Clay Clark | Entrepreneur | Staff Motivation 101- How To Keep Your Team Members Engaged

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Audio Transcription

Get ready to enter the Thrivetime Show! We started from the bottom, now we’re here. We started from the bottom and we’ll show you how to get here. We started from the bottom, now we’re here. We started from the bottom, now we’re here. We started from the bottom, now we’re on the top. Teaching you the systems to get what we got. Cullen Dixon’s on the hooks, I’ve written the books. He’s bringing some wisdom and the good looks. As the father of five, that’s where I’mma dive. So if you see my wife and kids, please tell them hi. It’s C and Z up on your radio. And now, three, two, one, here we go! We started from the bottom, now we’re here. Started from the bottom, and that’s what we gotta do. Logan, welcome to my dojo of mojo, my friend. Thanks for having me. Hey, you’re one of the Thriver of the Month winners. And when you won, was your wife pumped? Were you pumped? What was going through your mind when you realized you had more points than any other human? Yeah, anybody that would listen to me was pumped because I was pumped. Awesome. So you were feeling it. Mm-hmm. Well, we’re gonna talk today, I know you have a staff, you have a few guys that work with you in your business. Can you tell the folks at home, though, what kind of business you’re involved in? Yeah, I own a DJ company called Flourify Productions, and we do sound for weddings. So, you have guys you have to keep motivated. And anybody watching this has people they have to keep motivated. And so we’re gonna get into, well, how do you keep them motivated? So first thing I’m gonna write down here for you is we have to cast a vision worth following. Oh, I’m gonna repeat it again though, because that was too, it was too, it was too, I don’t, it just, it didn’t have the whole, like the whole, just that, it’s really easy for me to put it into words. It didn’t have the aura. It didn’t have the, let me try again. You have to cast a vision worth following. There’s very few of these, by the way. Give you an example. Tom’s Shoes. We’re gonna give shoes to millions of kids. Every time we sell a shoe, we’re going to give a shoe to a kid. We’re going to give millions of shoes to kids. Wow. OK, Steve Jobs, we’re going to think differently. We’re going to make remarkably easy to use beautifully designed electronics. We’re going to make it for the first time in the history of humanity that humans who are not nerds can use technology. We’re gonna do it. We’re gonna invent this thing called the personal computer. People are gonna have a computer on their desk, a desktop. People all right. Here’s these bad visions I hear a lot. Well, yes, the business owner. What’s your vision? Well, my wife and I want to make a hundred thousand a year. Well, if I’m an employee, do I care if you want to make a hundred thousand a year? That’s what I’m saying. So you need to go write today your vision. And it better inspire anybody within a walking distance. Because if not, it’s not a good use of your time. What kind of people, by the way, want to work at a job where there is no vision? Carp. Carp. Not the kind of people you want to hire. So let me read this to you, okay? Notable quotable. Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion. Oh, man. Good business leaders create a vision, check, articulate the vision, over and over and over, by the way, passionately own the vision, and relentlessly drive it to completion. The vision becomes bigger than the actual entrepreneur. Your vision had better be so big that you have to be relentless to get it done. It’s from Jack Welch, former CEO of GE. Now, those of you who are in the Judeo-Christian faith, if you’re not, Jack Welch will work for you, but if you are, in Proverbs it talks about where there is no vision, the people perish. The point is, if there’s no vision, people start to drift around. You’ve got to have a vision. This is, in every business that I have ever been asked to do consulting with, this is always a problem. The owner is like, well, our goal is to be the best family doctor in town. If I’m an employee, like, well, I’m going to apply for another job while I’m working. You know what I mean? Now, when you see the companies where they engage their staff and their staff is pumped, that’s an awesome place to be. If there’s a big vision, people will leave a job and they will take less money to go work someplace when the vision’s worth following. People will be, in the case of Jesus, people are willing to work for free at the great risk of their own demise and death Just because they believed in the vision. They’ll work for free They’ll work for less. They’ll work more They don’t need breaks. They don’t get tired. They’re motivated because there’s a vision that’s big without a vision. It’s just sort of the great Kraken McGinn, so let’s say that I’m working for you. Let me tell you a vision. I want you to tell me Here’s the vision clay if you come to work for my DJ company, which is called four or five productions four or five productions I happen to be in the real estate. I own a rent house If you work with me for a year, I will match whatever you put down in the purchase of a rental house I’ll buy it with you and as long as you work with me, you can share in the benefits of it. So you can become a DJ who invests in real estate. You know what I’m saying? So I will teach you how and we’ll buy it together. You can work out all the details later, but you know what I’m saying? Now I’m like, so if you DJ for me for two years, you’re gonna end up having two houses. You DJ for me for three years, you have three houses. Four years, four. By the time you DJ with me for ten years, you’ll have enough passive income you won’t work anymore. Let me show you how. The first rental house we buy, you’ll make this much money a month. You’ll make about a hundred bucks a month. The next rental house, you know, we’re going to make 200 a month, 300 a month. Pretty soon, you’re going to be making, let’s say, 5,000 a month without working, plus you’re building up the value, the equity of those houses. So if you come and DJ for me, you’re going to end up having great passive income and you’re going to have a huge net worth. All right, let’s go DJ. Without a vision though, I perish. Cool? Cool. Second, you have to install a merit-based pay system. Now, let me read, by the way, if Kim Jong-un or any other communists or terrorists or any type of dictators are watching, this is not really the episode for them, but here we go. Notable quotable. Profit and growth are stimulated primarily by customer loyalty. Loyalty is a direct result of customer satisfaction. Satisfaction is largely influenced by the value of services provided to customers. Value is created by satisfied loyal productive employees. What… let me track it here. So one, loyalty is if a customer is happy. Customer’s happy. Okay, that equals loyalty. So if I work for your business, and all of our customers are happy, I’m now more loyal to work at your business. Does that make sense? Why would I be not happy and why would I be not loyal if all of our customers were pissed? Nobody wants to be on a losing team. Okay, so second, you know, satisfaction is largely influenced by the value of the services we provide to customers. So if we’re doing good quality, then it equals happy customers. Why would customers be happy if there is high quality stuff they’re getting? Because they’re getting what they thought they were paying for in the first place. And if both of these are happening, then there’s this wonderful thing called value. Okay, let’s review. So let’s say that… Oh gosh, can I be offensive? Okay, here we go. So if a customer is not happy… This happened last week in my office. Not for Thrive, but for a different project. But the customer wasn’t happy. Why can you take a gander at why my customer wasn’t happy? That was poor quality. Would it bother you if your customer and your person you hired showed up late? Mm-hmm. Mm-hmm. OK. So the customer, you know, let’s review. The customer, and again, I’m sort of new to drawing smiley faces, so work with me on my technology. But if the customer was upset about the quality, who should that irritate? Everybody. But, as an owner, it has to make me, I have to be an enemy of average. It has to make me, I have to have a hate for poor quality. Not a hate for poor people I hate for poor quality not a hate for people who mess up, but I hate for the mess up. Does that make sense? Mm-hmm. So I am like a Yeah, I’m talking about like a White hot nuclear reactor. I’m like, like all the alarms are going off. I am just whoa You did what? So I go to the person. Person. Did you show up late? They said, well, it wasn’t technically late. I mean, the customer really wasn’t that mad. Let me read this email to you, Holmes. Well, that’s just because they’re crazy. You know what else is crazy, Holmes? You’re fired. Why are you fired? Because I’ve warned you three times and you don’t have a job anymore. anymore, you’ve already documented it, but you’re gone. Bam. Now, if I let this unhappy situation grow, so I have unhappy customers due to bad quality, then what happens to my employee loyalty? It goes down because no one wants to be in a losing team. So even though people say you’re so mean that you fired that poor, poor employee who just made a mistake. They wouldn’t want to work there if I wasn’t that way. Isn’t that crazy? So what you have to do is you have to root out any kind of behavior that’s not high quality. So let’s review this. So how do you do that in a way where you’re not constantly running around firing every single person? Here’s what you do. You make a football field. So you make a football field. And you say, all right, this is the game of football. If you go out of bounds, what happens? Plays over. Plays over. So you go out of bounds, what happens? Plays over. You punch a guy in the mouth. After the play, you rip a guy’s helmet off and you punch him in the face. What happens penalty penalty? So you get a penalty here, you know At the play stops, there’s a penalty you run down the field and you do a crane kick and you kick a guy in the nuts You know because he didn’t like it what happens ESPN top ten Okay, you give the fans a middle finger while walking out you say screw the fans penalty You decide not to do interviews after a game. Family. Right? Yeah. And the players of the NFL, which stands for not for long if you don’t follow the rules, okay, but the NFL, the players all say, it’s so mean that they make us do interviews. It’s so mean that we can’t give people the finger. It’s so crazy we can’t hit each other when our helmets are off or injure each other for life. But really, would there even be a league if they didn’t follow the rules? No, so this is the thing. So what you do is just like in football, they have penalties, and your business create the same thing, penalties and rewards. If you win all the time in football and you follow the rules, what kind of rewards are there? The Super Bowl, championship. So you got this nice big old trophy, right? You get this trophy. I don’t know why I made the NBA trophy, but you get a trophy. You win the NBA trophy. Oh, thanks, man. Okay, you get that. But you also get what? So people can give me all sorts of crap about how they’re playing sports for the love of the game. I will say this, anybody who wants to email me and get all frustrated about it’s fine. There’s nobody in their right mind that’s going to play at the NFL level and risk all of the injuries and even be able to afford the surgeries that go with the injuries if they weren’t getting paid millions. Like you can say I would play for free. Really? Like what about when you dislocate your leg? Are you going to just like, well I don’t have any money but I love the game so I’ll just fix it myself. You know what I’m saying? Now, why are our athletes so freakishly good at the pro level? Because they’re getting paid millions of dollars. There’s millions of kids who grow up wanting to do it. If people were like, well, do you hear Bud is playing in the NFL? Who’s Bud? Well, Bud’s a guy who doesn’t really work out very much, but he plays for the love of the game. He doesn’t get paid either. Would anybody want to be in the NFL if they didn’t get paid? Would anybody want to be in the NFL? How about this? Have you noticed how athletes over time have gotten better and better shape the higher the salaries go up? Have you noticed this? I mean, yeah, there’s some anomalies, but you know what I’m saying? Why are NFL players today so in such great shape versus some guys were like out of shape 40 years ago? Why is that? Money. Money, right. So money, I’m just telling you, it’s a reward. So for your staff, you own a DJ service, so let’s make it real. Okay. Here we go, this is Welcome to My Dojo of Mojo. You’re gonna go DJ for me. You’re gonna go DJ, and I’m gonna pay, Oklahoma says I can pay you $7.25 an hour minimum. I’m gonna pay you $10 per hour minimum. Now if you go, and you wow the bride, as in you get a great review from the bride, you can determine the details of that. I’ll pay you 300 bucks, but if you jack up a wedding, I’m gonna pay you 100 total, and I’m gonna give you a warning. You get three of those, it equals you’re fired. Now, if you do a great job with wowing the customer, I’m gonna give you a bonus and I’m gonna move you into a full-time position in addition to getting those checks. That’s how we do it. You know what I’m saying? If you’re late, I used to find my guys $80 if they were late for a wedding. Why? Because they won’t be late anymore, right? So figuring out a system, but there’s got to be a reward, there’s got to be a merit-based pay system. Does that make sense? Now, yes, sir. So you find them and give them a warning, right? Absolutely. Yeah. Now, certain labor laws, certain states, sometimes what you have to do is just tell them they missed their bonus. So you give them a bonus if they do this and no bonus if they don’t. But you’ve got to find a way to do that. Cool, merit-based pay. Disney has a merit-based pay to a certain extent. Quick Trip gas stations have a merit-based pay. The book called The Service Profit Chain talks about this. Outback Steakhouse has a merit-based pay. All the companies give you a reward for doing the right thing. Okay? Now the third area to keep your staff motivated, and this seems counterintuitive, your job and accountability, not ideas. Oh man. So this is the problem. Most entrepreneurs I know run around thinking of new ideas all the time. Okay, let’s talk about what new idea has Southwest Airlines come up with in the last 20 years. Let’s talk about some of their ideas. Idea number one, we’re gonna make it, you’re now free to fly around the country. That’s their little motto, right? Mm-hmm. So how have they made air travel more free for people? How have they made it more open for most people? No assigned seating. Okay, let’s talk about this. Their core thing is it’s gonna be low cost and fun. That’s their whole thing Okay, there’s a book called nuts, but everything they do is about low cost and fun So to get there they do what? No Assigned seats right then they do no bag charge you can bring two bags. You know I’m saying Then they have always low fares You know what I’m saying? Then they have always low fares. You see what I’m saying? That’s their idea. They also, the stewardesses can earn bonuses and stuff for being funny. You know, if they’re funny, they get a chance to earn. That’s why if you look on YouTube, you can see their staff being funny. So they encourage bonuses. They do merit-based pay, where they do a profit share. So the more profit they make, the more they share with their employees. But they’re not like having a new idea every day. They’re not like, hey, maybe we should also make cars. We should serve, let’s get into the ice cream business, Dave. Wait a minute, how come if a billion dollar, how come these companies that are billion dollar companies started on one or two big ideas and they just stayed there for 40 years? When most serial entrepreneurs have endless ideas and their businesses aren’t a billion. Do you think they’re related at all, the idea that most entrepreneurs are constantly changing ideas and that these people just focus on one? So you want to focus on your core tasks until success. So Herb Keller, who started Southwest, wants to go start another company. I don’t think anybody would argue with him But you probably shouldn’t do it until you have success. So Richard Branson He started his record company once it was successful. Then he got into the next adventure, but you don’t want to like I’m starting a record label and an airline simultaneously neither one of which is successful. You don’t want to do that Make sense. So but you have to focus on the implementation and accountability. I’m gonna read this notable quotable for you. For any business to grow, individuals must be accountable for each of the systems, and a general overall director must be in charge of making sure that all the systems operate at the highest capacity. Wait a minute. Wait a minute. Somebody has to be in charge of making sure that the systems operate at the highest capacity. So what this means is that most entrepreneurs hate following up on anything, even their own ideas. So most entrepreneurs, like they, most entrepreneurs have just an endless series of ideas. They hate following up on anything. Now when you follow up with somebody and you say this, you say, Carl, let’s say that we had a ditch digging business. Okay. Oh, so we have that. And let’s say that our business requires that we dig ditches. Okay, so here’s our shovel, we’re digging. As we’re digging, if you said, Carl, I want you to dig six feet deep, right? And Carl over here, Ed, so this is Ed, this is Carl. What if Ed goes five feet 11? Do you have a problem? How do you tell Ed and Carl that five feet 11 is not six feet without having them all quit? Because most entrepreneurs are like, well, if I tell them how I feel, then they’ll cry and then they won’t have any employees. So they run around, so most entrepreneurs don’t even say anything. So like, well good job, Carl. Good job, Ed, and then they run in, and then they, when Ed and Carl go home, they dig the rest of it for them. You notice this? Almost every business owner I’ve ever met, Ed, Carl, we’re all digging six feet deep. And when they leave the job and it’s four feet deep or five foot 11, the owner will come in and secretly do a little more scooping to make up for it. Why is that a flaw? It’s avoiding the awkward confrontation. And is it scalable? It is not. So as the business grows, there’s only one owner. So eventually, Logan, there will only be one of you. And there will only be one of you who’s now busy. Eventually, the one actually in fact, not eventually, but right now there’s one of you. And as it grows, there’ll be less of your free time to put up the put out the fires. And now you got a problem. So let’s talk to Ed. Let’s go talk to Ed. Let’s pretend you’re Ed. OK, I give this gift to you. I give this gift to you. Here we go. This is my system. Remember, if you’re going to be honest, you better be funny. OK, honest equals funny. So here we go. Hey, Ed, you know, on the ditch there, did you notice that you were 5’11 deep instead of 6’8? Yeah, I thought it was close enough. Yeah, well here’s a good deal. The good news is we’re not playing with hand grenades, you know, and if we were, it would be kind of a dangerous job. But I’m going to need you to go ahead and dig that 6′ deep for me. And while you do that, I’m going to write a haiku to celebrate this moment, you know. So while you’re digging, I’m going to write a haiku. Let’s meet and then I’ll read you my haiku. You know what I mean? Now, I say that because you’re like, what was that? The employee won’t feel any type of resentment if I’m just like that. Now let’s talk about how not to do it. Okay. Here is the weak sauce boss. This is one of my favorites. Hey, Ed, notice that you dug the ditch five foot eleven not six. Um, were you aware of that? No, I just thought I was close enough. Yeah, um, you know, you’re doing a great job, you know, I just feel sometimes like you just You know, I just want I mean you’re doing a great job You know Yeah, yeah, then I come home I hop into my car I Get home my wife rent my house, and I say, these employees won’t follow the rules! Gah! And then I see you and I’m like, hey dude, man. Oh, hey. Hey, day two. Hey, you’re looking at one of those five foot 11 ditches. Do you wear that? Yeah, yeah. I just need you to try your best, you know? You know? Yeah, hold up. And I keep getting more and more I go back home. I tell my wife This guy is terrible But I keep being nice to you. Mm-hmm And it builds and it builds and it builds and it builds and you get worse and no one says anything And then I finally tell you here’s the deal. Yeah It’s the fourth time. I’ve told you about it. You’re fired today Well, you’re blindsided. You don’t know it’s gonna happen So now you’re crazy mad and nothing happened good out of the deal. Now here’s the other one. This is Carl. This is Carl. Now I, by the way, I was Ed for about three years. I was that Ed scenario where I would just dance around accountability. Now Carl, this is the Carl. I became Carl. I became this Carl situation. I became the angry boss situation for about six months and then I finally figured I had to do both. So here’s my new method. This is after I finally fired everyone named Ed who kept missing the mark. Then I went into like, instead of being the captain follow-up, remember I was kinda weak, but then I got into this like angry phase. This is what I would do. Hey Carl, that ditch is four feet deep. Did you notice that? It needs to be six. Yeah, yeah. Well you suck at life and I’m tired of you and I want to rip your head off and I know I was like I was like every meeting and then like you know being like Well, the office is kind of alone again tonight. You know, I’m hitting so you end up like you’re it’s got to be a balance So you have to kick and hug you’ve got to come in with Firmness, you got to attack the problem not the person but then you got a hug and say hey You’re a good guy. I like you, but you just got to get this done. So make sense. That’s how we do it. Makes sense. So that, my friend, that is how you do it. I mean, that’s the whole the whole system. But if you if you go in here and we say I cast a big vision, but I don’t have merit based pay, what’s wrong with that? It’s not going to go the right way. It’s just no one’s going to do their job. Yeah. And if I have merit based pay, but I am not a guy who likes to follow up, what happens? I mean, if I’m not an accountability guy, if I’m not a follow up guy, if I don’t follow up all the time, what happens? They’re going to be blindsided whenever you get fed up and come in and fire them. And nothing will get done. So I’m just telling you want to follow up, follow up, follow up, follow up. Every single day I follow up, follow up, follow up. It’s all you is follow up, follow up, follow up. It’s just it’s unbelievable. It’s on just following up. I got to a point recently where I was asked by someone, what do you do? And I said, I’m a professional follow up. So I did follow up. You can tell somebody, hey, this is how we do it. OK, this is how we do it. This is the checklist we want to use. OK, are you using the checklist? Oh, thanks for reminding me. Yeah, my head was so far up my anus, I just couldn’t I couldn’t see the checklist. I didn’t know. But you have to follow up follow up follow up follow up and you just have to stay positive Now when you start following up a lot the person who doesn’t need as much follow-up. They become me Boss, yeah the next manager you groom them make sense. So you’re growing your people cool. Yeah. Awesome Well, hopefully that’s very helpful for you, my friend. Yeah, and again, the one thing I want to leave you with is your business is a is a big deal. Your life is like a big big deal. It’s huge. You got one of them. I believe that you’re put on the earth with, there’s only one of you, and you only got a limited amount of time. So don’t dream small dreams. Don’t like, yeah, I’m just a guy in Oklahoma City doing life. I’m just, you know, I’m just a guy. I’m just the average guy. Don’t do that, don’t think about yourself as average, become an enemy of average. Just realize you are put on Earth to do something awesome. And you just have to have that sort of delusional optimism. If you’re delusionally optimistic, you’re like, I was put on Earth for a reason, you will always win. But if you are this person who’s like, well, I really don’t want to frustrate my staff, and I don’t want to frustrate my other competitors. I don’t want to take all the business because they’ll get frustrated You won’t get ahead And what you’re gonna have to realize when you start to build this system is if there if there wasn’t dr Z talks about this a lot, but if there wasn’t a shark that was eating all the fish You know if a shark wasn’t if a carnivore if the shark at the top of the food chain wasn’t there to eat all the Fish the coral reef would die You’re I’m saying so you can’t feel bad that you’re a shark, but if you’re going to be successful in business, you have to be a shark. And so I want to leave you with this one notable quotable, which to me is sort of a, I don’t know, I love it. I’m going to give it to you. Okay. Okay. Says Larry Ellison. This is the founder of Oracle. He says, a business is like a shark. It either has to move forward or it dies. He goes on to say it’s not sufficient that I succeed, everyone else must fail. Now, he understands that on a deep level, which I want to share this because we talked about, you know, how are we going to, how are we going to grow this business? How’s it going to happen? I want to walk you through this. Okay. If you are the guy who does ultimately come up with the invention for the light bulb, who did you put out of business? Candle maker. Right. So in the book Anthem by Ayn Rand, she talks about this. You will put the candle maker out of business when you invent a light bulb. Are the candle people happy with the light bulb people? No. All right. So you’re the person who invents the car, right? You’re the first one to invent the car. For some reason it’s a weird car. It’s almost like a conversion van car. You invented the U-Haul, I guess. But it’s a car. You’re the first person to invent the car. Who did you put out of business? Horse and buggy. Are the horse people rushing to write you thank you letters? No. No. Okay. You’re going to have a massive net worth massive massive net worth are other people gonna start to say stuff like all you care about is money is it are people in your family are people on the outside are they gonna kind of go well how come he has to take all the money he’s so Yeah. Another example. I drive either a Mercedes or my Hummer. Is it possible for me to drive a big vehicle without upsetting somebody? Or a nice vehicle? Probably not. No. So I’m just trying to explain to you in order for the coral reef to make it, because who creates all the jobs by the way? Do any employees create jobs or is it the employers? Employers. So if you’re an employer and you upset people, how many jobs do you create as a result of being focused on keeping this customer happy? Because remember, you got to keep the customer happy. The linkage, if you keep the customer happy, then how many jobs do you create? As many as you want. Right. How many jobs do you create, though, if you make the customer mad? Zero. Right. So the customer is the boss. Up here is the customer. They are the boss. And they will fire everyone from the CEO on down. If you don’t… does this make sense? So if you leave here, don’t leave here in Candyland and Narnia thinking, I’m going to hold people accountable. I’m going to have a merit-based system. I’m going to cast a vision and not piss people off. Colin Powell says great leadership sometimes requires pissing people off. Okay. You got that? Bo, my friend, I appreciate you very much for visiting here and for coming from Oklahoma City. And I hope sincerely that you, when you start throwing our big conferences, you can come out and see us. Oh, absolutely. And I just, I appreciate you and your time. So thanks for thriving. Thank you, Clay. Bo. JT, do you know what time it is? 4.10. It’s T-Bo time in Tulsa, Roseland, baby. Tim Tebow is coming to Tulsa, Oklahoma June 27 and 28. We’ve been doing business conferences here since 2005. I’ve been hosting business conferences since 2005. What year were you born? 1995. Dude, I’ve been hosting business conferences since you were 10 years old, but I’ve never had the two-time Heisman Award winning Tim Tebow come present and a lot of people you know if I followed Tim Tebow’s football career on the field and off the field and off the field the guy’s been just as successful as he has been on the field. Now the big question is JT how does he do it? Mmm well they’re gonna have to come and find out cuz I don’t know. Well I’m just saying Tim Tebow is gonna teach us how he organizes his day, how he organizes his life, how he’s proactive with his faith, his family, his finances. He’s going to walk us through his mindset that he brings into the gym, into business. It is going to be a blasty blast in Tulsa, Russia. Also, this is the first Thrive Time Show event that we’ve had where we’re going to have a man who has built a $100 million net worth. Wow. Now, we’ve had a couple of presenters that have had a billion dollar net worth in some real estate sort of things. But this is the first time we’ve had a guy who’s built a service business and he’s built over a hundred million dollar net worth in the service business. It’s the yacht driving, multi-state living guru of franchising. Peter Taunton will be in the house. This is the founder of Snap Fitness, the guy behind Nine Round Boxing. He’s going to be here in Tulsa, Russel, Tulsa, Russel, Oklahoma, June 27th and 28th. JT, why should everybody want to hear what Peter Taunton has to say? Oh, because he’s incredible. He’s just a fountain of knowledge. He is awesome. He has inspired me listening to him talk, and not only that, he also has, he practices what he teaches, so he’s a real teacher. He’s not a fake teacher like business school teachers. So you’ve got to come learn from him. Also, let me tell you this, folks, I don’t want to get this wrong, because if I get it wrong, someone’s going to say, you screwed that up, buddy. So Michael Levine, this is Michael Levine. He’s going to be coming. He said, who’s Michael Levine? I don’t get this wrong. This is the PR consultant of choice for Michael Jackson, Prince, for Nike, for Charlton Heston, for Nancy Kerrigan. 34 Grammy Award winners, 43 New York Times Bestselling Authors he’s represented, including pretty much everybody you know who’s been a super celebrity. This is Michael Levine, a good friend of mine. He’s going to come and talk to you about personal branding and the mindset needed to be super successful. The lineup will continue to grow. We have hit Christian reporting artist Colton Dixon in the house. Now people say Colton Dixon’s in the house. Yes, Colton Dixon’s in the house. So if you like top 40 Christian music, Colton Dixon’s going to be in the house performing. The lineup will continue to grow each and every day. We’re going to add more and more speakers to this all-star lineup, but I encourage everybody out there today, get those tickets today. Go to Again, that’s And some people might be saying, well, how do I do it? I don’t know how to do it. How does it work? You just go to Let’s go there now. We’re feeling the flow. We’re going to Again, you just go to You click on the business conferences button, and you click on the request tickets button right there. The way I do our conferences is we tell people it’s $250 to get a ticket or whatever price that you can afford. And the reason why I do that is I grew up without money. JT, you’re in the process of building a super successful company. Did you start out with a million dollars in the bank account? No, I did not. Nope, did not get any loans, nothing like that. Did not get an inheritance from parents, anything like that. I had to work for it. And I’m super grateful I came to a business conference. That’s actually how I met you, met Peter Tong, and I met all these people. So if you’re out there today and you want to come to our workshop, again, you just got to go to You might say, well, when’s it going to be? June 27th and 28th. You might say, well, who’s speaking? We already covered that. You might say, where is it going to be? It’s going to be in Tulsa, Russell Oklahoma. I suppose it’s Tulsa, Russell. I’m really trying to rebrand Tulsa as Tulsa Ruslim, sort of like the Jerusalem of America. But if you type in Thrive Time Show and Jinx, you can get a sneak peek or a look at our office facility. This is what it looks like. This is where you’re headed. It’s going to be a blasty blast. You can look inside, see the facility. We’re going to have hundreds of entrepreneurs here. It is going to be packed. Now, for this particular event, folks, the seating is always limited because my facility isn’t a limitless convention center. You’re coming to my actual home office. And so it’s going to be packed. So when? June 27th and 28th. Who? You. You’re going to come. Who? I’m talking to you. You can get your tickets right now at And again, you can name your price. We tell people it’s $250 or whatever price you can afford. And we do have some select VIP tickets, which gives you an access to meet some of the speakers and those sorts of things. And those tickets are $500. It’s a two-day interactive business workshop, over 20 hours of business training. We’re going to give you a copy of my newest book, The Millionaire’s Guide to Becoming Sustainably Rich. You’re going to leave with a workbook. You’re going to leave with everything you need to know to start and grow a super successful company. It’s practical, it’s actionable, and it’s TiVo time right here in Tulsa, Russia. Get those tickets today at Again, that’s Hello, I’m Michael Levine, and I’m talking to you right now from the center of Hollywood, California, where I have represented over the last 35 years 58 Academy Award winners, 34 Grammy Award winners, 43 New York Times bestsellers. I’ve represented a lot of major stars, and I’ve worked with a lot of major companies and I think I’ve learned a few things about what makes them work and what makes them not work. Now, why would a man living in Hollywood, California in the beautiful sunny weather of LA come to Tulsa? Because last year I did it and it was damn exciting. has put together an exceptional presentation. Really life-changing. And I’m looking forward to seeing you then. I’m Michael Levine. I’ll see you in Tulsa. James, did I tell you my good friend John Lee Dumas is also joining us at the in-person two-day interactive Thrive Time Show business workshop? That Tim Tebow and that Michael Levine will be at the- have I told you this? You have not told me that. He’s coming all the way from Puerto Rico. This is John Lee Dumas, the host of the chart-topping podcast. He’s absolutely a living legend. This guy started a podcast after wrapping up his service in the United States military, and he started recording this podcast daily in his home to the point where he started interviewing big-time folks like Gary Vaynerchuk, like Tony Robbins, and he just kept interviewing bigger and bigger names, putting up shows day after day, and now he is the legendary host of the EO Fire podcast, and he’s traveling all the way from Pruitt Hill, Ricoh, to Tulsa, Oklahoma, to attend the in-person June 27th and 28th Broad Time Show, two-day interactive business workshop. If you’re out there today, folks, if you’ve ever wanted to grow a podcast, a broadcast, you want to improve your marketing, if you’ve ever wanted to improve your marketing, your branding, if you’ve ever wanted to increase your sales, you want to come to the two-day interactive June 27th and 28th Thrive Time Show Business Workshop featuring Tim Tebow, Michael Levine, John Lee Dumas, and countless big-time, super successful entrepreneurs. It’s going to be life-changing. Get your tickets right now at James, what website is that? James, one more time before it’s too late! Shine, everything rides on tonight Even if I’ve got three strikes I’ma go for it, this moment, we own it Hey, I’m not to be played with Because it could get dangerous See, these people I ride with This moment, we own it These people are right with this moment Thrive time show two-day interactive business workshops are the world’s highest rated and most reviewed business Workshops because we teach you what you need to know to grow You can learn the proven 13-point business systems that dr. Zellner about I have used over and over to start and grow successful companies. We get into the specifics, the specific steps on what you need to do to optimize your website. We’re gonna teach you how to fix your conversion rate. We’re gonna teach you how to do a social media marketing campaign that works. How do you raise capital? How do you get a small business loan? We teach you everything you need to know here during a two day, 15 hour workshop. It’s all here for you. You work every day in your business, but for two days you can escape and work on your business and build these proven systems so now you can have a successful company that will produce both the time freedom and the financial freedom that you deserve. You’re going to leave energized, motivated, but you’re also going to leave empowered. The reason why I built these workshops is because as an entrepreneur I always wish that I had this, and because there wasn’t anything like this, I would go to these motivational motivational seminars, no money down, real estate, Ponzi scheme, get motivated seminars, and they would never teach me anything. It was like you went there and you paid for the big chocolate Easter Bunny, but inside of it, it was a hollow nothingness. And I wanted the knowledge, and they’re like, oh, but we’ll teach you the knowledge after our next workshop. And the great thing is we have nothing to upsell. At every workshop, we teach you what you need to know. There’s no one in the back of the room trying to sell you some next big get-rich-quick, walk-on hot coals product. It’s literally we teach you the brass tacks, the specific stuff that you need to know to learn how to start and grow a business. I encourage you to not believe what I’m saying, but I want you to Google the Z66 auto auction. I want you to Google elephant in the room. Look at Robert Zellner and Associates. Look them up and say, are they successful because they’re geniuses or are they successful because they have a proven system? When you do that research, you will discover that the same systems that we use in our own business can be used in your business. Come to Tulsa, book a ticket, and I guarantee you it’s gonna be the best business workshop ever and we’ll even give you your money back if you don’t love it. We’ve built this facility for you and we’re excited to see you. And now you may be thinking, what does it actually cost to attend an in-person two-day interactive Thrive Time Show business workshop? Well, good news, the tickets are $250 or whatever price that you can afford. What? Yes, they’re $250 or whatever price you can afford. I grew up without money and I know what it’s like to live without money. So if you’re out there today and you want to attend our in-person two-day interactive business workshop, all you’ve got to do is go to to request those tickets. And if you can’t afford $250, we have scholarship pricing available to make it affordable for you. I learned at the Academy at Kings Point in New York, acta non verba. Watch what a person does, not what they say. Whoa! Good morning, good morning, good morning. Harvard Kiyosaki, The Rich Dad Radio Show. Today I’m broadcasting from Phoenix, Arizona, not Scottsdale, Arizona. They’re close, but they’re completely different worlds. And I have a special guest today. Definition of intelligence is if you agree with me, you’re intelligent. And so this gentleman is very intelligent. I’ve done this show before also, but very seldom do you find somebody who lines up on all counts. And so Mr. Clay Clark is a friend of a good friend, Eric Trump. But we’re also talking about money, bricks, and how screwed up the world can get in a few and a half hours. So Clay Clark is a very intelligent man, and there’s so many ways we could take this thing. I thought, since you and Eric are close, Trump, what were you saying about what Trump can’t, what Donald, who is my age, and I can say or cannot say? What was the- Well, first of all, I have to honor you, sir. I want to show you what I did to one of your books here. There’s a guy named Jeremy Thorne, who was my boss at the time. I was 19 years old, working at Faith Highway. I had a job at Applebee’s, Target, and DirecTV. And he said, have you read this book, Rich Dad, Poor Dad? And I said, no. And my father, may he rest in peace, he didn’t know these financial principles. So I started reading all of your books and really devouring your books. And I went from being an employee to self-employed to the business owner, to the investor. And I owe a lot of that to you. And I just wanted to take a moment to tell you, thank you so much for allowing me to achieve success. And I’ll tell you all about Eric Trump. I just want to tell you, thank you, sir, for changing my life. Not only that, Clay, thank you, but you’ve become an influencer. More than anything else, you’ve evolved into an influencer where your word has more and more power. So that’s why I congratulate you on becoming. Because as you know, there’s a lot of fake influencers out there, or bad influencers. Yeah. Anyway, I’m glad you and I agree so much, and thanks for reading my books. Yeah. That’s the greatest thrill for me today. Not a thrill, but recognition is when people, young men especially, come up and say, I read your book, changed my life, I’m doing this, I’m doing this, I’m doing this. I learned at the Academy, King’s Point in New York, acta non verba. Watch what a person does, not what they say. Whoa. Hey, I’m Ryan Limpie I’m originally from Tulsa born and raised here. I went to a small private liberal arts college and got a degree in business and I didn’t learn anything like they’re teaching here. I didn’t learn linear workflows. I learned stuff that I’m not using and I haven’t been using for the last nine years. So what they’re teaching here is actually way better than what I got at business school. And I went what was actually ranked as a very good business school. The linear workflow. The linear workflow for us in getting everything out on paper and documented is really important. We have workflows that are kind of all over the place. Having linear workflow and seeing that mapped out on multiple different boards is pretty awesome. That’s really helpful for me. The atmosphere here is awesome. I definitely just stare at the walls figuring out how to make my facility look like this place. This place rocks. It’s invigorating. The walls are super, it’s just very cool. The atmosphere is cool. The people are nice. It’s a pretty cool place to be. Very good learning atmosphere. I literally want to model it and steal everything that’s here at this facility and basically create it just on our business side. Once I saw what they were doing, I knew I had to get here at the conference. This is probably the best conference or seminar I’ve ever been to in over 30 years of business. You’re not bored. You’re awake and alive the whole time. It’s not pushy. They don’t try to sell you a bunch of things. I was looking to learn how to just get control of my life, my schedule, and just get in control of the business. Planning your time, breaking it all down, making time for everything, you know, the F6 in your life and just really implementing it and sticking with the program. It’s really lively, they’re pretty friendly, helpful, and very welcoming. I attended a conference a couple months back and it was really the best business conference I’ve ever attended. At the workshop I learned a lot about time management, really prioritizing what’s the most important. Biggest takeaways are, you know, you want to take a step-by-step approach to your business. Whether it’s marketing, you know, what are those three marketing tools that you want to use, to human resources. Some of the most successful people and successful businesses in this town, their owners were here today because they wanted to know more from Clay, and I found that to be kind of fascinating. The most valuable thing that I’ve learned is diligence. That businesses don’t change overnight. It takes time and effort, and you’ve got to go through the ups and downs of getting it to where you want to go. He actually gives you the roadmap out. I was stuck, didn’t know what to do, and he gave me the roadmap out step by step. We’ve set up systems in the business that make my life much easier, allow me some time freedom. Here you can ask any question you want, they guarantee it’ll be answered. This conference motivates me and also gives me a lot of knowledge and tools. It’s up to you to do it. Everybody can do these things. There’s stuff that everybody knows, but if you don’t do it, nobody else is going to do it for you. I can see the marketing working. It’s just an approach that makes sense. Probably the most notable thing is just the income increase that we’ve had. Everyone’s super fun and super motivating. I’ve been here before, but I’m back again because it motivates me. Your competition’s going to come eventually or try to pick up these tactics. So you better, if you don’t, somebody else will. I’m Rachel with Tip Top K9 and we just want to give a huge thank you to Clay and Vanessa Clark. Hey guys, I’m Ryan with Tip Top K9. Just want to say a big thank you to Thrive 15. Thank you to Make Your Life Epic. We love you guys. We appreciate you and really just appreciate how far you’ve taken us. This is our old house. This is where we used to live a few years ago. This is our old neighborhood. See? It’s nice, right? So this is my old van and our old school marketing and this is our old team. And by team, I mean it’s me and another guy. This is our new house with our new neighborhood. This is our new van with our new marketing, and this is our new team. We went from four to fourteen, and I took this beautiful photo. We worked with several different business coaches in the past, and they were all about helping Ryan sell better and just teaching sales, which is awesome, but Ryan is a really great salesman, so we didn’t need that. We needed somebody to help us get everything that was in his head out into systems, into manuals and scripts, and actually build a team. So now that we have systems in place, we’ve gone from one to 10 locations in only a year. In October 2016, we grew us 13 grand for the whole month. Right now it’s 2018, the month of October. It’s only the 22nd, we’ve already grossed a little over 50 grand for the whole month, and we still have time to go. We’re just thankful for you, thankful for Thrive and your mentorship, and we’re really thankful that you guys have helped us to grow a business that we run now instead of the business running us. Just thank you, thank you, thank you, times a thousand. So we really just want to thank you, Clay, and thank you, Vanessa, for everything you’ve done, everything you’ve helped us with. We love you guys. If you decide to not attend the Thrive Time workshop, you’re missing out on a great opportunity. The atmosphere at Clay’s office is very lively. You can feel the energy as soon as you walk through the door. And it really got me excited. I’m excited to be here. I’m excited to be here. I’m excited to be here. The atmosphere of Clay’s office is very lively. You can feel the energy as soon as you walk through the door. And it really got me and my team very excited. If you decide not to come, you’re missing out on an opportunity to grow your business, bottom line. I love the environment. I love the way that Clay presents and teaches. It’s a way that not only allows me to comprehend what’s going on, but he explains it in a way to where it just makes sense. The SEO optimization, branding, marketing, I’ve learned more in the last two days than I have the entire four years of college. The most valuable thing that I’ve learned, marketing is key, marketing is everything. Making sure that you’re branded accurately and clearly. How to grow a business using Google reviews and then just how to optimize our name through our website also. Helpful with a lot of marketing, search engine optimization, helping us really rank high in Google. The biggest thing I needed to learn was how to build my foundation, how to systemize everything and optimize everything, build my SEO. How to become more organized, more efficient. How to make sure the business is really there to serve me, as opposed to me constantly being there for the business. New ways of advertising my business, as well as recruiting new employees. Group interviews, number one. Before we felt like we were held hostage by our employees. Group interviews has completely eliminated that because you’re able to really find the people that would really be the best fit. Hands-on how to hire people, how to deal with human resources, a lot about marketing and overall just how to structure the business, how it works for me and also then how that can translate into working better for my clients. The most valuable thing I’ve learned here is time management. I like the one hour of doing your business is real critical if I’m going to grow and change. Play really teaches you how to navigate through those things and not only find freedom, but find your purpose in your business and find the purpose for all those other people that directly affect your business as well. Everybody. Everybody. Everybody. Everyone. Everyone needs to attend the conference because you get an opportunity to see that it’s real. Everyone. Everyone needs to attend the conference because you get an opportunity to see that it’s real. you


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