want to put that extra 10 hours a week to working on your business and not just in your business. And so, yes, I would recommend it to anybody who’s wanting to grow their company and provide great systems, checklists, workflows, great encouragement, and have a great day. So honestly, I thought I kind of knew everything about marketing and homes. And then I met Clay, and my perception of what I knew and what I could do definitely changed.
After doing $800 million in sales over a 15 -year career, I really thought I knew what I was doing. I’ve been managing a large team of salespeople for the last 10 years here with Shaw Homes. And I mean, we’ve been a company that’s been in business for 35 years. We’ve become one of the largest builders in the Tulsa area, and that was without Clay. So when I came to know Clay, I really thought, man, there’s not much more I need to know, but I’m willing to listen. The interesting thing is our internet leads from our website has actually, in a four -month period of time, has gone from somewhere around 10 to 15 leads in a month to 180 internet leads in a month, just from the few things that he’s shown us how to implement that I honestly probably never would have come up with on my own.
So I got a lot of good things to say about the system that Clay put in place with us. And it’s just been an incredible experience. I am very glad that we met and had the opportunity to work with Clay. So the interaction with the team and with Clay on a weekly basis is honestly very enlightening. One of the things that I love about Clay’s perspective on things is that he doesn’t come from my industry.
He’s not somebody who’s in the home building industry. I’ve listened to all the experts in my field. Our company has paid for me to go to seminars, international builder shows, all kinds of places where I’ve had the opportunity to learn from the experts in my industry. But the thing that I found working with Clay is that he comes from such a broad spectrum of working with so many different types of businesses that he has a perspective that’s difficult for me to gain because I get so entrenched in what I do, I’m not paying attention to what other leading industry experts are doing. And Clay really brings that perspective for me. It is very valuable time every week when I get that hour with him.
From my perspective, the reason that any business owner who’s thinking about hooking up with Thrive needs to definitely consider it is because the results that we’ve gotten in a very short period of time are honestly monumental. It has really exceeded my wildest expectation of what he might be able to do. I came in skeptical because I’m very pragmatic, and as I’ve gone through the process over just a few months, I’ve realized it’s probably one of the best moves we’ve ever made. I think a lot of people probably feel like they don’t need a business or marketing consultant because they maybe are a little bit prideful and like to think they know everything. I know that’s how I felt coming in. I mean, we’re a big company that’s definitely one of the largest in town.
And so we kind of felt like we knew what we were doing. And I think for a lot of people, they let their ego get in the way. in the way of listening to somebody that might have a better or different perspective than theirs. I would just really encourage you, if you’re thinking about working with Clay, I mean, the thing is, it’s month to month. Go give it a try and see what happens. I think in the 35 -year history of Shaw Homes, this is probably the best thing that’s happened to us.
And I know if you give them a shot, I think you’ll feel the same way. I know for me, the thing I would have missed out on if I didn’t work with Clay is I would have missed out on literally an 1 ,800 % increase in our internet leads, going from 10 a month to 180 a month. That would have been a huge financial decision to just decide not to give it a shot. I would absolutely recommend Clay Clark to anybody who’s thinking about working with somebody in marketing. I would skip over anybody else you were thinking about, and I would go straight to Clay and his team. I guarantee you’re not going to regret it, because we sure haven’t.
My name is Danielle Sprick, and I am the founder of D. Sprick Realty Group here in Tulsa, Oklahoma. After being a stay -at -home mom for 12 years and my three kids started school and they were in school full -time, I was at a crossroads and trying to decide, what do I want to do? My degree and my background is in education, but after being a mom and staying home and all of that, I just didn’t have a passion for it like I once did. My husband suggested real estate. He’s a home builder, so real estate and home building go hand in hand, and we just rolled with it. I love people.
I love working with people. I love the building relationship. But one thing that was really difficult for me was the business side of things, the processes and the advertising and marketing. I knew that I did not have what I needed to make that what it should be. So I reached out to Clay at that time. And he and his team have been extremely instrumental in helping us build our brand, help market our business, our agents.
The homes that we represent, everything that we do is a direct line from Clay and his team and all that they’ve done for us. We launched our brokerage, our real estate brokerage, eight months ago. And in that time, we’ve gone from myself and one other agent to just this week, we signed on our 16th agent. We have been blessed with the fact that we right now have just over 10 million in pending transactions. Three years ago, I never would have even imagined that I would be in this role that I’m in today, building a business, having 16 agents. But I have to give credit where credit’s due.
And Clay and his team and the business coaching that they’ve offered us has been huge. It’s been instrumental in what we’re doing. Don’t ever limit your vision. When you dream big, big things happen. I started a business because I couldn’t work for anyone else. I do things my way.
I do what I think is in the best interest of the patient. I don’t answer to insurance companies. I don’t answer to large corporate organizations. I answer to my patient and that’s it. My thought when I opened my clinic was I can do this all myself. I don’t need additional outside help in many ways.
I mean, I went to medical school. I can figure this out. But it was a very, very steep learning curve. Within the first six months of opening my clinic, I had a $63 ,000 embezzlement. I lost multiple employees. Clay helped us weather the storm of some of the things that are just a lot of people experience, especially in the medical world.
He was instrumental in helping with the specific written business plan. He’s been instrumental in hiring good quality employees, using the processes that he outlines for getting in good talent, which is extremely difficult. He helped me in securing the business loans. He helped me with web development and search engine optimization. We’ve been able to really keep a steady stream of clients coming in because they found us on the web. With everything that I encountered, everything that I experienced, I quickly learned it is worth every penny to have someone in your team that can walk you through and even avoid some of the pitfalls that are almost invariable in starting your own business.
I’m Dr. Chad Edwards and I own Revolution Health and Wellness Clinic. Clay, my honor, my honor to be on your show. And thank you for all you do. I hear the ripple effects from you are good ripple effects. You know what I mean? People rave about what they learn from you.
So congratulations. So we’re pretty excited about that. Been pretty much just listening to what they have to say. Their hiring process has just really been incredible as far as finding good quality help and just the accountability of meeting up with them weekly. like such good insight, the resources they have for specific business questions. It’s all been really incredible.
It’s been a great experience. So I’d recommend it to anybody. What I’ve seen from Clay and his group at Thrive is they’ll give you a simple system. And it’s the simple systems are the ones that people can wrap their brain around. They’re the ones that people can work with on a day to day basis. Hi there, my name is Stephanie Pipkin.
I am 24 years old and I own Black River Falls Cleaning Services. We opened in April of 2019 and it is now mid -June of 2020. So I wanted to talk today about the success and growth I have achieved by implementing the Proven Path with Clay Clark’s team and my business coach, Luke, from Thrive Time. It has been insane, to say the least. I started working with them in mid -February of this year, so we’re about four months in of working together and it has been completely transformed my business in pretty much every facet. So I’m gonna check my notes here.
So in four months, my leads have tripled. I was getting probably like two leads a week, now I’m getting more in the like 10 to 15 leads a week. I have doubled my number of employees. I’m now hitting the highest revenue weeks in the history of the company, week to week it seems like. We went from about six appointments today as our highest in February to now 14 to 15 appointments a day. And hiring quality employees has become much simpler.
and less stressful by using their systems for hiring. I typically only get maybe two complaints a month, if that, and everybody shows up to work. I just have really high quality employees now, especially in something people typically consider a high turnover type of work, you know, cleaning houses, cleaning businesses. I have amazing employees now and I get rid of the ones who are not so amazing and bring on new ones because of, you know, group interviews, and interviewing every single week. It’s just been great and I don’t waste as much time on… low -quality candidates anymore. And your coach will hold you accountable, which I love.
Again, the tough love is really great. Luke’s like a stern father figure, but he’s also nice, but also stern when he needs to be when I’m being lazy and not doing the things that I know I need to do because I don’t want to do them. So that’s just great. Worth every penny. I mean, I’d pay him a million dollars a month if I can, and maybe someday I’ll be able to, but I would just say go for it. If it seems like a good fit, just go for it.
Do what they say, even if you think it’s stupid or ridiculous, just do what they say because it’ll work. You know, people, when they look at my business, you know, people in my town, they think I’m lucky. They think I’m just, you know, things just happen for me. And, you know, maybe I am lucky, but it has a lot to do with hard work and, you know, perseverance and, you know, working until you cry sometimes. That’s just being an entrepreneur, which if you’re a business owner, you understand that. But it’s having these systems in place of, you know, of course I’m going to be successful.
It’s an absolute because I have all this stuff in the background happening. And I have Luke and Clay and everybody on their team working really hard to make sure that I’m a success. And I can tell that they are just so excited every single week when I’m having all these wins and things like that. They’re so excited for me. So it just it’s the best thing ever and I would suggest to anybody to work with them So sorry for the long -winded reply But I just had so much to say and I could go on for hours probably about how amazing they are But thank you to clay and Luke and the entire team there everything you guys have done for me And I am so excited to continue to work with you For years to come. Thanks so much for watching My saying is, if it’s important to you, hire a coach.
And I think that’s one of the reasons people are not successful is they eat a cheeseburger instead of hiring a coach. You know what I mean? And so my coach pushes me. They’re younger than me. They push harder. They’re trained.
And as my rich dad always said, amateurs don’t have a coach, but professionals always have coaches. So I’ve always had coaches for whatever was important. My rich dad was one of those persons. I wanted to learn how to play Monopoly in real life, so I used my code. I always wish that I had this, and because there wasn’t anything like this, I would go to these motivational seminars, no money down, real estate, Ponzi scheme, get motivated seminars, and they would never teach me anything. It was like you went there and you paid for the big chocolate Easter bunny, but inside of it, it was a hollow nothingness.
And I wanted the knowledge, and they’re like, oh, but we’ll teach you the knowledge after our next workshop. And the great thing is we have nothing to upsell. At every workshop, we teach you what you need to know. There’s no one in the back of the room trying to sell you some next big, get rich quick, walk on hot coals product. It’s literally, we teach you the brass tacks, the specific stuff that you need to know to learn how to start and grow a business. And I encourage you to not believe what I’m saying, and I want you to Google the Z66 Auto
I want you to Google elephant in the room. Look at Robert, Zellner, and Associates. Look them up and say, are they successful because they’re geniuses, or are they successful because they have a proven system? When you do that research, you will discover that the same systems that we use in our own business can be used in your business. Come to Tulsa, book a ticket, and I guarantee you it’s going to be the best business workshop ever, and we’ll even give you your money back if you don’t love it. We’ve built this facility for you and we’re excited to see it.
Transcribed with Cockatoo