6 Steps for Confronting Your Employees

Business Coach | Ask Clay & Z Anything

Audio Transcription

Do you struggle with confronting your employees when they are following your processes? In this episode, business coach Clay Clark breaks down the 6 steps for confronting your employees.

6 Steps for Confronting Your Employees?

 

Ask Yourself Did They Not Know What to Do or Did They Choose Not to Do It?

Attack the Issue Not the Person

NOTABLE QUOTABLE – “They may steal your money, but don’t let them steal your joy.” – Clay Clark (Former U.S. SBA Entrepreneur of the Year)

FUN FACT: “75% of employees steal from the workplace and most do so repeatedly.” – CBS News

Kick and Hug

Write the Person Up If They Chose Not to Do It

NOTABLE QUOTABLE – “Even though candor is vital t o winning, it is hard and time-consuming to instill in any group, no matter what size. Hard because you are fighting human nature and entrenched organizational behaviors, and time-consuming, as in years and years. At GE, it took us close to a decade to use candor as a matter of course, and it was by no means universal after twenty.” – Jack Welch (The former CEO of GE)
Only Hire People That Share Your Values or Ethics

NOTABLE QUOTABLE – “We believe that it’s really important to come up with core values that you can commit to. And by commit, we mean that you’re willing to hire and fire based on them.” – Tony Hsieh (The CEO of Zappos)

Fire Negative People When It Is Convenient for You

AMPLE EXAMPLE – Don’t ruin your weekend, anniversary, birthday or life just because you can’t emotionally stand that thought of having a bad person on your team for another weekend.

Publicly Hang If Necessary

NOTABLE QUOTABLE – “Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It’s just cultural. People just don’t want to do it.” – Jack Welch (The former CEO of GE who grew the company by 4,000% during his tenure)

Transcription:

Welcome to the Thrive time show its business school without the BS Google Doodle, all yes, Thrive, Nation! Welcome! Back to the conversation, we have a quick podcast here for you today, quick edition of the DriveTime show, because I am on the way to take my incredible daughter to her incredible youth group or she will stay away from incredible young men, because she’s incredible lady and She can’t date until she’s, 37 or 42, something responsible like that at the age of 13,  business coach  I’m just making sure that she avoids men, because we as a man, we know what men are up to and sent you a question from a thriver thriver asked a question: How do I confront my employees? business coach  How do I confront my employees and so we’re going to get into that?  business coach   I’M going to teach you the six steps for confronting employees and step number one coming in hot is: ask yourself: did they not know what to do or did they choose not to do it again? Ask yourself: did they not know what to do, or did they choose not to do it now? business coach  It’S somebody’s just check, as example, there’s a checklist to clean the bathroom, and this happens a lot in the different businesses that I run. business coach  You give someone a checklist for cleaning the bathroom, you go into the bathroom and it looks like you’re walking into the the surface of Dagobah. You know that’s where your lives and it looks nasty, and so you know you’ve told the person, and you know your talk to you about it, and so you realize this person chose not to do it. So what you do is you use the set number to you attack the issue, not the person. I can you attack the issue and not the person, so I that I mean you need to walk up to the person or you can run up to them. I mean, I guess would be as if you wanted to Sprint at somebody that would bed by free come out a little bit, but you want to get there quickly, but not too quick, but you want to walk up to him or skip to Hummer. business coach  I really upset how you get there. business coach  I don’t care if you have a moped over there. If you get a bike over there just get and what you do is you say person, humans, call it a Carl. You say: Carl, hey. Here’S the deal the bathroom to definitely not clean. I know that. I know that you knew do you need to clean the bathroom, and so I’m not attacking you. But I’m saying the bathroom is nasty and I know you can do better than that. business coach  So stop making the bathroom not clean, and you won’t use the kick and hug message. So that was the kick part in some people. business coach  Just can’t handle you being direct there, just ignore it and then what you do is you say you know what Carl you’re a great American and I’ve never questioned your American is improving one moment. business coach  That’S what you do then step 3 you’re right the person up if they chose not to it. If they did choose not to do it, don’t ask them if they chose to do it or didn’t you ask yourself, did they choose not to do it or did they not know, and then what you do is you write the person up if they chose not business coach  To do it so if they just simply decided what what are the stars didn’t align themselves, you I’m not motivated Unitas. I don’t have to do it. Do what you do with your ride him up. business coach  Can you get your little write-up sheet? If you don’t have a ride up sheet contact, Winters king.com, that’s Winters, king.com sav-a-step here, because I’m going to give you their phone number and I can’t make commissions for referring them. Even though I’ve asked I’m not. I’Ve tried to get commissions when business coach  I can’t Winters can give a call at 918-494-6868 918-494-6868 reach those guys they represent. Joel Osteen TD, Jakes, they’re sort of a big deal reach out to those guys. business coach  They will give you the knowledge or not going to get in college. The specific documents needed to write a homie up – and I say ride home because I’m sure we never heard of a woman in the women are great the guys they have to have psychological problems. So you write the person up and he have a rule in your handbook. You say you know. If you have a ride, you up 3 times, you’re gone, alright you’ll be 18 x, you’re gone. I write you up just come up with a rule and your handbook. Okay, so step number one ask yourself that the person did not know what to do or do they choose not to do it attack the issue. Not the problem. business coach  Move number 3 right the person up if they chose not to do it and move number for only. business coach  I are people that share your values or ethics Jack Welch. You know this is the number one CEO of all-time. Arguably in American history, he wants wrote. He said even though kander ad means being bluntly honest. business coach  He says, even though Candor is vital to winning. business coach  It is hard and time consuming to instill in any group, no matter what size hard, because you’re fighting human nature and intrenched an organizational behaviour and it’s time-consuming as in years and years at GE, it took us close to a decade to use Candor as a matter Of course – and it was by no means Universal Universal after 20, what’s he saying do your best to insist on Candor in the workplace move number for only hire people that share your values or ethics. You don’t even come to work hating, all the employees, you just don’t. I’Ve done this before early on in my career, very profitable company called DJ connection.com and I virtually hated every single person that work there. That day that I didn’t agree with their values. business coach  I didn’t agree with their reasons for doing what they do. I didn’t agree with her ethics. I didn’t agree with their jokes. I didn’t agree with their Tire. I just didn’t agree with him. I did not like them. business coach  White people shouldn’t you like everybody. business coach  I thought you were supposed to like everybody and not judge everybody. business coach  Okay, here’s the thing, God has a plan for him, but I don’t so. The thing is: if someone doesn’t share your values, are ethics quit hanging out with them? It’S not like public school, where your friends are chosen for you, because you’re in their class, you get the choose your own, a business for crying out loud. business coach  So do what you have to do. Tony hsieh! This is the CEO of Zappa. business coach  This is the CEO of Zappos. business coach  He says we believe that it’s really important to come up with core values that you can commit to invite commit. We mean that you are willing to hire and Fire based on pieces. One more time is it. business coach  We believe that it’s really important to come up with core values that you can commit to. If I commit, you mean that you’re really that you’re that you’re willing to hire and Fire based on that’s the most happy place in the world to work. business coach  It’S Zappa’s, you know Lee Cockrell, the former Executive. Vice President, Walt Disney World Resorts the man who used to manage 40,000 people that came to visit the mouse hello, everybody that place he said Disney World will be the happiest place to work, or else that’s Lee cockrell’s, I’m just telling you you need to hire people That share your values or ethics move number five and they have two more months. business coach  I got to take my daughter to youth group only two more minutes new number to this number 5 fire negative people when it is convenient for you, business coach  Texaco Fire, negative people when it’s convenient for you, you mean that you would hire somebody in your mind and then Not tell them until the timing was right for you, you mean that you and actually go through the rigmarole, the false kindness, the whatever it is to be S Buffet needed to keep somebody employed for another month. business coach  Even after you decide if you were going to mentally fire them absolutely, I would why, because the business exist to serve you, your the business owner and there’s no need for you to fire somebody the moment that you know you need to fire them. business coach  So you ruin your weekend, you ruined our anniversary, you miss your kid’s birthday party or you missed out on life just because you can’t emotionally stand the thought of having a bad person on your team for another weekend. business coach  Finally, and finally, finally, this just in from our home office we’re broadcasting Day from the man cave where occasion you might hear who’s in the background or a chicken or some other animal sound is publicly hang if necessary. Will I what I mean is Jack Welch? business coach   The former CEO of GE once wrote this and I’m going to read it kind of an epic voice. Cuz, I believe what he wrote. Itty was really passionate. It was thinking deeply. He wants it. He said public hangings are teaching moments, every company has to do it. business coach  A teaching moment is worth a thousand CEO speeches. Ceos can talk and blab each day about cold, but the employees all know who the jerks are. They could name the jokes for you. business coach  It’S just cultural people, just don’t want to do it. Jack Welch, the CEO, who grew GE by 4000 per cent when he took over, they were barely growing in a hole. I mean drivers, listen, I’m teaching you! The 6 moves. business coach  The six moves, the six steps for confronting your employee number one ask yourself: did they not know what to do or do they choose not to do it step, never to attack the issue, not the person, if possible text, not the person. Okay, move. Number 3 right that person up if they chose not to do it right, I’m up, business coach  I’m up just write it up right them up, get out that right up. She ting.com winners, king.com and clean up stepping before only hire people that share your values or ethics. If they do not share your values, Epix put them put, get them out of here. business coach  Do not hire people that you do not like come on. It’S not public school public school. You have to sit by a person you don’t like, and your parents decide to carpool and you’re just stuck with and I enjoying this. You know you’re at your parents, sign up for the soccer team cuz your dad works for his Dad or not, and now all the sudden you got to hang out. This is not that this is your life design, the life you want or live the life. You don’t want by default. business coach  Ok, Google people when it is convenient for you, don’t fire them at the first sign that you need to fire him. Don’T just look him in the eye with the evil rooster. I have chickens, Ivan’s kind of a rooster analogy, but don’t know just make that crazy. You know rooster what around run around your chicken area, rent run on your hands and as soon as they get irritated by a human or another chicken or anything band mediately. business coach  They just immediately start bouncing on all that would threaten them, but you got to be more like a duck like a duck. You know it’s like below the water. Your feet are peeling below the water. Your feet are apartments above the water above the water. You can be my man, you can be call, you can become publicly hang if necessary, if somebody is absolutely and Bad Apple, they’re, terrible they’re, a culture killed. business coach  Those are cultural killer, they’re, just destroying your office with dissention and negativity, fire them and until every single human. You come in contact with why you fired them, bring it up all the time you don’t get a picture of them. Put it on the wall. I don’t care, let everybody know person was fired for being a jerk and that’s why they were fired. My name is Click Clark and I like to answer your questions. business coach  If you have any business questions at all, you can email me to info at thrive15 comets info at thrive15 and until next time again this was six steps for confronting during Flu. Has all the ways to think that I found myself a cheerleader. business coach  She is always right there when I need them for cheerleader. She is always right there when I need youwelcome to the Thrive time, show its business school without the BS Google Doodle. All yes Thrive. Nation. business coach  Welcome back to the conversation, we have a quick podcast here for you today, quick edition of the DriveTime show, because I am on the way to take my incredible daughter to her incredible youth group or she will stay away from incredible young men, because she’s incredible lady And she can’t date until she’s, 37 or 42, something responsible like that at the age of 13, I’m just making sure that she avoids men, because we as a man, we know what men are up to and sent you a question from a thriver thriver asked a business coach  Question, how do I confront my employees? How do I confront my employees and so we’re going to get into that? I’M going to teach you the six steps for confronting employees and step number one coming in hot is: ask yourself: did they not know what to do or did they choose not to do it again? business coach  Ask yourself: did they not know what to do, or did they choose not to do it now? business coach  It’S somebody’s just check, as example, there’s a checklist to clean the bathroom, and this happens a lot in the different businesses that I run. You give someone a checklist for cleaning the bathroom, you go into the bathroom and it looks like you’re walking into the the surface of Dagobah. business coach  You know that’s where your lives and it looks nasty, and so you know you’ve told the person, and you know your talk to you about it, and so you realize this person chose not to do it. So what you do is you use the step number to you attack the issue, not the person. business coach  I can you attack the issue and not the person, so I that I mean you need to walk up to the person or you can run up to them. I mean, I guess would be as if you wanted to Sprint at somebody that would bed by free come out a little bit, but you want to get there quickly, but not too quick, but you want to walk up to him or skip to Hummer. I really upset how you get there. business coach  I don’t care if you have a moped over there. If you get a bike over there just get and what you do is you say person, humans, call it a Carl. You say: Carl, hey. Here’S the deal the bathroom to definitely not clean. business coach  I know that. I know that you knew do you need to clean the bathroom, and so I’m not attacking you. But I’m saying the bathroom is nasty and I know you can do better than that. So stop making the bathroom not clean, and you won’t use the kick and hug message. So that was the kick part in some people. Just can’t handle you being direct there, just ignore it and then what you do is you say you know what Carl you’re a great American and I’ve never questioned your American is improving one moment. business coach  That’S what you do then step 3 you’re right the person up if they chose not to it. If they did choose not to do it, don’t ask them if they chose to do it or didn’t you ask yourself, did they choose not to do it or did they not know, and then what you do is you write the person up if they chose not To do it so if they just simply decided what what are the stars didn’t align themselves, I’m not motivated Unitas. business coach  I don’t have to do it. Do what you do with your ride him up. Can you get your little write-up sheet? If you don’t have a ride up sheet contact, Winters king.com, that’s Winters, king.com sav-a-step here, because I’m going to give you their phone number and I can’t make commissions for referring them. business coach  Even though I’ve asked I’m not. I’Ve tried to get commissions when I can’t Winters can give a call at 918-494-6868 918-494-6868 reach those guys they represent. Joel Osteen TD, Jakes, they’re sort of a big deal reach out to those guys. business coach  They will give you the knowledge or not going to get in college. business coach  The specific documents needed to write a homie up – and I say ride home because I’m sure we never heard of a woman in the women are great the guys they have to have psychological problems. business coach   So you write the person up and he have a rule in your handbook. You say you know. If you have a ride, you up 3 times, you’re gone, alright you’ll be 18 x, you’re gone. I write you up just come up with a rule and your handbook. business coach  Okay, so step number one ask yourself that the person did not know what to do or do they choose not to do it attack the issue. Not the problem. Move number 3 right the person up if they chose not to do it and move number for only. business coach  I are people that share your values or ethics Jack Welch. business coach  You know this is the number one CEO of all-time. Arguably in American history, he wants wrote. business coach  He said even though kander ad means being bluntly honest. He says, even though Candor is vital to winning. It is hard and time consuming to instill in any group, no matter what size hard, because you’re fighting human nature and intrenched an organizational behaviour and it’s time-consuming as in years and years at GE, it took us close to a decade to use Candor as a matter Of course – and it was by no means Universal Universal after 20, what’s he saying do your best to insist on Candor in the workplace move number for only hire people that share your values or ethics. You don’t even come to work hating, all the employees, you just don’t. business coach  I’Ve done this before early on in my career, very profitable company called DJ connection.com and I virtually hated every single person that work there. That day that I didn’t agree with their values. I didn’t agree with their reasons for doing what they do. I didn’t agree with her ethics. I didn’t agree with their jokes. I didn’t agree with their Tire. business coach  I just didn’t agree with him. I did not like them. White people shouldn’t you like everybody. I thought you were supposed to like everybody and not judge everybody. Okay, here’s the thing, God has a plan for him, but I don’t so. business coach  The thing is: if someone doesn’t share your values, are ethics quit hanging out with them? It’S not like public school, where your friends are chosen for you, because you’re in their class, you get the choose your own, a business for crying out loud. So do what you have to do. Tony hsieh! This is the CEO of Zappa. This is the CEO of Zappos. business coach  He says we believe that it’s really important to come up with core values that you can commit to invite commit. business coach  We mean that you are willing to hire and Fire based on pieces. One more time is it. We believe that it’s really important to come up with core values that you can commit to. If I commit, you mean that you’re really that you’re that you’re willing to hire and Fire based on that’s the most happy place in the world to work. It’S Zappa’s, you know Lee Cockrell, the former Executive. business coach  Vice President, business coach  Walt Disney World Resorts the man who used to manage 40,000 people that came to visit the mouse hello, everybody that place he said Disney World will be the happiest place to work, or else that’s Lee cockrell’s, I’m just telling you you need to hire people business coach  That share your values or ethics move number five and they have two more months. I got to take my daughter to youth group only two more minutes new number to this number 5 fire negative people when it is convenient for you, T business coach  exaco Fire, negative people when it’s convenient for you, you mean that you would hire somebody in your mind and then Not tell them until the timing was right for you, you mean that you and actually go through the rigmarole, the false kindness, the whatever it is to be S Buffet needed to keep somebody employed for another month. business coach  Even after you decide if you were going to mentally fire them absolutely, I would why, because the business exist to serve you, your the business owner and there’s no need for you to fire somebody the moment that you know you need to fire them. So you ruin your weekend, you ruined our anniversary, you miss your kid’s birthday party or you missed out on life just because you can’t emotionally stand the thought of having a bad person on your team for another weekend. business coach  Finally, and finally, finally, this just in from our home office we’re broadcasting Day from the man cave where occasion you might hear who’s in the background or a chicken or some other animal sound is publicly hang if necessary. Will I what I mean is Jack Welch? The former CEO of GE once wrote this and I’m going to read it kind of an epic voice. Cuz, I believe when he wrote itty was really passionate. business coach   It was thinking deeply. He wants it. He said public hangings are teaching moments, every company has to do it. A teaching moment is worth a thousand CEO speeches. Ceos can talk and blab each day about culture, but the employees all know who the jerks are. business coach  They could name the jokes for you. It’S just cultural people, just don’t want to do it. Jack Welch, the CEO, who grew GE by 4000 per cent when he took over, they were barely growing in a hole. I mean drivers, listen, I’m teaching you! The six moves. business coach  The six moves, the six steps for confronting your employee number one ask yourself: did they not know what to do or do they choose not to do it step, never to attack the issue, not the person, if possible text, not the person. business coach  Okay, move. Number 3 right that person up if they chose not to do it right, I’m up, business coach  I’m up just write it up right them up, get out that right up. She ting.com winners, king.com and clean up stepping before only hire people that share your values or ethics. If they do not share your values, Epix put them put, get them out of here. Do not hire people that you do not like come on. It’S not public school public school. You have to sit by a person you don’t like, and your parents decide to carpool and you’re just stuck with and I enjoying this. business coach  You know you’re at your parents, sign up for the soccer team cuz your dad works for his Dad or not, and now all the sudden you got to hang out. This is not that this is your life design, the life you want or live the life. You don’t want by default. Ok, Google people when it is convenient for you, don’t fire them at the first sign that you need to fire him. business coach  Don’T just look him in the eye with the evil rooster. I have chickens, Ivan’s kind of a rooster analogy, but don’t know just make that crazy. You know rooster what around run around your chicken area, rent run on your hands and as soon as they get irritated by a human or another chicken or anything band mediately. business coach  They just immediately start bouncing on all that would threaten them, but you got to be more like a duck like a duck. You know it’s like below the water. business coach  Your feet are peeling below the water. Your feet are apartments above the water above the water. You can be my man, you can be call, you can become publicly hang if necessary, if somebody is absolutely and Bad Apple, they’re, terrible they’re, a culture killed. T business coach  hose are cultural killer, they’re, just destroying your office with dissention and negativity, fire them and until every single human. You come in contact with why you fired them, bring it up all the time you don’t get a picture of them. Put it on the wall. I don’t care, let everybody know person was fired for being a jerk and that’s why they were fired. business coach  My name is Click Clark and I like to answer your questions. If you have any business questions at all, you can email me to info at thrive15 comets info at thrive15 and until next time again this was six steps for confronting during Flu. business coach   Has all the ways to think that I found myself a cheerleader. She is always right there when I need them for cheerleader. business coach   She is always right there when I need youwelcome to the Thrive time, show its business school without the BS Google Doodle. All yes Thrive. Nation. business coach  Welcome back to the conversation, we have a quick podcast here for you today, quick edition of the DriveTime show, because I am on the way to take my incredible daughter to her incredible youth group or she will stay away from incredible young men, because she’s incredible lady And she can’t date until she’s, 37 or 42, something responsible like that at the age of 13, I’m just making sure that she avoids men, because we as a man, we know what men are up to and sent you a question from a thriver thriver asked a Question, how do I confront my employees? How do I confront my employees and so we’re going to get into that? I’M going to teach you the six steps for confronting employees and step number one coming in hot is: ask yourself: did they not know what to do or did they choose not to do it again? business coach  Ask yourself: did they not know what to do, or did they choose not to do it now? It’S somebody’s just check, as example, there’s a checklist to clean the bathroom, and this happens a lot in the different businesses that I run. business coach  You give someone a checklist for cleaning the bathroom, you go into the bathroom and it looks like you’re walking into the the surface of Dagobah. business coach  You know that’s where your lives and it looks nasty, and so you know you’ve told the person, and you know your talk to you about it, and so you realize this person chose not to do it. So what you do is you use the set number to you attack the issue, not the person. I can you attack the issue and not the person, so I that I mean you need to walk up to the person or you can run up to them. I mean, I guess would be as if you wanted to Sprint at somebody that would bed by free come out a little bit, but you want to get there quickly, business coach  but not too quick, but you want to walk up to him or skip to Hummer. I really upset how you get there. I don’t care if you have a moped over there. If you get a bike over there just get and what you do is you say person, humans, call it a Carl. You say: Carl, hey. business coach  Here’S the deal the bathroom to definitely not clean. I know that. I know that you knew do you need to clean the bathroom, and so I’m not attacking you. But I’m saying the bathroom is nasty and I know you can do better than that. business coach  So stop making the bathroom not clean, and you won’t use the kick and hug message. So that was the kick part in some people. Just can’t handle you being direct there, just ignore it and then what you do is you say you know what business coach  Carl you’re a great American and I’ve never questioned your American is improving one moment. business coach  That’S what you do then step 3 you’re right the person up if they chose not to it. If they did choose not to do it, don’t ask them if they chose to do it or didn’t you ask yourself, did they choose not to do it or did they not know, and then what you do is you write the person up if they chose not To do it so if they just simply decided what what are the stars didn’t align themselves, you I’m not motivated Unitas. business coach   I don’t have to do it. Do what you do with your ride him up. Can you get your little write-up sheet? If you don’t have a ride up sheet contact, Winters king.com, that’s Winters, king.com sav-a-step here, because I’m going to give you their phone number and I can’t make commissions for referring them. Even though I’ve asked I’m not. I’Ve tried to get commissions when I can’t Winters can give a call at 918-494-6868 918-494-6868 reach those guys they represent. Joel Osteen TD, Jakes, they’re sort of a big deal reach out to those guys. business coach  They will give you the knowledge or not going to get in college. The specific documents needed to write a homie up – and I say ride home because I’m sure we never heard of a woman in the women are great the guys they have to have psychological problems. business coach  So you write the person up and he have a rule in your handbook. You say you know. If you have a ride, you up 3 times, you’re gone, alright you’ll be 18 x, you’re gone. I write you up just come up with a rule and your handbook. business coach  Okay, so step number one ask yourself that the person did not know what to do or do they choose not to do it attack the issue. Not the problem. Move number 3 right the person up if they chose not to do it and move number for only. business coach  I are people that share your values or ethics Jack Welch. You know this is the number one CEO of all-time. Arguably in American history, he wants wrote. He said even though kander ad means being bluntly honest. business coach  He says, even though Candor is vital to winning. It is hard and time consuming to instill in any group, no matter what size hard, business coach  because you’re fighting human nature and intrenched an organizational behaviour and it’s time-consuming as in years and years at GE, it took us close to a decade to use Candor as a matter Of course – and it was by no means Universal Universal after 20, what’s he saying do your best to insist on Candor in the workplace move number for only hire people that share your values or ethics. You don’t even come to work hating, all the employees, you just don’t. I’Ve done this before early on in my career, very profitable company called DJ connection.com and I virtually hated every single person that work there. That day that I didn’t agree with their values. I didn’t agree with their reasons for doing what they do. I didn’t agree with her ethics. I didn’t agree with their jokes. I didn’t agree with their Tire. I just didn’t agree with him. I did not like them. White people shouldn’t you like everybody. I thought you were supposed to like everybody and not judge everybody. Okay, here’s the thing, God has a plan for him, but I don’t so. The thing is: if someone doesn’t share your values, are ethics quit hanging out with them? It’S not like public school, where your friends are chosen for you, because you’re in their class, you get the choose your own, a business for crying out loud. So do what you have to do. Tony hsieh! This is the CEO of Zappa. This is the CEO of Zappos. He says we believe that it’s really important to come up with core values that you can commit to invite commit. We mean that you are willing to hire and Fire based on pieces. One more time is it. We believe that it’s really important to come up with core values that you can commit to. If I commit, you mean that you’re really that you’re that you’re willing to hire and Fire based on that’s the most happy place in the world to work. It’S Zappa’s, you know Lee Cockrell, the former Executive. Vice President, Walt Disney World Resorts the man who used to manage 40,000 people that came to visit the mouse hello, everybody that place he said Disney World will be the happiest place to work, or else that’s Lee cockrell’s, I’m just telling you you need to hire people That share your values or ethics move number five and they have two more months. I got to take my daughter to youth group only two more minutes new number to this number 5 fire negative people when it is convenient for you, Texaco Fire, negative people when it’s convenient for you, you mean that you would hire somebody in your mind and then Not tell them until if the timing was right for you, you mean that you and actually go through the rigmarole, the false kindness, the whatever it is to be S Buffet needed to keep somebody employed for another month. Even after you decide if you were going to mentally fire them absolutely, I would why, because the business exist to serve you, your the business owner and there’s no need for you to fire. Somebody at the moment that you know you need to fire them, so you ruin your weekend. You ruined our anniversary, you miss your kid’s birthday party or you missed out on life just because you can’t emotionally stand the thought of having a bad person on your team for another weekend and finally, and finally, finally, this just in from our home office, we’re broadcasting Day from the man cave, where occasion you might hear who’s in the background or a chicken or some other animal sound is publicly hang if necessary. Will I what I mean is Jack Welch? The former CEO of GE once wrote this and I’m going to read it kind of an epic voice. Cuz, I believe when he wrote itty was really passionate. It was thinking deeply. He wants it. He said public hangings are teaching moments, every company has to do it. A teaching moment is worth a thousand CEO speeches. Ceos can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jokes for you. It’S just cultural people, just don’t want to do it. Jack Welch, the CEO, who grew GE by 4000 per cent when he took over, they were barely growing in a hole. I mean drivers, listen, I’m teaching you! The six moves. The six moves, the six steps for confronting your employee number one ask yourself: did they not know what to do or do they choose not to do it step, never to attack the issue, not the person, if possible text, not the person. Okay, move. Number 3 right that person up if they chose not to do it right, I’m up, I’m up just write it up right them up, get out that right up. She ting.com winners, king.com and clean up stepping before only hire people that share your values or ethics. If they do not share your values, Epix put them put, get them out of here. Do not hire people that you do not like come on. It’S not public school public school. You have to sit by a person you don’t like, and your parents decide to carpool and you’re just stuck with and I enjoying this. You know you’re at your parents, sign up for the soccer team cuz your dad works for his Dad or not, and now all the sudden you got to hang out. This is not that this is your life design, the life you want or live the life. You don’t want by default. Ok, Google people when it is convenient for you, don’t fire them at the first sign that you need to fire him. Don’T just look him in the eye with the evil rooster. I have chickens, Ivan’s kind of a rooster analogy, but don’t know just make that crazy. You know rooster what around run around your chicken area, rent run on your hands and as soon as they get irritated by a human or another chicken or anything band mediately. They just immediately start bouncing on all that would threaten them, but you got to be more like a duck like a duck. You know it’s like below the water. Your feet are peeling below the water. Your feet are apartments above the water above the water. You can be my man, you can be call, you can become publicly hang if necessary, if somebody is absolutely and Bad Apple, they’re, terrible they’re, a culture killed. Those are cultural killer, they’re, just destroying your office with dissention and negativity, fire them and until every single human. You come in contact with why you fired them, bring it up all the time you don’t get a picture of them. Put it on the wall. I don’t care, let everybody know person was fired for being a jerk and that’s why they were fired. My name is Click Clark and I like to answer your questions. If you have any business questions at all, you can email me to info at thrive15 comets info at thrive15 and until next time again this was six steps for confronting during Flu. Has all the ways to think that I found myself a cheerleader. She is always right there when I need them for cheerleader. She is always right there. When I need you,

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