Steve Farber | Love Is Just Damn Good Business

Show Notes

The consultant of choice for Bayer, General Mills, and countless big-time companies joins us to share why he believes that you must learn to love your customers, your employees, your vendors, and your business associates if you want to take your business to the NEXT LEVEL.

  1. Yes, yes, yes and yes! Thrivetime Nation on today’s show we are interviewing Steve Farber who has been the speaker of choice for Bayer, General Mills and countless massively successful companies. Steve, welcome onto The Thrivetime Show, how are you sir?! 
  2. Steve Farber, I know that you’ve had a ton of success at this point in your career, but I would love to start off at the bottom and the very beginning of your career. What was your life like growing up and where did you grow up?
  3. Steve, when did you first figure out what you wanted to do professionally?m
  4. When did you first feel like you were truly beginning to gain traction with your career?
  5. Steve Farber I really wanted to tap into your expertise to ask you about how to lead during this chaotic and turbulent economic times:
  6. Steve, how do you recommend our listeners deal with fear?
  7. Steve, how do you harness fear and use it to your advantage?
  8. Steve Farber, from your experience what is the best way for our listeners to win over customers’ and employees’ love and loyalty in this competitive economy? 
  9. Steve, what action steps should our listeners take to keep themselves and their teams engaged in the workplace while surrounded by economic and political distractions EVERYWHERE? 
  10. Steve Farber, so what inspired you to write your new book, Love Is Just Damn Good Business?
  11. Steve, in your book you write, “Love is a hard-core business principle deal with it.” What do you mean by this?
  12. Steve, in your book you write about “Upping Your Service Game.” On a practical level, how can our listeners go about “Upping” their service game?
    1. Step 1 – Sights
    2. Step 2 – Sounds
    3. Step 3 – Smells
    4. Step 4 – On-hold music
    5. Step 5 – The logo
    6. Step 6 – Mechanisms for celebration
    7. Step 7 – Weekly schedule
    8. Step 8 – Buy the book
  13. Steve Farber, you write in your book, about the “Competitive Advantage.” I would love for you to break down for us what you mean by this?
  14. Steve, you write about the concept of “Reaping What You’ve Sown” in your book…I would love to have you share about this?
  15. You come across as a very proactive person…so how do you typically organize the first four hours of your and what time do you typically wake up?
  16. What are a few of your daily habits that you believe have allowed you to achieve success?
  17. What mentor has made the biggest impact on your career thus far?
  18. What has been the biggest adversity that you’ve had to fight through during your career?
  19. What is your favorite old school jam?
  20. You’ve got the mic, what is one thing that you want to share with the Thrive Nation before you drop the mic?
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