Setting up management tools in your best business coach company is something that, by doing, will save you hours and hours every single week. Whether you are having difficulties following up with your team, holding them accountable, or even replacing them, these three moves will save you hours of valuable time and a lot of money. Each one of these systems will take time to get set up and put into place but once you do it, the payoff is incredible. Instead of running around all day acting as a firefighter putting out fires left and right, these three moves will create time freedom for you throughout the day and throughout the week.
1. Set Up a Weekly All-Staff Meeting
First moves to set up a weekly all-staff meeting. This is a meeting with your entire staff that will allow you to share wins, updates, new procedures, put out burning fires, and train your staff each and every day. Without a weekly all-staff meeting, you will not have the opportunity to update your staff all in one place without having to call contact everybody. This perspective allows you to not have to deal with a large amount of burning fires. The other thing that helps tremendously with illuminating burning fires is role-playing. This role-playing or also known as training will help your team become better and faster in the field. It’s also teaching them how to solve issues they are having to call and ask you every time there’s a problem.
2. Create a Checklist and a Schedule
The next management tool is very powerful is a checklist and a schedule. This checklist schedule is what each and every single one of your employees should have in your business. This is a checklist with the dates and times on it. If you have a manager’s checklist, it should have everything that they need to do on it starting at the open of the day all the way until the end of the day with exactly when and where to do the action item. Determining how your staff runs their day is a great way to ensure that everything you need to be done gets completed. without this, you were leaving it up to your best business coach staff to make the best decisions which is never the best scenario.
3. Quality Control and Mystery Shoppers
The last management tool that has proven to be extremely helpful is a quality control call and the mystery shopper. The Quality Control call is a phone call that you make to your customer after your employee has provided service. Do you want to call your customer and ask him how the experience was and also ask them a list of questions that tests your employees? Do you want to ensure that they did everything on the checklist by asking your customer-specific questions? If they have had a great experience with you and your team, move forward to ask them for a review in that call. You also want to set up mystery shoppers. These are people who report to you exactly how your team did every time they stop by. You can give them some sort of discount or a benefit for doing this for you. This is a great way to keep track of how your employees are actually doing in the field.
If managing your team and following up with them as one of the hardest things you’ve got to do every day, implement these best business coach tools. These moves will save you hours upon hours every single day and every single week. There are many other management tools but this is a great place to start. Don’t let your team rule your day, make sure that you are ruling. These are people who report to you exactly how your team did every time they stop by. You can give them some sort of a discount or a benefit for doing this for you. This is a great way to keep track of how your best business coach employees are actually doing in the field.
If managing your team and following up with them it is one of the hardest things you’ve got to do every day, implement these tools. These moves will save you hours upon hours every single day and every single week. There are many other management tools but this is a great place to start. Don’t let your team rule your day, your business exists to serve you.