Plumbing Service Business | How to Grow a Successful Plumbing Service Business + See Thousands of Success Stories At ThrivetimeShow.com Join Eric Trump At Clay Clark’s Dec. 4-5 Business Conference (Anaheim, California)

Audio Transcription

Transcribed with Cockatoo

(Speaker 6)
Hi, this is Ricky with Axle Service Plumbing. I just want to let you know we had a big win this week. We launched our new website for the first time this week and we had two calls come in the first day that it went out. Two leads that came in. So that was a really big win. I’ve had the website up for over a year and a half and haven’t got any leads at all on it.

(Speaker 6)
This was a big win for the company and for me personally. So I just want to thank Thrive 15 for the great job that they’re doing. Hi, this is Ricky with Axle Service Plumbing. So I just want to thank Thrive 15 for the great job that they’re doing.

(Speaker 2)
Well, Thrive Nation, on today’s show, we have a two for one special here for you. First off, if you’re looking for a service provider, if you’re saying, wow, I am looking for a plumbing company I can trust. You may just find the best plumbing solution you’ve ever heard of. And if you’re looking to grow your business, you may also learn some pro tips on how to grow a successful company. Ricky Hudson, welcome onto The Thrive Time Show. How are you, sir?

(Speaker 6)
Hey, thanks, Clay. Doing great.

(Speaker 2)
Hey, well, first off, full disclosure, we use you guys often to do plumbing for our businesses. And we’re super happy to hire you guys. You guys do a phenomenal job. But switching gears for a second, how did you guys at actsofserviceplumbing . com, how did you guys first come in contact with us? Do you remember that?

(Speaker 6)
Yeah, it was my brother -in -law. He had a window glass. company and he had told me about you all and said that you were a great company to work with and that he had gained quite a bit of traction just working with you guys.

(Speaker 2)
Now I wanted to ask you because my memory doesn’t fare me super well but I think when we first started working with you and correct me if I’m wrong, but I think you guys hadn’t really generated leads online previously. I think you guys were kind of in that pre -online lead flow. I think that’s kind of where you were before you reached out to us. Is that accurate or am I getting that wrong?

(Speaker 6)
Yeah, that’s pretty accurate. We had a website, but it wasn’t very good. And we weren’t doing any really a lot of Google reviews or doing any Google ads or anything. So we were just kind of floating.

(Speaker 2)
And I believe that, um, you know, you, I think you first came to a business conference. Is that kind of the first interaction you and I had together was, I think you came to one of our workshops.

(Speaker 6)
That is correct.

(Speaker 2)
And how would you describe, I mean, people sometimes come to the workshops because we have, you know, somebody like, uh, the former CMO of Harley Davidson shows up and people get a chance to learn from Ken Schmidt how to turn around a company or they might show up because Tim Tebow is there and they want to learn about the right mindset or they might see an Eric Trump in attendance and they want to learn about the Trump approach to business or Robert Kiyosaki from Rich Dad Poor Dad and they want to learn his perspective. But how would you describe the experience of attending an in -person workshop?

(Speaker 6)
I like it because it’s kind of an intimate setting, and you get to meet the speakers. You can go up and talk to them. They’re very friendly. They’re open to questions, and I’ve never been to really anything like it before, and getting to meet people, and there was the one guy that came up with the fire gun invention, and we were able to get on the ground with him and invest in him. project and just being able to sit there and interact with the other attendees and see how they’re doing. And I built a lot of good relationships over the years, just going to the seminars and meeting different people.

(Speaker 6)
And I even met my chiropractor there, Brett Kasbaum. And he’s still my chiropractor. So I’ve made a lot of good connections there.

(Speaker 2)
And I think you guys met Grillblazer, the founder of grillblazer . com, Bob Healy. I think you met him before he even launched his product. I mean, he’s gone on to be super successful. I think you were at the first one where he was bringing his prototype to the conference. Was that right?

(Speaker 6)
Yes.

(Speaker 2)
And I got one.

(Speaker 6)
Oh, so you’re one of the original guys.

(Speaker 2)
I bought one of his first ones. Yeah, that’s awesome. Now, OK, so now I want to ask you this here.

(Speaker 45)
As far as a plumbing service, tell us about all the services that you guys provide at actsofserviceplumbing .

(Speaker 6)
com. We do anything from residential plumbing to replacing garbage disposals, faucets, hot water tanks, tankless units, work on sprinkler systems, Anything around the house we can work on, we can fix it or replace it. We also work with commercial companies. We do all of Hideaway Pizza’s plumbing for them.

(Speaker 2)
We put in several tankless systems for them for their commercial buildings, work for several local restaurants. So you guys do plumbing of all kinds, and I believe your sons work with you today, right?

(Speaker 6)
It’s a family business? Yes, I have two of my sons that are in the business with me, and that’s going really good.

(Speaker 2)
We have a exit strategy already designed to where when I hit a certain time, then they’re going to take over the company and it’ll keep going. Now, again, full disclosure, I mean, we do utilize your plumbing services from time to time, and we’re super happy with the services there.

(Speaker 6)
Could you talk about the impact that initial business coaching was able to make on your business for anybody out there that is, you know, we always talk to people that are plumbers and doctors and dentists, and they’re like, hey, you know, what kind of impact did the conference in conjunction with the coaching make on your business? It made a tremendous amount of impact, because we didn’t really know, like, the impact of getting the Google reviews until we had come to one of your conferences and started interacting with the coach. We didn’t really know the importance of having a really great website. We had someone just design it, and it was just out there, and when we came with you guys, you guys redid it for us. changed the whole look of the webpage and actually started kind of monitoring it for us to make sure it was always running and running good. We also didn’t know about looking at our numbers and how to really dive into the numbers until we started working with the coaches.

(Speaker 6)
And we found out how to look, see if we’re profitable, see if we’re making the right changes or not. And then just how to do the interviews. We’re doing just in individual interviews, and then we went to group interviews, and that was just. a big change for the company. We, instead of wasting our time just doing one individual person at a time, we just bring in a whole group of people, sort through them real quick, and pick two or three that we wanted to follow up with, and that just really helped us to save a lot of time. And then after we had been with you several years, I was actually able to take two and a half weeks off and go with my wife on a nice belated honeymoon that we never really got to have, and go down to Costa Rica and spend two and a half weeks down there.

(Speaker 6)
And the company ran while I was gone.

(Speaker 2)
And that was all because of what we learned from you all. Now, drilling into that a little bit here with the limited time we have, and again, I encourage everybody, if you’re in the Tulsa area and you’re looking for a plumbing service you can trust, you know, one of the great things about the conference is we meet people, most of the clients we work with are not in Tulsa, you know, but occasionally we get to meet people like you that are in Tulsa and we get an opportunity to use your services at actsofserviceplumbing . com, great website, actsofserviceplumbing . com, great company there. Um, you know, having a weekly meeting, I think that is a super important thing. Um, because I think a lot of entrepreneurs, you know, we’re so busy.

(Speaker 2)
We’re so perpetually bombarded with urgent demands. Ricky, we have so many things that are urgent upon us. We’re always doing a job. We’re always processing an invoice. We’re always calling somebody back.

(Speaker 44)
Could you talk about just the importance of having that weekly meeting and then really drilling down and developing those new habits and those new routines, just that weekly meeting and drilling down and developing those habits and routines?

(Speaker 6)
Yes.

(Speaker 33)
Just having that face -to -face conversation once a week, it helps keep you accountable and helps keep you on track because they’re going to get you there.

(Speaker 6)
to do. They’re going to say, okay, I need you to do this. I need you to look at your numbers, look at how you’re doing. Are you increasing your profits or are you going down? And just having that accountability has made a tremendous impact. It helped us develop, you know, different aspects of the company, who’s going to be in charge of what, because as an owner, you tend to want to just do everything, wear all the hats.

(Speaker 6)
And eventually, you have to just get to the point where you say, okay, you take care of this, Michael, Casey, you take care of this, and I’m trusting you guys. And we set up systems through the whole process of how things should be done so that we’re not just throwing rocks in the river and hoping, you know, we hit the right mark. We just drilled it down to where this is our goals. This is where we want to be at in six months, a year, five years, and help us set those goals. And then things have just been so smooth since we started working with the business coach.

(Speaker 2)
And it has made a difference in my life, and it’s made a difference in my kids’ lives because They feel comfortable now as well to be able to take that company over and continue to run it for the next generation. And looking at the numbers, and I know you’ve done a lot of changes, a lot of updates have been made between the time I first met you at that business conference where you met Bob Healy, the founder of the Grill Gun. And Bob’s gone on now to sell. It’s incredible. Bob now has a multi -million dollar company. His company, GrillBlazer .

(Speaker 2)
com, is now a multi -million dollar brand. And he came to that conference with that very first prototype. And I know you guys have never stopped improving the business.

(Speaker 6)
How would you describe where you’re at now versus where you were when we first met at that conference? We were sitting, you know, financially I think we were sitting around $400 ,000 and this last year we did $1 .2 million. So the company has continued to grow and increase. We’ve set to where we have set up the bar really high with our guys to where they have to meet a certain standard. Another thing that they had taught us about was production pay, you know, paying them based on how they’re performing and not just getting them an hourly dollar a month and they have no motivation to increase.

(Speaker 2)
And so that was, it really helped us to set a standard for our own team so that they’re reaching higher and higher all the time trying to get to that next level so they can get a pay increase and be a better provider for their families. Now, we’re off to a good start here in February of this year, and you guys are rocking and rolling. And for anybody out there who’s in the Tulsa area that’s looking for a plumber they can trust, in the closing couple of minutes we have here, could you tell us about your service and what makes your plumbing service different than your competition? Because again, somebody right now, they’re probably needing a plumber. We’ll be calling you about a renovation we’re doing.

(Speaker 20)
That’s actsofserviceplumbing .

(Speaker 2)
com. What separates actsofserviceplumbing .

(Speaker 6)
com from the great competition that you have in the Tulsa, Oklahoma area? One of the things we do is we give amazing warranties whenever we do work. And we also give upfront pricing before we ever pick up a wrench. The customer is not going to be surprised. things don’t go the way we thought they were and it takes us a little longer. We’re not going to charge them extra.

(Speaker 6)
We gave them the price up front. That’s what it is. We lock it in. They don’t have to worry about that price ever going up. We put on shoe covers. We put down protective material on the floors to protect their house, take care of it like it’s our own.

(Speaker 6)
We stand behind our work so that if something does go wrong, they know that we’re going to take care of it. And we always send them a text message on the way so they know exactly when we’re heading that way. So they don’t have to wonder, is this guy ever going to show up or not? And we keep our word. We’re there on time and provide great, outstanding service. And all of our guys have been there around four years.

(Speaker 6)
So we have great stability with our guys. Somebody wants the same technician, they can always ask for the same guy. They’ll get the same guy and build a good rapport with them. And we use the best materials on the market. We don’t get cheap stuff.

(Speaker 2)
We use the best stuff so that they’re getting the best and can get a great warranty whenever we do any repairs or installs for them. Well, final question I have here for you. Again, most of our listeners are not in Tulsa, Oklahoma. And a lot of our listeners will probably run into you at our next in -person workshop. They might see you at the workshop.

(Speaker 6)
But for anybody who won’t get a chance to shake your hand or see you in person, how would be, I guess, the best 30 – or 60 -second way to describe the impact that hiring a business coach had on your business? Well, like I said before, it was just life -changing. When you try to do things on your own, you’re not always seeing the big picture. Sometimes you get a narrative. vision and you get so many fires, you’re trying to put out the fires that you don’t realize, okay, I need to be working on the business, not in the business. And you have to get to that point where you can finally turn part of it over to either some of your sons or daughters, if they’re working with you, or some of the employees you trust.

(Speaker 6)
You have to get to that point where you just say, okay, I need to be doing a thousand dollar an hour job and let them do the $100 an hour job. And that was just a big changer for me that made such a difference.

(Speaker 2)
And I would recommend coaching to anybody out there that is thinking about growing their company and getting better and more proficient, and eventually wants to get to a point where you could step away for a month if you wanted to, and the company’s going to run without you being there. Well, I appreciate you so much for carving out time for us today. And I can’t wait to see you at our next in -person workshop. And again, for anybody out there that might have missed that web address there, that’s actsofserviceplumbing . com. That’s Ricky Hudson.

(Speaker 2)
Ricky Hudson, thank you for carving out time for us.

(Speaker 43)
And we’ll see you very soon, sir.

(Speaker 6)
Thanks, Wayne.

(Speaker 43)
Yes, sir. Appreciate you.

(Speaker 42)
Bye -bye.

(Speaker 5)
My name is Josh Wilson. I’m the owner of Living Water Irrigation. So I’ve been working with Thrive since December of 2017. So the biggest changes we’ve seen as a company is First of all, just systematically how we do things, how we present things. Our Google presence is phenomenal. Our website’s a million times better.

(Speaker 5)
And just the overall accountability and the process by which we’re conducting ourselves. So our biggest win since working with Thrive is we have, we literally, March was a record month for us. It was almost twice as much as our biggest month prior to that. In the last, week or so, we’ve closed about $250 ,000 worth of business. It’s time to go dig a bunch of dishes and get it done. but we’ve signed about $250 ,000 worth of business with the relationships we’ve built, the things that they’ve implemented through Victoria and Clay and everybody here at Thrive.

(Speaker 5)
So I would recommend Thrive to other business owners simply because they can point out where flawed and what you need to work on. You just have to be real and honest with yourself on what you need to improve upon. So that would be first and foremost. And the other, the huge reason why I would do it, cause it works.

(Speaker 2)
It actually, everything that they said when we came in for our initial meeting to today, absolutely positively has been accomplished. Drive Nation on today’s show. We’re answering, answering a question from a listener while also teaching something that we probably don’t teach enough on the show. And that is managing humans. You know, it’s getting people to do what they’re supposed to do. So if you own a copy of the Boom Book, or maybe you don’t, you can download, John, I believe if you go right now to the Thrive Time Show website and you click on the podcast button, I believe in the right column you can download all of my e -books.

(Speaker 2)
Am I correct? Okay. So you go there and you can download the book, the Boom Book, and in the Boom Book on page 163 of this edition or on step 10, which is just go to chapter 12 of the Boom Book. You can find it there. I wrote in the book, I wrote here, management consists of your ability to get the members of your team to execute your business plans, systems, and processes with excellence. So what I’m going to do is, Andrew, I’m going to have you jot down on today’s show notes specific areas where I get crazy, massive amounts of pushback on a daily basis.

(Speaker 2)
The employees who work for me, for the Elephant in the Room Men’s Grooming Lounge, have to do a great job. And let’s define that. They have to be on time. We’ll just start there. I want to get your take on this, John. It’s work at the Elephant in the Room Men’s Grooming Lounge.

(Speaker 2)
We have 4 ,000 domestic employees. pay a membership fee to get their hair cut. We have about 1 ,000 in Oklahoma City. And, John, your haircut’s scheduled at 11 .30.

(Speaker 12)
One of our clients has an appointment scheduled at 11 .30.

(Speaker 8)
How late can we be before the customer gets upset?

(Speaker 2)
One minute. I mean, yeah, it’s one to five minutes. So the appointment’s scheduled at 11 .30, right?

(Speaker 8)
Yep.

(Speaker 41)
And the stylist, the grooming professional is running late, not cutting hair, but just running late to work.

(Speaker 2)
How long can you and I put up with that before the customer takes their money, aka their vote, to a competitor?

(Speaker 40)
I’d say probably the second time somebody is late to a haircut, the customer is no longer going to be a customer of ours.

(Speaker 2)
Interesting. So you’re saying that we have to be on time. Right. So how do you get people to be on time, John? Because you do a great job managing the team of dozens of dozens of ladies.

(Speaker 8)
How do you convince them to be on time?

(Speaker 2)
Well, one, you’ve got to write up, reprimand when it doesn’t happen. You want to make sure that they know the expectations to be there on time. But two is also have them get there earlier than they’re supposed to, knowing full well that they’re not going to get there on time. A little notable quotable. You can get a tattoo of this if you want. Without friction, your success is a fiction.

(Speaker 2)
So without friction, your success is a fiction. What do I mean by that? I mean by, John, what happens if, it just happened this week, and again, we release these shows months after we record them. True.

(Speaker 39)
But just on this Monday, you had to release somebody.

(Speaker 22)
And we’ll say, we don’t know what gender they were.

(Speaker 8)
We had to release somebody, it could be a man, could be a woman.

(Speaker 2)
Okay.

(Speaker 37)
But we had to encourage said human to go ahead and go work somewhere else.

(Speaker 39)
Oh, yes.

(Speaker 2)
Why?

(Speaker 12)
They were not a good fit for us, meaning They couldn’t do their core task at the level of excellence that we needed. And specifically, they couldn’t be on time. am I correct? Right.

(Speaker 8)
Over and over and over.

(Speaker 2)
Yeah. It couldn’t be on time for the training.

(Speaker 8)
Yeah. And it’s always like something else.

(Speaker 38)
So when you talk to somebody, it’s always like they need something else, whether it’s, you know, more training, more tools, more this, more that.

(Speaker 12)
And so eventually, like you just have to just realize that this person’s always going to be that way.

(Speaker 2)
And it’s just better off for them to go find those things that they claim they need somewhere else. Now, is it shocking to you that this person, regardless of how old they are, regardless of where they’re from or how much experience they have, They have moved around quite a bit from job to job when talking to the person and they’ve had a hard time finding a boss. Is it interesting to you that people tend to be job hoppers if they can’t be on time?

(Speaker 22)
It doesn’t shock me because typically when you’re a crazy person in one area, you don’t just let your crazy out in one job.

(Speaker 5)
It just kind of bleeds into all areas of your life. Everywhere, yeah.

(Speaker 37)
It’s like crazy people going to crazy, you know?

(Speaker 2)
That’s true.

(Speaker 36)
But think about this, Josh Wilson.

(Speaker 2)
You have a team of people at Living Water Irrigation. Have I muted you?

(Speaker 35)
There you are.

(Speaker 2)
Yes, sir. Hey, we’re in.

(Speaker 5)
OK.

(Speaker 2)
So you have a team of people at Living Water Irrigation. Yes, sir.

(Speaker 35)
And you have crews.

(Speaker 2)
And you have a bilingual crew, am I correct?

(Speaker 8)
Oh, we do. Yeah. And you have to get your – Hispanic is impeccable, Mr. Cohen. You have to get your employees to be on time. That is correct. They’re not on time, and you let the employee get away with it a lot.

(Speaker 8)
What would happen by default to living water irrigation if you were over time to let it drift? We’d be out of business. Interesting. Hey, I’m Ryan Wimpey. I’m originally from Tulsa, born and raised here. I went to a small private liberal arts college and got a degree in business and I didn’t learn anything like they’re teaching here.

(Speaker 8)
I didn’t learn linear workflows. I learned stuff that I’m not using and I haven’t been using for the last nine years. So what they’re teaching here is actually way better than what I got at business school. And I went what? actually ranked as a very good business school. The linear workflow, the linear workflow for us and getting everything out on paper and documented is really important.

(Speaker 8)
We have workflows that are kind of all over the place. Having linear workflow and seeing that mapped out on multiple different boards is pretty awesome. That’s really helpful for me. The atmosphere here is awesome.

(Speaker 10)
I definitely just stared at the walls figuring out how to make my facility look like this place.

(Speaker 8)
This place rocks. It’s invigorating. The walls are super, it’s just very cool. The atmosphere is cool. The people are nice. It’s a pretty cool place to be.

(Speaker 8)
Very good learning atmosphere. I literally want to model it and steal everything that’s here at this facility, and basically create it just on our business side. I’m Rachel with Tip Top K9, and we just want to give a huge thank you to Clay and Vanessa Clark. Hey, guys. I’m Ryan with Tip Top K9. Just want to say a big thank you to Thrive 15.

(Speaker 10)
Thank you to Make Your Life Epic. We love you guys. We appreciate you and really just appreciate how far you’ve taken us. This is our old house. This is where we used to live a few years ago. This is our old neighborhood.

(Speaker 3)
So this is my old van and our old school marketing.

(Speaker 8)
And this is our old team. And by team, I mean it’s me and another guy. This is our new house with our new neighborhood. This is our new van with our new marketing, and this is our new team. We went from four to 14, and I took this beautiful photo. We worked with several different business coaches in the past, and they were all about helping Ryan sell better and just teaching sales, which is awesome, but Ryan is a really great salesman, so we didn’t need that.

(Speaker 10)
We needed somebody to help us get everything that was in his head out into

(Speaker 34)
systems, into manuals and scripts, and actually build a team.

(Speaker 9)
So now that we have systems in place, we’ve gone from one to 10 locations in only a year. In October 2016, we grossed 13 grand for the whole month. Right now, it’s 2018, the month of October.

(Speaker 29)
It’s only the 22nd.

(Speaker 9)
We’ve already grossed a little over 50 grand for the whole month, and we still have time to go. We’re just thankful for you, thankful for Thrive and your mentorship, and we’re really thankful that you guys have helped us to grow a business that we run now instead of the business running us.

(Speaker 5)
Just thank you, thank you, thank you, tens of thousands. So we really just want to thank you, Clay, and thank you, Vanessa, for everything you’ve done, everything you’ve helped us with.

(Speaker 33)
We love you guys.

(Speaker 32)
Clay, my honor, my honor to be on your show, and thank you for all you do.

(Speaker 1)
I hear. The ripple effects from you are good ripple effects. You know what I mean? People rave about what they learn from you. So congratulations. Resources they have for specific business questions.

(Speaker 1)
It’s all been really incredible. It’s been a great experience. So I’d recommend it to anybody I’m Amy Cheney my husband and I I are owners of Chaney Construction here in Pampa, Texas. And I was a little skeptical at first because my husband’s tried to do things like this before. But once I was able to speak with Clay myself, I thought we need to give this a chance.

(Speaker 1)
So we were able to determine that the savings that we have from the decision that we made each month is going to be roughly about $2 ,000 a week, so that’s about $8 ,000 a month. Plus we also made the decision to get rid of a billboard that hadn’t really brought us any business, and that was another $475 a month. So we’re looking at $8 ,500 a month, and that’s a really big deal. So my first thoughts when Clay introduced us to the weekly Know Your Numbers system was, No big deal. We don’t need to do that. We have a secretary that’s an amazing QuickBooks person and so she enters all of that stuff every single day for us.

(Speaker 1)
So we don’t need to do that ourselves. QuickBooks will pull a report. That’s all we need. We don’t need anything else. There’s no sense in me double duty. You know, Clay, do you understand how many transactions are in our bank statement every single month?

(Speaker 1)
It would take me forever to do. And so very resistant because I thought we already know our numbers. We already have everything into QuickBooks and we already know what we need to know and we can pull a report to provide you with that information. So some of the struggles and being able to complete this action item were getting the want to do it. Once I actually decided, okay, Clay, you can stop asking me. I’m actually going to sit down and do this every single week, and actually got through it, that was it. Like, I’ve made that commitment.

(Speaker 1)
It takes me maybe 20 minutes on, you know, every Saturday morning to go in and do the previous weeks. Now that I’ve been doing it for a while, I’m kind of on a roll, and so it’s it a lot easier. So one of the things we discovered when we started looking at the money this closely was that My husband doesn’t want to know the numbers, first of all. He pays good money to have someone do that for him because he just doesn’t want to know. It’s not his thing.

(Speaker 1)
And so, I had worked for an accountant previous to this, so that’s kind of my thing. So for him to be able to sit down and take a look and see some of the things we’re spending money on that he probably didn’t even realize or to realize how much we’ve been paying some employees that were not operating as A -players. And that was the big eye -opener for my husband. But when he saw the numbers of what we were paying in payroll expenses for two team members that were not operating as A -players and hadn’t been for quite some time, that was a huge eye -opener for him. And he realized that he needed to take that emotion out of that decision and make it a business decision. It’s accountability for your secretary as well, or your bookkeeper, whoever does your books, especially if it’s not yourself.

(Speaker 1)
Because if you’ve not ever had anybody embezzle money from you, then you’re very fortunate. So it’s really good to have that accountability. We’ve had that happen in the past to us, and so my secretary actually even came back to me and said, hey, Amy, I really appreciate that you’re doing this now, because now at the end of the month, if there’s not any money, then you know exactly where the money’s went. You and Jimmy have known exactly where the money’s gone. So we’re not coming to her going, where’s all our money? Because that’s not a good position for her to be in either.

(Speaker 1)
Like I said, just knowing where your doms are going is a huge deal, and being able to know where to cut back from, that’s a big deal, but also the accountability for everyone on your team. My name is Danielle Sprick, and I am the founder of D. Sprick Realty Group here in Tulsa, Oklahoma. After being a stay -at -home mom for 12 years, and my three kids started school, and they were in school full -time, I was at a crossroads and trying to decide, what do I want to do? My degree and my background is in education, but after being a mom and staying home and all of that, I just didn’t have a passion for it like I once did. My husband suggested real estate. He’s a home builder, so real estate and home building go hand in hand, and we just rolled with it.

(Speaker 1)
I love people. I love working with people. I love the building relationships. But one thing that was really difficult for me was the business side of things, the processes and the advertising and marketing. I knew that I did not have what I needed to be successful. make that what it should be.

(Speaker 1)
So I reached out to Clay at that time and he and his team have been extremely instrumental in helping us build our brand, help market our business, our agents, the homes that we represent.

(Speaker 31)
Everything that we do is a direct line from Clay and his team and all that they’ve done for us.

(Speaker 4)
We launched our brokerage, our real estate brokerage, eight months ago. And in that time, we’ve gone from myself and one other agent to just this week, we signed on our 16th agent. We have been blessed with the fact that we right now have just over 10 million in pending transactions. Three years ago, I never would have even imagined that I would be in this role that I’m in today, building a business, having 16 agents. But I have to give credit where credit’s due. And Clay and his team and the business coaching that they’ve offered us has been huge.

(Speaker 4)
It’s been instrumental in what we’re doing. Don’t ever limit your vision. When you dream big, big things happen. I started a business because I couldn’t work for anyone else. I do things my way. I do what I think is in the best interest of the patient.

(Speaker 4)
I don’t answer to insurance companies. I don’t answer to large corporate organizations. I answer to my patient and that’s it. My thought when I opened my clinic was I can do this all myself. I don’t need additional outside help in many ways. I mean, I went to medical school.

(Speaker 4)
I can figure this out. But it was a very, very steep learning curve. Within the first six months of opening my clinic, I had a $63 ,000 embezzlement.

(Speaker 21)
I lost multiple employees.

(Speaker 9)
Clay helped us weather the storm of some of the things that are just a lot of people experience, especially in the medical world.

(Speaker 3)
He was instrumental in helping with a specific written business plan. He’s been instrumental in hiring good quality employees, using the processes that he outlines for getting in good talent, which is extremely difficult. He helped me in securing the business loans. He helped me with web development and search engine optimization. We’ve been able to really keep a steady stream of clients coming in because they found us on the web. With everything that I encountered, everything that I experienced, I quickly learned it is worth every penny to have someone in your team that can walk you through and even avoid some of the pitfalls that are almost invariable in starting your own business.

(Speaker 3)
I’m Dr. Chad Edwards and I own Revolution Health and Wellness Clinic. What I’ve seen from Clay and his group at Thrive is they’ll give you a simple system and it’s the simple systems are the ones that people can wrap their brain around. They’re the ones that people can work with on a day -to -day basis. Hi there, my name is Stephanie Pipkin. I am 24 years old and I own Black River Falls Cleaning Services. We opened in April of 2019 and it is now mid -June of 2020.

(Speaker 3)
So I wanted to talk today about the success and growth I have achieved by implementing the Proven Path with Clay Clark’s team and my business coach, Luke, from Thrive Time. It has been insane, to say the least. I started working with them in mid -February of this year, so we’re about four months in of working together, and it has completely transformed my business in pretty much every facet. So I’m gonna check my notes here. So in four months, my leads have tripled. I was getting probably like two leads a week.

(Speaker 3)
Now I’m getting more in the like 10 to 15 leads a week. I have doubled my number of employees. I’m now hitting the highest revenue weeks in the history of the company, week to week it seems like. We went from about six appointments today as our highest in February to now 14 to 15 appointments a day. hiring quality employees has become much simpler and less stressful by using their systems for hiring. Um, I typically only get maybe two complaints a month if that, and everybody shows up to work.

(Speaker 3)
I just have really high quality employees now, especially in something people typically consider a high turnover type of work, you know, cleaning houses, cleaning businesses. Um, I have amazing employees now and I get rid of the ones who are not so amazing and bring on new ones because they’re group interviews and interviewing every single week. It’s just been great and I don’t waste as much time on low -quality candidates anymore. And your coach will hold you accountable, which I love. Again, the tough love is really great.

(Speaker 3)
Luke’s like a stern father figure, but he’s also nice, but also stern when he needs to be when I’m being lazy and not doing the things that I know I need to do because I don’t want to do them. So that’s just great. Worth every penny. I’d pay him a million dollars a month if I can, and maybe someday I’ll be able to, but I would just say go for it. If it seems like a good fit, just go for it. Do what they say, even if you think it’s stupid or ridiculous, just do what they say because it’ll work.

(Speaker 3)
You know, people, when they look at my business, you know, people in my town, they think I’m lucky. They think I’m just, you know, things just happen for me. And you know, maybe I am lucky, but it has a lot to do with hard work and, you know, perseverance and, you know, work until you cry sometimes. That’s just being an entrepreneur, which if you’re a business owner, you understand that.

(Speaker 9)
But it’s having these systems in place of, you know, of course I’m going to be successful. It’s an absolute because I have all this stuff in the background happening. And I have Luke and Clay and everybody on their team working really hard to make sure that I’m a success. And I can tell that they are just so excited every single week when I’m having all these wins and things like that. They’re so excited for me. So it just, it’s the best thing ever and I would suggest to anybody to work with them.

(Speaker 9)
So, sorry for the long -winded reply, but I just had so much to say, and I could go on for hours probably about how amazing they are. But thank you to Clay and Luke and the entire team there, everything you guys have done for me, and I am so excited to continue to work with you for years to come.

(Speaker 30)
Thanks so much for watching. My saying is, if it’s important to you, hire a coach.

(Speaker 16)
And I think that’s one of the reasons people are not successful is they, you know, they eat a cheeseburger instead of hiring a coach.

(Speaker 2)
You know what I mean?

(Speaker 16)
And so my coach pushes me. They’re younger than me. They push harder.

(Speaker 2)
They’re trained.

(Speaker 9)
And as my rich dad always said, you know, amateurs don’t have a coach, but professionals always have coaches.

(Speaker 12)
In a Fox 23 television exclusive, a local company is taking small businesses to new leaps and bounds by linking them up with world -class education from millionaires, moguls, and everyday success stories.

(Speaker 17)
Fox 23 Sharon Phillips is live downtown on why it could have a big impact on our local economy.

(Speaker 9)
It’s already changing the face of small business right here in Tulsa. We have to determine that we’re going to live before we die. One quick glance at this wall, and it’s clear that CEO Clay Clark knows what he’s talking about. Right now, he is one of America’s most sought after business and entrepreneurship coaches. He’s working to teach entrepreneurs specifically what they need to start and grow business. Marketing, sales, PR.

(Speaker 9)
But Clay Clark, man, he is one character.

(Speaker 14)
It’s a good word for character. Yeah, that is it.

(Speaker 29)
Good, driven, smart.

(Speaker 14)
And I’ve never met a guy who was so hyper all the time.

(Speaker 9)
He’s doing so much good. And then I met his mother and she just says, she just lets him be Clay Clark.

(Speaker 17)
I mean, so he’s endorsed by his mother and he’s doing magnificent work.

(Speaker 9)
So it was great meeting you out there and all the people that he surrounds himself with. Clay Clark starts his days at five o ‘clock in the morning. Oh, it’s incredible.

(Speaker 17)
Yeah, he’s like.

(Speaker 28)
machine.

(Speaker 5)
He’s a machine.

(Speaker 11)
I have problems with my company starting at nine o ‘clock. He has hundreds of people showing up at 5 a . m. in Tulsa, Oklahoma. Man, he’s a leader of a leader. He’s a fantastic young man.

(Speaker 27)
No, he is.

(Speaker 3)
Clay Clark is here somewhere.

(Speaker 5)
Where’s my buddy Clay?

(Speaker 7)
Clay’s the greatest. I met his goats today. I met his dogs. I met his chickens. I saw his compound. He’s like the greatest guy.

(Speaker 7)
I ran from his goats, his chickens, his dogs. So this guy’s like the greatest marketer you’ve ever seen, right? His entire life, Clay Clark, his entire life is marketing. Four thousand percent from February to February. Now, I can better that. OK, Clay, I don’t think you know this.

(Speaker 9)
I don’t think you know this. I’m pinching myself.

(Speaker 2)
And if I cry, forgive me. In the last two and a half days, We have bettered our entire month of February in the last two and a half days. So, and the phone’s blowing up. Everything’s just blowing up. You’re right. It is like a rocket ship.

(Speaker 2)
So we’re pinching ourselves, actually. I learned at the Academy at King’s Point in New York, acta non verba. Watch what a person does, not what they say. Okay, Aaron Antis, guess who’s joining us for the December 4th and 5th, 2025 Thrive Time Show Business Growth Workshop. Ooh, Santa Claus? No, we will not be joined by Santa Claus, but we will be joined by Eric Trump, the son of the 45th and now 47th President of these United States.

(Speaker 2)
And yes, Amanda Grace will be in the place. And yes, Dr. Stella Manuel will be there so you know it will go well. Yes, we have Mel K in the house.

(Speaker 26)
Pastor Phil and Tammy Hodson -Piller will be

(Speaker 2)
this event at their beautiful church right there in sunny Anaheim, California. Yes, folks, make this a December to remember. Make this a December to remember and join us at the two -day interactive Business Growth Workshops. For over 20 years, folks, I’ve been hosting Business Growth Workshops where we’re going to teach you marketing, sales systems, human resources, accounting, social media marketing, branding, sales training, search engine optimization, accounting, workflow development, financial management, all this and more. How do you get tickets? Go to thrivetimeshow .

(Speaker 25)
com.

(Speaker 2)
Again, how do you get tickets?

(Speaker 21)
Go to thrivetimeshow .

(Speaker 24)
com.

(Speaker 6)
I’m Ron Burgundy.

(Speaker 23)
a promoting from within, marketing, branding, quality control, sales systems, workflow design, workflow mapping, how to build.

(Speaker 2)
I mean, everything that you see, the Trump hotels, the Trump golf courses, all their products, the man who manages Billions of dollars of real estate and thousands of employees is here to teach us how to do it. I mean, who else has been able to create a brand like the Trump brand? I mean, look at it, and this is the man behind the business for the last, pretty much since 2015. He’s been the man behind it, so you’re talking, we’re into nine, going into 10 years of him running it, and we get to tap into that knowledge. That’s gonna be amazing. Now, think about this for a second.

(Speaker 2)
Nothing is over until we decide it is! Was it over when the Germans bombed Pearl Harbor? German? Forget it, he’s rolling. And A over now. VIP ticket now we only have limited seating here with there’s a lot of togetherness and closeness camaraderie so again if you want to get tickets for this event all you have to do is go to thrive timeshow .

(Speaker 23)
com go to thrive timeshow .

(Speaker 12)
com when you go to thrive timeshow .

(Speaker 2)
com you’ll go there you’ll request a ticket boom or if you want to text me if you want a little bit faster service you say i want you to call me right now i just texted my number it’s my cell phone number my personal cell phone number we’ll keep that private between you, between you, me, everybody. We’ll keep that private in anybody. Don’t share that with anybody except for everybody. That’s my private cell phone number. It’s 918 -851 -0102. 918 -851 -0102.

(Speaker 2)
I know we have a lot of Spanish speaking people that attend these conferences. And so to be bilingually sensitive, my cell phone number is 918 -851 -0102. That is not actually bilingual. That’s just saying Juan for a Juan. It’s not the same thing. I think you’re attacking me.

(Speaker 2)
Now, let’s talk about this. know what my business is and make it a household name. You’re going to learn some intricacies of how you can do that. You’re going to learn sales. So many people struggle to sell something. This just in, your business will go to hell if you can’t sell.

(Speaker 2)
So we’re going to teach you sales. We’re going to teach you search engine optimization, how to come up top in the search engine results. We’re going to teach you how to manage people. Aaron, you have managed, no exaggeration, hundreds of people throughout your career and thousands of contractors. Most people struggle with managing people. Why does everybody have to learn how to manage people?

(Speaker 2)
Well, because first of all, people are, you either have great people or you have people who suck. So it could be a challenge, you know, learning how to work with a large group of people and get everybody pulling in the same direction can be a challenge. But if you have the right systems, you have the right processes, and you’re really good at selecting great ones. And we have a process we teach about how to find great people. When you start with the people who have a great attitude, they’re teachable.

(Speaker 22)
they’re driven, all of those things, then you can get those people all pulling in the same direction.

(Speaker 2)
So we’re going to teach you branding, marketing, sales, search engine optimization. We’re going to teach you accounting. We’re going to teach you personal finance, how to manage your finance. We’re going to teach you time management. How do you manage your time? How do you get more done during a typical day?

(Speaker 2)
How do you build an organization if you’re not organized? How do you do organization? How do you build an org chart? Everything that you need to know to start and grow a business will be taught during this two day interactive business workshop. But let me tell you how the format is set up here.

(Speaker 2)
And again, folks, this is a two day interactive 15. Think about this, folks. It’s two days. Each day it starts at 7 a . m. and it goes until 5 p .

(Speaker 2)
m. So from 7 a . m. to 5 p . m. two days, it’s a two day interactive workshop.

(Speaker 2)
The way we do it is we do a 30 minute teaching session and then we break for 15 minutes for a question and answer session. So Aaron, what kind of great stuff stuff happens during that 15 minute question and answer session after every teaching session. I actually think it’s the best part about the workshops because here’s what happens. I’ve been to lots of these things over the years. I’ve paid many thousands of dollars to go to them and you go in there and they talk in vague generalities and they’re constantly upselling you for something trying to get you to buy this thing or that thing or this program or this membership. And you don’t, you leave not getting your very specific questions answered about your business or your employees or what you’re doing on your marketing.

(Speaker 2)
And what’s awesome about this is we literally answer every single question that any person asks. And it’s very specific to what your business is. And what we do is we allow you as the attendee to write your questions on the whiteboard. And then we literally, as you mentioned, we answer every single question on the whiteboard. And then we take a 15 minute break to stretch. And this is also your opportunity to meet some of the great speakers like Pastor Dave Scarlett.

(Speaker 2)
You could meet Mel K. You could meet Amanda Grace. You could meet Dr. Stella Emanuel. You could just grab a coffee. You could find some alone time. You could get lost in the bathroom. You could try to go and get a photo with one of the speakers.

(Speaker 2)
You could try to photobomb a photo where someone else is getting a photo with the speakers. You could go attempt to find your phone, wallet, and your keys. It’s going to be great. And then you’re in the company of hundreds of entrepreneurs. So there’s not a lot of people in America today. In fact, there’s less than 10 million people today, according to U .

(Speaker 2)
S. debt clock that identifies being self -employed. So you have a country with 350 million people. That means you have less than 3 % of our population that’s even self -employed.

(Speaker 21)
So you only have 3 out of every 100 people in America that are self -employed to begin with.

(Speaker 2)
And when Inc. Magazine reports that 96 % of businesses fail by default, By default, you have a 1 out of 1 ,000 chance of succeeding in the game of business. But yet the average client that you and I work with, we can typically double this.

(Speaker 20)
No hyperbole, no exaggeration.

(Speaker 2)
I have thousands of testimonials to back this up. We have thousands of testimonials to back it up. But when you work with a home builder, when I work with a business owner, we can typically double the size of the company within 24 months. And you say double? Yeah, there’s businesses that we have tripled. There’s businesses we’ve grown 8x.

(Speaker 2)
There’s so many examples you can see. at thrive timeshow . com but again this is the most interactive best business workshop on the planet this is objectively the highest rated and most reviewed business workshop on the planet add to that eric trump the man that runs the trump organization you say clay i still i’m not going to get a ticket unless you give me more okay fine we’re going to serve you the same meal both days true story we have we cater in the food and because I keep it simple.

(Speaker 19)
I literally bring in the same food both days for lunch.

(Speaker 2)
Who’s with me? Let’s go. It’s an incredible Mexican restaurant. That’s going to happen. Someone says, I want more. This is not enough.

(Speaker 2)
Give me more. OK. I’m not going to mention their names right now because I’m working on it behind the scenes here. But we just continue to add more and more success stories. So if you’re out there today and you want to change your life, you want to give yourself an incredible gift, You want a life -changing experience. You want to learn how to start and grow a company.

(Speaker 2)
Go to Thrivetimeshow . com.

(Speaker 8)
Go there right now.

(Speaker 18)
Thrivetimeshow .

(Speaker 4)
com.

(Speaker 13)
Request a ticket for the two -day interactive event. Again, the event’s going to be on December 4th and 5th in sunny Anaheim, California. Great weather.

(Speaker 3)
Make this a December to remember.

(Speaker 15)
Eric Trump, the man who leads the Trump Organization. It’s going to be a blasty blast. There’s no upsells.

(Speaker 9)
Aaron, I could not be more excited about this event.

(Speaker 14)
I think it is incredible.

(Speaker 17)
And there’s somebody out there right now, you’re watching and you’re like, but I already signed up for this incredible other program called Smoke Your Way to Thin.

(Speaker 9)
You think that’s going to change your life? I promise you this will be 10 times better than that. It’s like I picked the wrong week to quit smoking. to the two -day interactive Thrive Time Show workshop in beautiful Anaheim, California. I’m Vince Suzuki, also from Sarasota, Florida. You dragged me here.

(Speaker 9)
Yep, I was here in 2018 and it changed my business and I built another business and now I’m here to do it again with this business.

(Speaker 14)
Yeah, I’m a brand strategist and it’s been really easy to go to a lot of events like this and just leave really in your head what to do next. And already there’s the strategic, step -by -step, real -life implementation. that we can do.

(Speaker 17)
I’m very excited that Eric Hump is here, and that is going to be epic.

(Speaker 9)
My name is Erica, and it has been an amazing year. The conference, I’m learning so much. Everything is perfect for me.

(Speaker 14)
Clay Clark, man, he is one character.

(Speaker 17)
That’s a good word for him, character. Yeah, that is it.

(Speaker 14)
Good, driven, smart. And I’ve never met a guy who was so hyper all the time. He’s doing so much good. And then I met his mother and she just says, she just lets him be Clay Clark. I mean, so he’s endorsed by his mother and he’s doing magnificent work. So it was great meeting you out there and all the people that he surrounds himself with.

His Clay Clark starts his days at five o ‘clock in the morning. Oh, it’s incredible. Yeah. He’s, he’s like, he’s, he’s a machine. He’s a machine. Yeah.

But his, you know, I could, I have problems with my company starting at nine o ‘clock. Yes. Hundreds of people showing up at 5 .00 AM in Tulsa, Oklahoma, man, he’s a leader of a leader. He’s a fantastic young man. No, he is. He is.

And it’s, so it’s, it’s, um, you know, for, for the folks that aren’t familiar with you and by a few and far between, I first came across you, gosh, probably 15 years ago, or maybe even 20.

Transcribed with Cockatoo