What makes your customer experience different from the competition? What do customers experience when they experience your organization? Do they experience disorganization, poor customer service, and an overall low level of excellence? Do they experience an environment that is memorable, service that is exceptional, and are wowed from the beginning to the end of their exposure to your organization? Hopefully,[ Read More ]
Do you hate rejection? Is it always in the back of your mind, that no matter what you do, someone won't like it? Here's the deal, when it comes to being an entrepreneur, you literally cannot be successful without rejection. What is your favorite recipe? What meal did you always love for your mama to make you for your birthday?[ Read More ]
Wake up! Why do people find it so necessary to sleep in? I mean, my good friend, Benjamin Franklin once said: "Early to bed and early to rise, makes a man healthy wealthy and wise." Maybe you are not a person who feels the need to listen to Benjamin Franklin. I mean, he was only an author, a printer, political[ Read More ]
Why do people hate processes? I mean, come on. It has become such a cultural norm to look for instant gratification in everything. Whether you're considering what we eat or the media that we consume or text messaging or social media or virtually any aspect of our culture, instant gratification has become an epidemic. It has become the social norm[ Read More ]
Do you consider yourself a manager? Do you have managers in your organization? If so, from your perspective, what is a manager? What is the purpose of the manager? What are managers supposed to accomplish? These are great questions. We as business coaches, want you to understand that managers are simply people who entrepreneurs have put in place to make[ Read More ]
Do what works. Interesting. This is a concept that, at least in my business coaching opinion, should be common sense. Do what works. Take a system or process or approach that you have seen work in the past and use it to work for you. This doesn't seem to revolutionary does it? Well, when it comes to business, why do[ Read More ]
Although we are a business coaching company, not a counseling service, it sure seems like it sometimes. Feelings are everywhere. "I feel this and I feel that". "Can you validate my feelings?". "I feel like this business tip will work." "I feel like this business tip won't work. I feel like what you're doing is not working. I feel like[ Read More ]
What is the temperature in here? Have you ever gone into a restaurant or store and there was clearly an issue with the temperature? It was either too hot or too cold and it was obvious to you that the guests were uncomfortable, yet the owner or employees didn't seem to notice or care? Temperature is an essential element to[ Read More ]
What does your day-to-day look like? Are you the type of person who knows exactly what they will be doing at every moment during the day? Do you have your time scheduled and you've developed consistent routines and habits, or are you the individual who flies by the seat of their pants? I would say that the majority of people[ Read More ]
Have you ever heard of a purple cow? If not, you are not alone. When it comes to your business, a purple cow is a thing that makes you stand out in the middle of a sea of brown cows. If you were to drive around the Bixby, OK area where I make my residence, you are very likely to[ Read More ]
Rejection is a statistical probability. Rejection is a statistical probability. Rejection is a statistical probability. I can keep going if you want me to. So many people treat life as if the rejection is the worst thing ever. We go through life trying to get through all of our experiences that we face like a river finds a path. The[ Read More ]
The Thrivetime Show Business Conferences are truly an incredible experience. Business owners and hopeful entrepreneurs from all over the country came together for a time of investing in themselves and in their business. You could tell as you interacted with people that they were truly there to help their businesses go to the next level and hopeful for the possibilities.[ Read More ]
Spending time with Clay is always an adventure. From the moment that you sit down with him, you quickly realize that not only is he a wealth of knowledge and experience, but he thinks differently than most people. He is a true entrepreneur. Everything that he does is intentional and is focused on creating and building towards specific goals. I[ Read More ]
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