Wins of the Week – The Rite Temp Refrigeration Heating and Cooling Story

Show Notes

Mike Foust, the owner of Rite Temp Refrigeration shares about how Clay Clark’s business coaching program has provided his company with the systems that have allowed his company to systematically and sustainably grow.

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Audio Transcription

Wins Of The Week The Rite Temp Refrigeration Heating And Cooling Story Thrivetime Show (1)

Andrew, are you aware that each every morning we have this thing called a business coach meeting? Yes, I am. And how do we typically start these meetings? Every single day? It’s wins of the day. Wins of the day. Yup. And why do we say what do we, what do we start off each and every meeting with winds of the day? That way we’re starting off with something positive. We’re starting off with something that either one of us or a client has achieved in the previous day and a little, let me ask you this. What percentage of our wins of the day are usually client focused? Like a client that we’re working with right now who’s having big success? A majority of them, most of them are client wins. One today’s show, we’re going to celebrate yet another addition of wins of the week and we’re going to celebrate the successes of a company called right Tim.

These guys are having massive success and they sent us over a 35 minute testimonial about the successes they’ve had since entering into the thrive time show business coaching program. Andrew, are you aware there, right now, according to Forbes, nine out of 10 small businesses fail. I’ve heard that. Yeah. Have you heard that the average American business that doesn’t fail frozen at an average rate of about 3% yeah. Or that which thus means if our clients grown by 10% 20% 30% that means they’re having massive success. Yet it’s crazy. And now that any further ado, it is time for

My name is Michael Faust and my company’s name is right temper for duration, heating and cooling. We’re located in Vinita, Oklahoma, and we’ve been working with the thrive time show business coaching program since August of 2018 some of the specific things that we have worked on with thrive to help improve, right temper frigerator action has been the checklists and the key performance indicators. In other words, uh, making it to where our employees know what’s expected of them. And so we don’t have to be on them all the time saying, did you do this? Did you do that? Reminding them every day of the things that they need to do because they already have those things in a checklist form and then we can follow up and make sure that they’re actually doing what they’re supposed to be doing. And so it saves us a lot of time then on the back end because of becomes a habit after that.

And we don’t have to spend lots of time reminding and checking and double checking because they can read the list for themselves and then we can hold them accountable. Another thing that we have worked on really is a, are Google reviews. Um, making sure that people know that, Hey, you know, we do have an online presence and a, you know, for happy with our services, looser review, you know, it, uh, uh, nobody turns down a good review for their company and if it’s a review, that’s not so good. Um, it also, uh, holds us accountable as a company and as leaders in the company, uh, so that we can make those changes that are needed going forward to make, uh, our company an a plus, uh, company and make our, uh, services a plus services so that it kind of provides some accountability there so that we always know what people are thinking, what the public thinks, what the customers think about our business, uh, so that we can provide what we need to provide and make those changes and then kind of course correct as we go.

Uh, I would describe my mindset after working with the thrive program, uh, as kind of, uh, going from kind of a stable horse mentality that’s munching on hay and then going out and, uh, just doing this daily exercises to more of a, uh, race horse mentality. And so, uh, rather than waiting for someone to come get us out of the stable in the morning and take us out to do whatever that a, we’re chomping at the bits that, you know, every single day, uh, trying to find out, okay, what can we do today? Uh, what can we do today to make this a better company? What can we do today to make our team better so that they can perform better? And it makes everyone happier because they’re achieving the goals that they have in their own minds and in their lives and the things that they’re wanting to accomplish.

And we’re not, uh, tugging against each other all the time. We’re more organized. Um, we can really put our best foot forward, uh, and it makes us all better at whatever that we do. Whatever our function is in the company, it makes us a better at that. So I would really say that to describe our mindset after working with the thrive program is, uh, daylight and dark. It just changes the way that you see your business. Um, rather than wanting just to get, by wanting to just kind of sit back and just kind of get along to how can we knock this thing out of the park and become the very best in our field. And particularly in our case, in our service area, the level of knowledge, um, that I have about my company now, after, uh, the tracking, uh, tracking the marketing, uh, reviewing the finances, holding our team accountable, uh, since working with the thrive team, uh, is, is really exponential.

Uh, it’s one of those things that, you know, you don’t know what you don’t know. You don’t know the things that you’re missing until you really come to that place that you start to measure the things that you’re doing and see if really you’re making any progress in those areas. If you can think in the back of your mind, well, we’re doing pretty good in this area, we’re doing pretty good in that area. And really you think that you do. Um, but it’s not until you make up that checklist and your employee start following that, you’re like, Oh, you know, we’re kinda missing it over here. Or, well, look at that area there. You know, where we could be making more over there, more profit in this area. It’s still providing the same level of service or even better services, uh, in many cases. And I think of one, uh, instance in particular that we were using, uh, uh, old truck to do our new construction.

Um, it was very, uh, you know, it looked good. I’d had a lot of miles on it. We were kind of fighting it, you know, mechanically it really wasn’t ready to pull some of the traders that we needed to pull. And I would get on a job and just, uh, man, we’d just hammer it. We’d just flame thrower everything. I mean, just anything we could do to get it done. And we were running back and forth to the parts houses, the, um, doing everything. And, and my installations manager can tell you more about this later, but we, you know, we decided one day, you know, when we were almost at the lift at the side of the road with an inoperable truck, that if we’re gonna make this work, we’re going to have to purchase equipment that has the storage space on it. We’re going to have to purchase the inventory.

We’re going to have to really get our act together on this. And I really wasn’t looking at that. It was just as to get the job done and get the job, get the job done. Uh, well, we need to organize [inaudible]. We don’t have time to organize. We just got to get the job done. And we have literally been able to cut many of our installation times in half. Never had to go up on our prices at all, but we’ve doubled our profit just by cutting our installation times in half. Everyone’s a lot more relaxed. We’re not pulling our hair out. We’re not, uh, you know, yelling at each other, so to speak and frustrated all the time because we have the equipment, the trucks has docked the trailer stocked, everything’s organized, and really giving an installations manager rather than me trying to micromanage everything to give someone the, the time and the tools to make sure that that stuff is organized.

It, it makes your company look more professional, first of all, because you are more professional. Uh, second of all, everybody is going home at a better time and so you’re not out there until two o’clock in the morning trying to get equipment going again. You know, everybody’s done by five, six o’clock. Most, you know, by and large most of the time things just go so much more smooth and everybody goes home. Then they’re rested for the next day. Um, then your installations manager while you’re doing the jobs that you need to do, uh, he’s out there spending the next day, um, getting the truck restocked, getting things in order, ordering equipment for the next job. And so I would think that the level of knowledge that we have now is so much better because we know what’s on every truck. We know how much stock we have on every truck at any given time.

We know if we have what we’re going to need. And really in this business that is, that is a make or break deal. You have to know what you have. You have to know where you are financially and you have to be able to tell your people, Hey, this is the Mark, this is the bar. This is where we have to be for them to be able to perform at that level. Because if you don’t tell them, they don’t know. A quote by Dave Ramsey that I heard him say one time and it’s one of his leadership conferences, uh, was, is it to be unclear is to be unkind. And I always liked that, uh, that quote because it really says it all about, um, key performance indicators and about accountability is if you do not tell them what is expected, you cannot expect them to do the things that they need to do.

You can’t just, well they should know you can’t do that. You have to know. And so I think that that level of knowledge right there is just a game changer for, for any company or really that you’re involved in. The biggest change that we have made at right? 10 prefer duration heating and cooling, um, is on different levels. Since starting our business coaching with thrive. Uh, first off, personally, I found out that I had to change as a person and not only with thrive, but I admit with one or two other thrive mentors, uh, just by chance people got me in the right places at the right time. I really think divine appointments of with the right people at the right time, uh, and was able to talk with some of these people in leadership and they were gracious enough to kind of, uh, tell me and coach me.

And, um, so how are you, uh, dressing when you come to work every day? Uh, are you being too casual? You know, are you just kind of showing up and just winging it or do you have a plan? Um, do you have managers in place or are you the bottleneck? Are you trying to do everything yourself? And so therefore everybody’s frustrated, everyone’s disorganized, everything like that. And so I had to really look at myself and say, okay, Mike, how are you affecting the company that you own? Uh, are you being the leader that you need to be? And I looked at some of these people online. All right, goodness. I mean, these people are true leaders. And so in passing this along as we started kind of dividing up the responsibilities and appointing managers for these positions that normally I would have managed and quite frankly wasn’t doing very well because I was doing too many things at once and I would forget things and that, you know, that people were frustrated and everything.

As I started to look at this, I found out that you, uh, to be a leader, it takes much more than just saying, okay, everybody do this and then when you get that done, come back to me and I’ll tell you what to do next. But really being a leader, it first begins at setting an example and becoming the kind of person that people respect and that they want to follow. And again, that goes for your dress code. It goes for, um, when you are showing up there, which I wasn’t, you know, I never liked just showed up, you know, at 10 o’clock in the morning song around. But I, you know, you would just get their regular time, start your day with everyone else. But are you showing up early before everyone else and getting your act together and getting organized so that the, when they get there, they’re not waiting for three hours on you to get things together.

And so the, the personal changes that I’ve had to make as the owner of this company has been really phenomenal. And I’ve had to just kind of give myself a good strong talk and say, okay, Mike, are you the kind of leader that you would want to follow? Are you making decisions in such a way that people are confident in the decisions that you’re making? Are you vacillating back and forth? And I don’t know. Uh, I don’t know. Let’s, uh, you know, run over here and do this. We’ll try to do it. Are you confidently making these decisions and really moving things forward like you have to do whenever you, uh, are the owner of the company? Cause really the buck stops with you. And so people are gonna follow suit. And so we started dividing these responsibilities up. I tried to share with my team leaders, um, okay, here’s the changes that I’m having to make.

You may have to make some changes in your own personal life in order to become the leader that you need to be. And so it’s been exciting to watch as those leaders have learned new things, kind of as they went on, you know, on jobs or in situations with personnel that they’ll be like, okay, this here doesn’t really work the way that we’re doing it. Um, the way that we’re handling this, we need to change some things. So I found that as I shared this with my team leaders, that they began to look at the way that they were doing things and they would have to say, okay, well we’re going to have to change some things about the way that we’re handling these situations so that we become the leaders that people want to follow. And quite honestly, it’s made things a lot smoother.

Uh, it’s made, again, the expectations of the employees under them have become a lot clearer. And we’ve worked through some difficult issues, uh, at point a, you know, and, and at times, but it was good for all of us. It kind of grew us up from a little mom and pop deal here, just winging it, um, into a place to where actually we’re becoming a company that is a viable company that people look on. And I said, Whoa, well, we see some changes in there. We see, and, and there are very real changes. And that’s all been done in a very short time. You know, so, uh, at the time of this recording, uh, here, it’s, you know, the first part of March, 2019 we started this about the first part of August. Um, so as you can see in a very, very short time, many, many changes that had been made.

But those, those things have to be made very quickly, very abruptly, very much a cut and dried so that you can see the needle move on those issues. And so that’s the biggest change I guess I had to make personally so that our business could change as a whole. As we made those personal changes. The company started changing into something much bigger, much more professional. Uh, nother thing was, you know, adding, uh, personnel to handle the, uh, some of the, like a invoicing and accounts payable, things like that. Very, very difficult for me to do cause I’m, I’m hands on, I don’t want anybody to touch on that stuff. I’ve gotten my deal that I’m doing and I want, but I found that those things were robbing my time. So I had to learn to turn loose of a whole lot of things. And you know, when I did that, my stress levels went down.

And honestly, as difficult as it is, and this right here is huge, entrepreneurs need to learn this. And it took me years to learn. Very difficult. Okay. I, I’m not the, I’m not egotistical, I’m not, uh, you know, I don’t think just tons of myself, but I realized that, that, that, that the way that I was handling things in my business was saying to others, I’m the only one that could do this. And you have to learn that there’s people that can do it a lot better than you can, that you can’t do everything in your business as well as some of the other people that you could appoint to those positions. And they can do them far better than you can get them done much more efficiently, have the desired results that you wish you had in your business. But you can’t because you’re still trying to do every bit of it yourself.

Because in the back of your mind, you think, well, no one can do this like me. I know how to do this thing, whatever it is better. But the truth of the matter is that there isn’t one of us that can do it all by ourselves and be able to have the, all the skillsets that are needed to do this. So case in point, we look at sometimes leaders of large companies, corporations, organizations, uh, churches, um, their ministries, colleges, uh, anything like that, that is a large organization and has lots of moving parts. And we think, well, that person has got it all together. You know, they must get up at three o’clock in the morning, they must go to bed at midnight every night. Um, they’re never tired. They always look happy. They’re always on top of everything and never forget anything. And so what we don’t see, I think in a lot of those situations is that person is not doing every single thing that is required to make that organization work because they can’t, I don’t care how talented, I don’t care how educated, I don’t care how organized that they are.

There comes a time when for an organization to move forward, there has to be some changes made and that person has to say, look, I’m going to hand some of this stuff off. Sometimes those people may not handle it a 100% as well as you can. Sometimes they operate at a much higher level of efficiency. Sometimes they’re 200% better than what you are at doing whatever it is that you’re delegating to them. And so you find the whatever the case is that you put it in the hands of good people that’s working hard and they want to see that company go somewhere and succeed that, I mean you’re, you’re just going to go places you are going to go places because you’ve found that are our way of doing things isn’t always the best way and you put it in someone else’s hands and you’re like, man, I should have done that years ago because now look at the success we’re enjoying.

Plus your stress level is lower because you have fewer responsibilities and you can really focus on the things that genuinely only you can do or just the task that you want to do because you enjoy doing it. And after all, being an entrepreneur, um, you have to do a lot of things sometimes that you don’t like to do. But at the end of the day, I think that most entrepreneurs do what they do because deep in their heart, they love what they do. And that’s what drives them every day. Otherwise you would just give up because it’s just quite frankly too hard to own a business unless you really love what you do. I would recommend thrive to someone who is starting or growing a business in the, and here’s, here’s why. Okay. The thrive at its core is very much involved in sales, very much involved in marketing, very much involved in, uh, online presence and how you look to the world in an online setting.

Okay. And so whenever, uh, in, in this kind of kind of meshes in with the conferences when I were rendered, when I went, I remember whenever I went to the first conference, uh, that me and my wife both went and I heard some things that they were telling me, but I was like the typical person. I was really trying hard to listen and to learn cause I didn’t want to be that guy that says, Oh well this will never work in my business. But at the end of the day, while I liked the ideas and while I liked the systems and the different things that were being shared, I kind of said to myself, I’m like, well, I don’t know how this is going to apply to a service company, to a company that’s selling things. I can see how it would apply all day long and it would be excellent. And so I kind of had it in my mind is, boy, you know, I don’t know how I’m going to really apply this. So me and my wife went to the inner, um, we talked about all evening long, went back to the hotel, set their way up into the night, going through our books that they had given us and looking at everything.

So after the, uh, conference, uh, had finished for the first day, me and my wife went out to dinner and, um, we were, you know, eating dinner and then going back to the hotel, visiting, talking about all this. We talked about it all, even way up into the night. And finally at the end of all of this, we concluded, okay, our team, the leaders of our team, uh, need to see this. Um, the, we had, uh, one son that’s still at home and he works for the company. And while he’s not a team leader, we’re like, well, he needs to see this also. Um, he needs to understand that if he is never a team leader, if he’s never a business owner and entrepreneur, he still needs to see what is being expected of successful companies and how he can Excel. So he will have a leg up whenever he gets into the job market.

Um, because he was still a senior in high school and, you know, we’re looking at all this, you know, what’s he gonna do and how, you know, what direction is it going to take? And so it, it, it became clear to me after the second day that I was like, I really want to apply these things. Can’t really see how, so we came back. I came back actually and, uh, I took our installations manager and, uh, I also took my son that’s still living at home. And he works on the installations team, they work together. So I said, you know, I want you guys to see this. Um, this is a different workshop business workshop than you’ve ever been to before. It’s very higher. G it’s very interesting. Um, you will not get sleepy, uh, after lunch. Like normally happens that most of business seminars and meetings and both of them, even as young men came out of this workshop with, I mean their heads just spinning.

And my son said to me, he said, dad, you have got to get involved in this business coaching program that they’re talking about here. I think it would really help your company a lot. And so we went back to the second day after hearing it. The second time I heard it with different ears. And that’s part of the reason why I would recommend going at least twice before you judge it and say, Oh well that could never work in our company because the first time you go, a lot of the eyes, these ideas are so new. And while I listened to the thrive time show on the radio and things like that, I still hadn’t gotten my mind around how can this really work for us. So by the end of the second day of the second time that I attended the conference, I w it was beginning to kind of come through to me, okay, we could do this over here, this will apply to this area of our business and this will apply to this area of our business. And when I begin to see that actually, you know what, while we’re not just a company that sells things all the time.

And so after the second day of the second time that I attended the conference, I began to see, okay, look, I think we can take and we can apply this to this part of our business. We can apply this to this part of our business. And it became clear to me after a while that, you know, there’s a lot of similarities here and I think we can make this work. And so I inquired about the coaching program, got involved in the co, the business coaching program. And I think that if you’re starting, you know, if you already own a company, um, is, is a great time to do it. If you are starting a company, it’s a great time to do it. The old saying that says the best time to plant a tree is 20 years ago. The second best time is today. And so probably the best time for you to, uh, plug in to some business coaching and particularly the thrive program because of its ease of implementation.

Um, it was when you first start a business that’s, that’s the best time that, uh, to get involved in that way. So you can structure this thing from the ground up cause I’ve had to dismantle some things, um, in order to make things right. The second best time is today. So it really doesn’t matter whether you’re just starting a company or if you have owned a business for many years or um, have just worked for yourself as kind of a one man deal. Um, I think any at any place in there, they can really kind of come alongside you, uh, help you with these improvements in your company and there may be areas that you come across. And then they even told me the business coach would be like, Oh, you’re doing awesome in this area. This is great. And they, they won’t waste a lot of time on that and dismantle what you’ve done if it’s a strong area that you have, but they’ll move on to the weak areas.

So you’re really getting a lot of bang for your buck. And of course the, uh, website development is really phenomenal because I’ve had many people say, and you know, I’ll ask him, I’ll say, so how’d you hear about right tamp? And they say, well, you know, so-and-so referred you. And so I went to your website and I looked and it’s really nice, you know, and so they, they’re impressed with that online presence and it don’t look like a generic thing that you’d just kind of thrown together cause they have professionals doing this. These are the things that I feel like that make variety a great value for anyone that is starting or growing a business. And I just would say give it a try, be open minded and begin to look for ways how that these things apply to your particular business. And it will, it will open up some huge doors for you.

I know that it has us, our numbers already, uh, are just really growing as opposed to what they were last year. And it has to do with our efficiency, with the way that we’re tracking leads, the way that we’re following up on things and the way that we’re delegating things to people that can get it done so much more efficiently than what, whenever I was the bottleneck and everybody was going through me. And quite honestly, it’s a, it’s a great feeling and to feel like that, you know, here in a year or two of working in this program that I can actually get on a plane and fly out of state or out of the country if I choose for a week and when I come back, everything will be in order. And everything will be continuing just as if I were here. It gives you a, a Gregg feeling, very relaxing feeling and, and honestly your stress levels go down a whole lot. Okay. What is your name, business name. And where are you located and how long have you been working with the thrive time show business coaching program as your company been working with it?

Um, my name is Michael Faust and I work for right tamp refrigeration, heating air out of Anita, Oklahoma. And we’ve been working with thrive time since about August. I would say somewhere around there.


Uh, what are the specific things that you’ve worked on with thrive to help improve your business and what function do you serve at that company? What’s your position?

So I am the installs manager here at Wright, damp refrigeration, heating air. And so all I do S basically is, uh, installs, I mean a new construction, remodels, change outs and things like that. So, um, my end to the end of things. We’ve worked on a lot of checklists and stuff like that. I’m trying to get it to where that we’re not all the time running to get parts when all of the time, you know, out of supplies and a wasting time, killing time when his job just hurting our profit. So I, uh, that I would say to checklists, it probably helped us out a lot and that’s one of the main things that I’ve really worked on with thrive. [inaudible]


how would you describe your mindset after working with the thrive program? How has it changed your mindset on business and management?

So my mindsets, um, after working with thrive I’ve always kind of had a drive to, you know, to do good and be the best. But, um, I went to thrive, uh, and went to the two day conference there and uh, it totally changed my mindset. Um, probably probably the biggest thing,


is trying to be like absolutely the best. And even though you may not be the best, uh, there’s always somebody better, but having the mindset that you are trying to be the best is like my big thing. Like I’m always looking for ways to be better. Um, if I get it done faster, more efficient, uh, make us more money, anything like that,


has I keep running out of things to say hold up?

Huh. Uh,

okay. So you would say, okay. So my mindset after working with the thrive program has [inaudible] changed a lot. Um, I’ve always kinda had a drive to do, to do good, you know, and, and, and be a good employee. But, uh, when I went to thrive, I seen how they were, you know, it was six o’clock in the morning. Everybody was up. It looked like they had been up a dress, you know, very well. They wasn’t all in old junky clothes. Um, and it kinda changed, changed the way I’d, you know, the way I do now. Uh, I try to get up and get going, try to look like, um, you know, like I’m something when I get to work and not look like I just rolled out of bed, you know, and I tried to, uh, I try to be the best in what we do here at the company.

Uh, I will, you know, I’ll pretty much do anything to try to become the best. I mean, if it takes working all night, if it takes getting up at four o’clock in the morning, you know, anything. And I, uh, yeah, I, I think that’s one of the main things that thrive to helping me with my own mindset. You know, someone’s, you get up and you almost feel sick. A lot of it’s in your mind, but you almost feel sick when you get up and you could call in, you know, you could and get away with it probably. But that’s really not what the best dude, that’s not what take successful people do. They get up and unless they’re just nearly die and they go to work, you know, whether they feel good or not and you usually get over it. And I think that makes a difference because they know you’re going to be there.

You know, even if you don’t feel the best, if you only come to work when you feel the best, you probably ain’t going to be at work too much. And if they have to second guess whether or not you’re going to be there, whether or not you’re going to be feeling good that morning or whatever, that’s probably not what’s going to be getting you the pay raises and the bonuses and things like that. So I think that’s probably probably the main thing that my, it has changed my mindset, the working with the thrive program. Okay.

What has been the biggest change you’ve made either personally or in the way that you do business at work every day since, um, since the business coaching start thrive, since your company started using thrive and implementing the systems and things that they’ve recommended for your company, what, what changes have you had to make to kind of turn your ship around and really, really shoot for the stars

was one of the biggest changes I’ve had to make, um, since working with thrive is, uh, some of the checklists sometimes aren’t really, aren’t really what you would, you’re used to doing, especially if you’re not used to doing them. And so if you’re using, you know, in my, since you used and stuff off the truck to go write it down, what you use does not your natural instinct. You know, it’s not what you, what I’ve always done. You know, everybody who I’ve worked with coming up as an apprentice, I, you just, you try to remember and if you don’t remember you, you know, let’s do bad. But a big deal for us, you know, when we, when we use something off the truck, off the truck, we try to write it down so we don’t forget. Um, and if we don’t write it down, we usually forget cause it has happened.

And so I’ve had to kinda change some of that. Um, thrive seems to encourage, uh, being organized and not being, you know, and in our fields, I don’t know. As you probably know, uh, organization is not the most popular thing. Um, some of these get, you know, guys, people in the field just run from call to call or from job to job, just throw in their tools, throw on this, their pars, this, that, you know, trash. And since thrives kind of changed my mindset a little bit, you know, the people seem very organized. So I try, I try and be organized the best I can. Um, we don’t, you know, throw our trash on the floor. We don’t just throw our tools in, even if it’s 11 o’clock at night, we try to put them back where they come from and I think that’s really, really helped.

But because before then, I was the guy who just threw stuff in, you know, nothing had a place and, and it messed with me because I was always losing tools. I was, uh, taken longer to get the jobs done, um, and I was actually costing the company money. And because I’ve loved, there’s a lot of tools out there somewhere that has been the cause of me just throwing stuff around. And when it’s not there, you know it. But if you know, when it’s organized, you know, when it’s missing. So I think that was a big, big change that really helped me go somewhere.

Well, do you recommend thrive to someone who’s starting or growing a business and why? And then talk about going back to [inaudible]

conferences. Um, I would say I would recommend someone coming to thrive for business coaching or a coming back to the, or coming to a conference. Um, I would say, uh, one of the main reasons, uh, like I said before is the organization you really need to be organized. And until, until you see the, how they have it organized you, you probably won’t, you know, you won’t do it. And another thing is, uh, one of the main things that they, you know, they really stress is the check lists and their online presence. Um, in this day and age, you really need online presence. If you’re not online, you probably aren’t going to go very far. Because as people nowadays, we get in a conversation about something, some product or something, the first thing people do is go look it up before they ever go to a store or go look at it or whatever.

The first thing you do is look it up. They look at the reviews and if it has bad reviews, they’re like, nah, I don’t want it. You know? Um, nowadays, if you want to buy a car and you want to know, you know when the transportation is going to go out because it will, it’s not if, it’s when, um, you can go online and look and generically you can find out, you know, for your model of car when the transmission is going to go out. And some were good, some were bad and it’s kinda the same way with anything else. You know, you can find out how long it lasts, if their services are good, if they’re bad, you know, if you don’t get back with people, if you, you know, you’re rude or, or, uh, just a whole bunch of things. So I think your online presence, you know, they’ll really help you with that for some of your reviews.

Google reviews. Um, I think that’s a really big deal. And I would go back to multiple conferences, um, I would go back again because you, you kind of get a vibe off all the, all the thrive people, you know, that really, really set you on fire. It really makes you get up and get with it. And after, you know, months, a year or whatever of of it, you kind of, you kind of wear down and lose some of that. But I think going back again, we’ll, we’ll kind of restart that fire and, and keep you going.

If you’re out there and your business is stuck in a rut and you don’t know what to do to move beyond just surviving, go to thrive time, today and schedule your free 13 point consultation. We’ll help you identify your biggest limiting factor and if we have an availability, we’d love to help you grow your company with a one-on-one business coaching relationship. Or we’d love to help you at an in person workshop or we’d love to help you with our online school. Either way, we are here to help and to serve you. My name is clay Clark and we’d like to end each and every show with a boom. Andrew, are you prepared to bring a boom so prepared? Here we go without any further. I do three, two, one, boom.


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