Good talkers often choose to become sales professionals. Unfortunately, they don’t understand that selling well means listening well.
- Jerry Vass
Notable Quotables
The quality of our integration will be judged, not by the ultimate costs in hitting our targets, but instead by the level of service we give to our clients throughout the process. That’s kind of my 8-to-5 job. My 5-to-8 job is what’s the next move? Where else in health care do we see inefficiencies, that we see a splintered system with tremendous cost overruns?
- George Paz
Boy, those French: they have a different word for everything!
- Steve Martin
New ideas can be gained through reviewing past experience. Inspirations and thoughts may even come from failures in the past. This is because modern and advanced technologies as well as new knowledge are able to make up the shortcomings of and add value to old methods.
- Cheng Yu-tung
Efficiency is doing the thing right. Effectiveness is doing the right thing.
- Peter Drucker
The potential for Twitter is spectacular and great.
- Prince Al Waleed Bin Talal Alsaud
No matter how senior you get in an organization, no matter how well you’re perceived to be doing, your job is never done. Every day, you get up and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.
- Abigail Johnson
No matter how many times you get knocked down, keep getting back up. God sees your resolve. He sees your determination. And when you do everything you can do, that’s when God will step in and do what you can’t do.
- Joel Olsteen
…Treasure what it means to do a day’s work. It’s our one and only chance to do something productive today, and it’s certainly not available to someone merely because he is the high bidder. A day’s work is your chance to do art, to create a gift, to do something that matters. As your work gets better and your art becomes more important, competition for your gifts will increase and you’ll discover that you can be choosier about whom you give them to.
- Seth Godin
Advertising is to a genuine article what manure is to land, – it largely increases the product.
- P.T. Barnum
In philosophy, politics, and business, too, arguing over process has become a way to endlessly defer making concrete plans for a better future.
- Peter Thiel
Whatever affects one directly, affects all indirectly. I can never be what I ought to be until you are what you ought to be. This is the interrelated structure of reality.
- Martin Luther King Jr.
Before you can inspire with emotion, you must be swamped with it yourself. Before you can move their tears, your own must flow. To convince them, you must yourself, believe.
- Winston Churchill
Three hostile newspapers are more to be feared than a thousand bayonets.
- Napoleon Bonaparte
What chance does a five-foot-seven billionaire Jew who’s divorced really have of becoming president?
- Michael Bloomberg
No one has done a study on this, as far as I can tell, but I think Facebook might be the first place where a large number of people have come out. We didn’t create that – society was generally ready for that. I think this is just part of the general trend that we talked about, about society being more open, and I think that’s good.
- Mark Zuckerberg
What information consumes is rather obvious: it consumes the attention of its recipients. Hence, a wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information sources that might consume it.
- Herbert Simon
I was lucky to be involved and get to contribute to something that was important, which is empowering people with software.
- Bill Gates
I probably have about four or five cups of coffee a day. I make myself an espresso macchiato when I wake, which is a shot of espresso and just a dollop of steamed milk. Then, if I’m going to do some work at home, I would make myself a French press. It’s the best way to make conventional coffee.
- Howard Schultz
Time is more valuable than money, because time is irreplaceable.
- John C. Maxwell
Success comes from keeping the ears open and the mouth closed, A man of words and not of deeds is like a garden of weeds.
- John D. Rockefeller
Lectures should go from being like the family singing around the piano to high-quality concerts.
- Bill Gates
Those people behind the mosque have to respect, have to appreciate and have to defer to the people of New York. The wound is still there. Just because the wound is healing you can’t say, ‘Let’s just go back to where we were pre-9/11.
- Prince Al Waleed Bin Talal Alsaud
The seed of a bamboo tree is planted, fertilized and watered. Nothing happens for the first year. There´s no sign of growth. Not even a hint. The same thing happens – or doesn´t happen – the second year. And then the third year. The tree is carefully watered and fertilized each year, but nothing shows. No growth. No anything. For eight years it can continue. Eight years! Then – after the eight years of fertilizing and watering have passed, with nothing to show for it – the bamboo tree suddently sprouts and grows thirty feet in three months!
- Zig Ziglar
If you look at space companies, they’ve failed either because they’ve had a technical solution where success was not a possible outcome, they were unable to attract a critical mass of talent, or they just ran out of money. The finish line is usually a lot further away than you think.
- Elon Musk
Every patient is a consumer, and every consumer is a potential patient. What NantWorks is doing is building the world the way Da Vinci saw it, and augmenting every frame a human being sees as they work, live and play.
- Patrick Soon-Shiong
When I became proficient as a salesman I was invited to teach new hires.
- Zig Ziglar
I find it fascinating that a lot of business books that do well are from people who’ve never made any money in business.
- Gary Vaynerchuk
So long as I am acting from duty and conviction, I am indifferent to taunts and jeers. I think they will probably do me more good than harm.
- Winston Churchill
The key thing about a book is that you lose yourself in the author’s world.
- Jeff Bezos
You’ve invented something new but you haven’t invented an effective way to sell it, you have a bad business—no matter how good the product.
- Peter Thiel
innovation without discipline leads to disaster.
- James C. Collins
This is a very important lesson. You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.
- James C. Collins
If you’re less sensitive to social cues, you’re less likely to do the same things as everyone else around you.
- Peter Thiel
If you wish to build a powerful personal network, branch out. Build a diverse network of professional contacts that includes people that don’t look like you, sound like you, speak like you or have your background, education or history. The only thing they should have in common with you and the other people in your network is that they should be really good at what they do. Create a personal network like that, and you’ll have a network that can help you succeed at anything.
- Ivan Misner
Nothing would be more fatal than for the Government of States to get in the hands of experts. Expert knowledge is limited knowledge, and the unlimited ignorance of the plain man who knows where it hurts is a safer guide than any rigorous direction of a specialized character.
- Winston Churchill
He who passively accepts evil is as much involved in it as he who helps to perpetrate it. He who accepts evil without protesting against it is really cooperating with it.
- Martin Luther King Jr.
I cut the feet out of my control top pantyhose one night, threw them on under my white pants and realized that the toning and shaping was perfect and that the hosiery material is thin enough that I could make shape wear out of it.
- Sara Blakely
What I was proud of was that I used very few parts to build a computer that could actually speak words on a screen and type words on a keyboard and run a programming language that could play games. And I did all this myself.
- Steve Wozniak
Some people do really find fault like there’s a reward for it.
- Zig Ziglar
Movies always are open to being remade because times change so much, and the tempo of movies changes. I think of it like a James Bond. They can have different actors play the same role… I’ve had people come up to me and say, ‘We want to remake ‘The Jerk’ with so and so.’ And I say, ‘Fine.’ It just doesn’t bother me. It’s an honor actually.
- Steve Martin
Problem-solving becomes a very important part of our makeup as we grow into maturity or move up the corporate ladder.
- Zig Ziglar
We did it Disneyland, in the knowledge that most of the people I talked to thought it would be a financial disaster – closed and forgotten within the first year.
- Walt Disney
I’m a genetic optimist.
- Jeff Bezos
Baldwin thought Europe was a bore, and Chamberlain thought it was only a greater Birmingham.
- Winston Churchill
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?
- Brian Tracy
Leaders think like a revolutionary not a bureaucrat.
- Napoleon Hill
But the Mahommedan religion increases, instead of lessening, the fury of intolerance. It was originally propagated by the sword, and ever since, its votaries have been subject, above the people of all other creeds, to this form of madness. In a moment the fruits of patient toil, the prospects of material prosperity, the fear of death itself, are flung aside. The more emotional Pathans are powerless to resist. All rational considerations are forgotten. Seizing their weapons, they become Ghazis—as dangerous and as sensible as mad dogs: fit only to be treated as such. While the more generous spirits among the tribesmen become convulsed in an ecstasy of religious bloodthirstiness, poorer and more material souls derive additional impulses from the influence of others, the hopes of plunder and the joy of fighting. Thus whole nations are roused to arms. Thus the Turks repel their enemies, the Arabs of the Soudan break the British squares, and the rising on the Indian frontier spreads far and wide. In each case civilisation is confronted with militant Mahommedanism. The forces of progress clash with those of reaction. The religion of blood and war is face to face with that of peace.
- Winston Churchill
Information is useless if it is not applied to something important or if you will forget it before you have a chance to apply it.
- Timothy Ferriss
I think Les Moonves is the most highly overrated person in television.
- Donald Trump
If you’ve got time to lean, you’ve got time to clean.
- Ray Kroc
Are you committed to a life of continual counseling, growth, and education? Are you committed to a life of consistently receiving truth, of renewing your mind? From what sources do you receive your counseling? Are you reading books by authors who speak wisdom? Are you listening to music and watching movies that have redemptive and edifying themes? Are you involved in a small group or community of people that can offer you support, guidance, and encouragement, and in which you give back that which you have been given? Do you know of professional counselors you can see when needed? Are you asking God for wisdom about life on a regular basis? (He says if you will ask, He will provide [see James 1:5–8].)
- Zig Ziglar
An attributable HK$9,892 million worth of properties in Hong Kong was sold, an increase of 25% as compared with HK$7,895 million for the year before.
- Lee Shau Kee
Yes, iD is a machine vision and sensor browser for the physical world. That’s what we have been working on with Coca-Cola, Verizon, Bank of America and Disney to launch content when an image is recognised.
- Patrick Soon-Shiong
We are always listening to ideas presented by our customers and in an effort to keep up with their demands, we are adding those quality improvements to Atlanta Motor Speedway. The changes we have planned are a direct result of fan input and are aimed at giving our fans options they currently don’t have.
- Ed Clark
I’ve got the greatest job in the world. There’s no other job in government where cause and effect is so tightly coupled where you can make a difference every day in so many different ways and in so many different people’s lives. It’s a great challenge.
- Michael Bloomberg
Many a false step was made by standing still.
- Timothy Ferriss
We are not in the business of iron ore. Whatever captive iron ore sources we have, we use it to make steel.
- Lakshmi Mittal
I’m getting better. I’m improving. My health is coming back,” those words began to create a new image on the inside. Before long, they started seeing themselves strong, healthy, and whole.
- Joel Olsteen
For all their bitching about what’s holding them back, most people have a lot of trouble coming up with the defined dreams they’re being held from.
- Timothy Ferriss
Extraordinary benefits accrue to the tiny minority of people who are able to push just a tiny bit longer than most.
- Seth Godin
Death is a natural part of life. Rejoice for those around you who transform into the Force. Mourn them do not. Miss them do not. Attachment leads to jealously. The shadow of greed, that is.
- Yoda
The Habit of Indiscriminate Spending.
- Napoleon Hill
If Alibaba cannot become a Microsoft or Wal-Mart, I will regret it for the rest of my life.
- Jack Ma
When we put $4 billion into the U.S. economy, they were OK with this. When we preserved jobs in Dearborn, or preserved jobs in Columbus, or preserved jobs in Pennsylvania, everyone was happy.
- Alexei Mordashov
I think it would be absolutely reckless and irresponsible for anyone to try and break up Microsoft.
- Steve Ballmer
I know something about how to build constituencies in an independent way.
- Michael Bloomberg
It almost goes without saying that the team needs diversity of skills. Can you imagine a hockey team of goalies? Or a football team of quarterbacks? It doesn’t make sense. In the same way, organizations require diverse talents to succeed, each player taking his part.
- John Maxwell
People need to buy homes.
- Cheng Yu-tung
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
- Albert Schweitzer
You want supply to always be full, and you use price to basically either bring more supply on or get more supply off, or get more demand in the system or get some demand out. It’s classic Econ 101.
- Travis Kalanick
When you are committed to doing what’s right, you are sowing seeds for God’s blessings. You will never go wrong by taking the high road and doing more that is required.
- Joel Olsteen
The moral systems of religion, I think, are super important.
- Bill Gates
Courage is on display every day, and only the courageous wring the most out of life.
- Zig Ziglar
Research indicates that employees have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.
- Zig Ziglar
of preparing for defeat, prepare for victory. Prepare for increase. Prepare for God’s favor. You have to set the tone at the start of each day.
- Joel Olsteen
These two chefs will play an important role in managing the company’s growing appetites.
- Sergey Brin
Great foresight is required to run a multinational corporation. A magnificent blueprint, a loyal team and a well-coordinated organization are the three indispensable factors, and the same applies from ruling a country to maintaining a family.
- Cheng Yu-tung
Teaching Fire a LessonFire is hot. That’s what it does. If you get burned by fire, you can be annoyed at yourself, but being angry at fire doesn’t do you much good. And trying to teach the fire a lesson so it won’t be hot next time is certainly not time well spent.Our inclination is to give fire a pass, because it’s not human. But human beings are similar, in that they’re not going to change any time soon either.
- Seth Godin
No leader enjoys making the tough decision. We constantly faced severe resistence from even the best people in our organization. I’ve struggled with this problem myself and have often been guilty of not being rigorous enough. Every impulse is to look the other way.
- Jack Welch
You don’t have to choose between your business and your life. Rather, if you do it right, you get your business and your life. In fact, we strongly believe that the only way to build a truly scalable business is by radically reducing its reliance on you, the owner, and supporting that rapid growth through systems, team and internal business controls.
- Jeff Hoffman
Education isn’t a problem until it serves as a buffer rom the world and a refuge from the risk of failure.
- Seth Godin
The most stable companies have strong leaders at every level of the organization. The only way to develop such widespread leadership is to make developing leaders a part of your culture. That is a strong part of Coca-Cola’s legacy.
- John Maxwell
The Value of a Smile at Christmas It costs nothing, but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the memory of it sometimes lasts forever. None are so rich they can get along without it, and none so poor but are richer for its benefits. It creates happiness in the home, fosters good will in a business, and is the countersign of friends.
- Dale Carnegie
Practice, practice, PRACTICE in speaking before an audience will tend to remove all fear of audiences, just as practice in swimming will lead to confidence and facility in the water. You must learn to speak by speaking.
- Dale Carnegie
I didn’t follow up on the exchanges we had on Time Warner Cable (TWC) that were mentioned in the media because we were not ready.
- Patrick Drahi
I influence anybody who is able to get through the chaos of my first impression.
- Gary Vaynerchuk
I was trying to convince all these men to try to make a product that they didn’t even wear! Or if they did wear them, they were not admitting it! There was the problem right there. No wonder their hosiery was so uncomfortable.
- Sara Blakely
The success of the Overseas Chinese is the result of bad times in China itself. The Chinese who left the mother country had to struggle, and that became a culture of its own, passed on from father to son through each generation. Because we have no social security, the Overseas Chinese habit is to save a lot and make a lot of friends.
- Lee Shau Kee
We’re getting hurt, but I’m a long-term investor.
- Prince Al Waleed Bin Talal Alsaud
Dirty Rotten Scoundrels’ is a good one because it not only turned out, I think, to be a really funny movie but it was also a delight to shoot. We were in the South of France, working with Glenne Headly and Michael Caine and Frank Oz the director – who were just fun.
- Steve Martin
Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new…If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low. These organizations have people who will try to patch problems over after the fact, instead of motivated people eager to delight on the spot.The alternative, it seems, is to organize for joy. These are the companies that give their people the freedom (and the expectation) that they will create, connect and surprise. These are the organizations that embrace someone who make a difference, as opposed to searching the employee handbook for a rule that was violated.
- Seth Godin
Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.
- Harvey Mackay
Employees were invited to send complaints or suggestions directly to him and he always took an interest in their affairs. He was the best employer of his time, instituting hospitalization and retirement pensions. He was a fine boss if workers abided by the rules, but if they did something foolish, like show interest in a union, they promptly forfeited his sympathy. Rockefeller never acknowledged the legitamacy of organized labor, nor did he tolerate union organizers on his premises.
- Ron Chernow
Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.
- Zig Ziglar
Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.
- Jack Welch
If you’re brilliant and undiscovered and underappreciated (in whatever field you choose), then you’re being too generous about your definition of brilliant.
- Seth Godin
‘We are interested in others when they are interested in us.
- Publilius Syrus
If my mother hadn’t been the most patient person in the world, I might never have gone to school.
- Ben Horowitz
Nowhere are the benefits of closer economic ties more pronounced than in Mainland China and Hong Kong. The two places have their own advantages. One has the manpower, natural resources and manufacturing might, while the other has the management skills and marketing know-how.
- Cheng Yu-tung